Scenario:
Approval Path for the expense sheets is set to go to External user for approval. However, when the expense sheets are submitted they are getting System approved.

Cause:
This issue could occur because the Expense Sheet in question might not be associated with any projects, i.e, when the expense sheets are created, the Project Name might have been selected as None from the drop down list.
Since external approvers are associated with projects, these expense sheet which do not have any projects selected would get system approved.

Resolution:

  • Log in as Administrator
  • Click on Historical Expenses from the left side menu.
  • Re-open the expense sheets which are System Approved.
  • Click on the expense Sheet and select Edit button.
  • Select the correct Project from the Project drop down.
  • Save and Submit the TimeSheet.