Customer Zone

Time Off hours do not auto-populate on the timesheet

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Symptoms:
Time Off not auto-populating on timesheet.

Cause:
When there is a User Defined Field as mandatory at the Time off level then the Time off hours will not auto-populate in the Timesheet screen.

Resolution:

Uncheck the required option in the User Defined Field at the Time off level or have a default value selected. To do this:

Log into the Web TimeSheet as the Administrator.
Click on the Administration icon.
Click on User Defined Fields in the Timesheet Setup section.
Click on the Time Off tab.
Click on the Edit icon next to the name of the user defined field.
In the User Defined Field Settings for Time Off section uncheck the Required check box or enter a default value.
Then click on Save.

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