This article is part of the Replicon Gen2 knowledge base. If you’re looking for information on Replicon Gen3, which is the latest version of Replicon, please visit:
Scenario:
Users receive duplicate email notifications.
Cause:
There is a trial SaaS instance or test instance created using the production database, and the email notifications are enabled on the same.
Solution:
Contact Replicon Support to disable Email Notification feature for SaaS trial/test instance.
Note:
Email notification is not enabled by default on trial instances.
