CUSTOMER ZONE

SUMMARY :
While doing time entry transfer from Web Timesheet to QuickBooks for billing purpose, the transfer fails with error message " QuickBooks did not process the request to save Time Entry for User ".

REASON :
This error comes up when we are trying to transfer time entry for an employee who has 'Create Paychecks using time data' enabled in QuickBooks.

SOLUTION :
Create a timesheet period for that user in Quickbooks. To do so, follow the steps given below :-
 – Open QuickBooks
 – Open the correct company file.
 – On the top menu click on Employees.
 – Once all the names of the employees are displayed, double click on the name of the employee for whom the data was not transferred
 – Under Change Tabs, select 'Payroll and Compensation Info'
 – Uncheck 'Use time data to create paychecks'
 – Save this setting.
 – Now run the integration manager again and you should be able to transfer data without any errors.