As of 12/31/2013, Replicon has discontinued the support and development of all on-premise products. This also includes support contracts and the sale of additional licenses related to the on-premise products.
If you have an active maintenance contract?
Replicon will continue to support you till the end of that contract. We are no longer renewing maintenance contracts.
For On Premise customers who are having login issues, Users need to contact their respective Administrators. Replicon does not have access to your instance as it is installed on your internal systems and is administered by your local systems administrator.