CUSTOMER ZONE
The license page appears instead of the timesheet page as soon as users login
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Scenario:
A new user was created, but when the new user logs into Web TimeSheet he only sees the license page. The user has been assigned Time and Attendance seat.
Cause:
This behavior is issue is that the newly created user has not been assigned any permissions.
Resolution:
- Log into Web TimeSheet with administrative privileges.
- Click on the Users link from the left panel.
- Click on the edit button beside the effected username.
- Under Access tab below the permissions section have the appropriate permissions checked for the user.
- Click on the Save button at the end of the page.
- The user will then be able to view the timesheet when he logs in.