Reports when grouped by user name does not show ‘Sub Totals’ for users.
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In reports that allow grouping, if you group the report by user name and want to see Sub Totals for each user, you may not see the Sub Totals row.
This is caused if the Display Totals in Group Headers is enabled in report settings.
Make sure only Display Row Grouping Column Headers is enabled in the Grouping tab of the report settings.