Scenario:
When a project is set to billable only, and if expenses entered against the project show up as non-billable in the reports, then the reason could be as explained below.

Cause:
The user entered expenses in the expense sheet without selecting the project, and saved the expense sheet. (If the project selection is not mandatory).
Later the user selected the billable only project and saved the expense sheet.

Note: This issue usually occurs when Bill Client option is not enabled for expense sheet settings, hence the user is not able to specify if it has to be billed to client or not.

Resolution:

  • Re-open the expense sheet if necessary.
  • Put a check mark in Bill to client check box beside the expense.
  • Save the expense sheet.
  • In the above condition, enable the Bill to client option in the Expense Columns, under Expense Setup.
  • Put a check mark in Bill to client check box beside the expense.
  • Save the expense sheet.
  • Then disable the
  • Bill to client option in the Expense Columns, under Expense setup.

Note: Some organizations may not want the "Bill to client" option enabled at all, as all their project expenses are billable.