Symptoms:
You may encounter the following error message even though you have closed the QuickBooks application and are Installing the QuickBooks Integration Manager.

"You must close QuickBooks to install the Integration Manager."

Cause:
Although you have closed the Quick books application the processes may be running in the back end.  Follow the steps below to terminate the Quick Books processes.

Resolution:

  • Open Task Manager (By pressing Ctrl+Alt and Del or right click on task bar and click Task Manager).
  • Click on Processes tab.
  • Select the process Quickbooks Install.exe
  • Click on End Process and Yes to confirm your action.

Note: You should now be able to Install Quick Books Integration Manager without any errors.