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‘QuickBooks did not process the request’ Error while transferring time information to QuickBooks
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SUMMARY :
While doing time entry transfer from Web Timesheet to QuickBooks for billing purpose, the transfer fails with error message " QuickBooks did not process the request to save Time Entry for User ".
REASON :
This error comes up when we are trying to transfer time entry for an employee who has 'Create Paychecks using time data' enabled in QuickBooks.
SOLUTION :
Create a timesheet period for that user in Quickbooks. To do so, follow the steps given below :-
– Open QuickBooks
– Open the correct company file.
– On the top menu click on Employees.
– Once all the names of the employees are displayed, double click on the name of the employee for whom the data was not transferred
– Under Change Tabs, select 'Payroll and Compensation Info'
– Uncheck 'Use time data to create paychecks'
– Save this setting.
– Now run the integration manager again and you should be able to transfer data without any errors.