This article is part of the Replicon Gen2 knowledge base. If you’re looking for information on Replicon Gen3, which is the latest version of Replicon, please visit:

Scenario:
E-mail notifications triggered from Web TimeSheet may be moved to the Junk E-mail address in Outlook 2010.

Cause:
Automated e-mails may be considered as Junk by Outlook.

Resolution:

  • Open Outlook 2010
  • In the home tab, Click on Junk and select the Junk E-mail options.

  • On the Safe Senders tab click on 'Add' and the Replicon's mail address. Click on Ok.