Customer:Job is not present (or inactive) in QuickBooks
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While generating Client Invoice using Web Timesheet Integration Manager for QuickBooks, getting the following error message. Client and Project are both present in Web Timesheet and QuickBooks
Web Timesheet ———–>QuickBooks
Client Invoice could not be generated for Time (in row 7)
Possible Reason: Customer:Job [name of the Customer:Job] is not present (or inactive) in QuickBooks.
The Client and Project names are both present in Web Timesheet and QuickBooks however there is an extra space in- between Customer's name in QuickBooks.
Make sure that the name in the QuickBooks exactly matches with the mapped field in the Web Timesheet. This error appears when when there is a mismatch. It is recommended to copy and paste the names from QuickBooks to Web Timesheet while creating Client, Project or Users.