Issue:
Cloud Clock recognizes the punch in and punch out by displaying the green check mark. However, those entries are missing in Web TimeSheet.
Cause:
User's QR card is in active status. However, the user does not have the Cloud Clock user permission to transfer the data from Cloud Clock to TimeSheet.
Resolution:
Enable Cloud Clock permission for the user.
Steps to enable the permission:
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Log into Web TimeSheet as an Administrator or as a user with Administrator permission.
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Click on Administration in Top menu.
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Click on Users under Users/Departments in the side menu
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Select the user and click on the edit button beside the user's name to edit the user's profile.
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Click on the Access tab.
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Under Permissions section, Check the box beside Cloud Clock User
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Click on Save.
