Symptoms:
User gets the following error when trying to navigate through the QuickBooks Integration Manager,

"Object reference not set to an instance of an object"

Cause:
We receive this error if an older version of QuickBooks Integration Manager is installed.

Resolution:
Uninstall the older version of QuickBooks Integration Manager, then download and install the correct version required. To download the right version of QuickBooks Integration Manager, follow the steps given below:

  • Logging in as the Administrator.
  • Click on Integration in the top menu.
  • In the left Menu, under Modules click QuickBooks.
  • Click on the link to download the QuickBooks Integration module.
Note: Ensure to export mappings before uninstalling the older version.