CUSTOMER ZONE
Time Off hours do not auto-populate on the timesheet
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Symptoms:
Time Off not auto-populating on timesheet.
Cause:
When there is a User Defined Field as mandatory at the Time off level then the Time off hours will not auto-populate in the Timesheet screen.
When there is a User Defined Field as mandatory at the Time off level then the Time off hours will not auto-populate in the Timesheet screen.
Resolution:
Uncheck the required option in the User Defined Field at the Time off level or have a default value selected. To do this:
- Log into the Web TimeSheet as the Administrator.
- Click on the Administration icon.
- Click on User Defined Fields in the Timesheet Setup section.
- Click on the Time Off tab.
- Click on the Edit icon next to the name of the user defined field.
- In the User Defined Field Settings for Time Off section uncheck the Required check box or enter a default value.
- Then click on Save.