CUSTOMER ZONE

Scenario:
A new user was created, but when the new user logs into Web TimeSheet he only sees the license page. The user has been assigned Time and Attendance seat.

Cause:
This behavior is issue is that the newly created user has not been assigned any permissions.

Resolution:

• Log into Web TimeSheet with administrative privileges.
• Click on the Users link from the left panel.
• Click on the edit button beside the effected username.
• Under Access tab below the permissions section have the appropriate permissions checked for the user.
• Click on the Save button at the end of the page.
• The user will then be able to view the timesheet when he logs in.