When an Administrator or user is trying to get productivity data, he or she is unable to view Productivity Data
for more than 3 months.
To refresh data for more than 3 months of Productivity, follow the steps given below:
Login as Administrator or a person who has access to productivity data
Click on Projects Icon
Click on Preferences under the Productivity section in the left menu.
In the Productivity Preferences page, in the Number of months to refresh, specify the number of months you want the data to be refreshed for
This will ensure that you can refresh Productivity Data for as many months you specify in this box.
Refreshing Productivity Data is resource consuming. If you are refreshing data for many months in one go, the system may freeze up for a short time or the response will be very slow.