How to grant Remote Administration access to a Replicon Support personnel?
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Web Timesheet Administrator can now provide Admin access to Replicon employees without sharing the screen to resolve the issue. Remote Administration, which lets them temporarily allow a Replicon employee to access and perform administrative functions in Web TimeSheet. This is permission based option. The administrator can specify an expiration date for the allowed access, which can last up to one month and can be revoked at any time. This feature prevents you from having to create a license seat or provide your password on occasions when you need Replicon to have temporary administrative access to your system.
To Provide Remote Administrative Access to Replicon, follow the steps given below: