The List Users page has two columns, the Departments column and the Users column. Usually, when the Web TimeSheet administrator selects Users from the left pane, under the Users/Departments category, by default, the root department (in most cases it would be the name of the company) is highlighted under the Departments column and the users belonging to only the root department are listed in the Users column. Click on the individual departments/sub-departments to list users belonging to their respective departments.
There may be many users in one department but the Web TimeSheet administrator only sees few users when clicked on a particular department and the reason is typically, any user would see only 20 rows of record in a single page. The number of rows to display on a page is controlled by the user, under the user’s Edit User Preferences section.
 
To increase the number of rows displayed on a page, follow the steps given below:
  • Click on the Settings button found at the top right corner, next to left of the Logout button. The Edit User Preferences page appears.
  • Locate the option Number of records to display on each page. The default value next to this option is set to 20.
  • The value in this field can be increased to a maximum of 999 rows however, there may be circumstances where older versions of web browser (like Internet Explorer, Firefox) won’t be able to handle too many rows on a single page and might crash. The recommended value would be 100 rows.
  • Click Save.
The Web TimeSheet administrator has the option to traverse through departments to select users. The admin can also list all the users in the same page, from all the Departments and this can be achieved by the checking off Include sub-departments checkbox in the Departments column. The Include sub-departments option is just above the root department in the List Users page.Highlight the root department and check off the box next to the Include sub-departments. The Users column now gets populated with all the users available in Web TimeSheet.
Highlight any department/sub-department under the Departments column and the users of the highlighted department and all the departments/sub-departments below it are listed or populated in the Users column.
 
Note:
The Web TimeSheet administrators might see a single user appearing multiple times as duplicate entries, upon checking off Include sub-departments checkbox in the Departments column. These are not actually duplicate user profiles consuming individual license seats for each entry, it is just to represent as the user is associated to multiple departments in Web TimeSheet. The number of occurrences of a single user depends on how many additional departments the user is assigned to. Assigning a user or adding multiple departments to a user's profile doesn't consume additional licenses.
 
More Information:
To select specific users from a specific department or from a list of the entire department structure:
  • Click on a particular department to list only the users belonging to that department or check off the Include sub-departments in-order to list all the users who belong to that department's hierarchy.
  • Press and hold down the Ctrl key on the keyboard.
  • Highlight the user names one by one, while the Ctrl key is still held down.
  • Click the Edit button at the bottom.

To select all users from a specific department or from a list of the entire department structure:

  • Click on a particular department to list only the users belonging to that department or check off the Include sub-departments in-order to list all the users who belong to that department's hierarchy.
  • Click the Select All button available at the column header, in the Users column of the List Users page.
  • Deselect the user who is currently performing the mass edit. Refer the FAQ section below to understand how and why to deselect the administrator's user profile who is currently performing the mass edit.
  • Click the Edit button at the bottom.
To select multiple users through a search criterion:
  • A Search box is available at the bottom in the Departments column of the List Users page. Use the search feature to find and edit all users matching certain criteria for example, search for the users' first name or last name or names starting with a specific letter A or C or search for a specific Login Name.
  • Once the users are listed based on the search criteria, click on the Select All option, found at the first column of the header, under the Users column.
  • Deselect only the currently logged in user.
  • Click on the Edit button, found at the bottom of the current page to perform a Mass Edit.
  • Select different users across multiple pages:
Selecting multiple users from other pages is not possible. We will have to perform a Mass Edit on the current page before we could move to the next page so, Mass Edit is only done page by page.
 
FAQ:
1. Why to deselect only the currently logged in user when performing a mass edit?
The currently logged in user could appear multiple times depending on how many departments he is assigned to. So, if the currently logged in user lists three times when checking off the Include sub-departments then all the three rows that lists the same user has to be deselected.
 
2. How to deselect only the currently logged in user when performing a mass edit?
  • After selecting the group of users, using the various methods mentioned above and if the currently logged in user is found to be in the selection list, then only this user needs to deselected.
  • Press and hold down the Ctrl Key on the keyboard
  • Deselect only the currently logged in user by clicking on the user name while the Ctrl Key is still held down. If the currently logged in user is added to multiple departments then deselect all the multiple occurrences of the currently logged in user.
  • Click on the Edit button, found at the bottom of the current page to perform a Mass Edit.