Scenario:
While generating Client Invoice using Web Timesheet Integration Manager for QuickBooks, getting the following error message. Client and Project are both present in Web Timesheet and QuickBooks

Mappings:
Web Timesheet ———–>QuickBooks
Client———————>Customer
Project——————–>Job

Error:
Client Invoice could not be generated for Time (in row 7)
Possible Reason: Customer:Job [name of the Customer:Job] is not present (or inactive) in QuickBooks.

Cause:
The Client and Project names are both present in Web Timesheet and QuickBooks however there is an extra space in- between Customer's name in QuickBooks.

Resolution:
Make sure that the name in the QuickBooks exactly matches with the mapped field in the Web Timesheet. This error appears when when there is a mismatch. It is recommended to copy and paste the names from QuickBooks to Web Timesheet while creating Client, Project or Users.