Unable to view Reason Code when trying to Add, Modify or Delete time on a CloudClock Timesheet!
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When trying to Add, Modify or Delete time on CloudClock timesheet, the Reason Codes are missing.
This usually happens when the options for Prompt for Reason Code (Add Punch, Edit Punch, and Delete Punch) are not enabled in the user’s permission.
Enable Prompt for Reason Code (Add Punch, Edit Punch, and Delete Punch) in System Preferences.
To enable the options, follow the steps given below:
After the options are enabled, the user should be able to select the Reason Codes. (refer the attached images below)
The option in System preferences is a global settings and enabling it affects all the users.