Symptoms:
The accountant in QuickBooks transfers all the users time to QuickBooks in-order to run payroll. After transferring the time, some employees don't list in the QuickBooks payroll.

Cause:
One of the possible reason for this behavior is that these employees payroll schedule might not be setup under their user profiles.

Resolution:
To setup employees payroll schedule in QuickBooks, follow the steps given below:

  • Select Employees from the top menu bar.
  • Select the Employee Preferences.
  • Select the employee from the list and click Edit Employee.
  • From the drop-down list, choose Pay and Compensation.
  • Change the pay schedule to Weekly, from the left pane or which ever is listed in the other employees profile.
  • Click Save.
  • Repeat these steps for all the other affected employees.