If nothing happens after you generate a report and then click the Excel button, XML is likely associated with an incompatible file type on your machine, such as the XML Document file type. If you switch the XML file type to Microsoft Office Excel, this button should function correctly.

To change the XML file type on your machine:

  1. Go to My Computer.
  2. Click Tools in the top menu.
  3. Click Folder Options… in the drop-down menu.
  4. Select the File Types tab.
  5. In the Registered file types menu, find and select XML.
  6. Click the Change button.
  7. Select Microsoft Office Excel, and click OK.