Cloud Clock is not transmitting all the entries to Web TimeSheet!

Issue:
Cloud Clock recognizes the punch in and punch out by displaying the green check mark. However, those entries are missing in Web TimeSheet.

Cause:
User's QR card is in active status. However, the user does not have the Cloud Clock user permission to transfer the data from Cloud Clock to TimeSheet.

Resolution:
Enable Cloud Clock permission for the user.

Steps to enable the permission:

• Log into Web TimeSheet as an Administrator or as a user with Administrator permission.
• Click on Administration in Top menu.
• Click on Users under Users/Departments in the side menu
• Select the user and click on the edit button beside the user's name to edit the user's profile.
• Click on the Access tab.
• Under Permissions section, Check the box beside Cloud Clock User
• Click on Save.