Careers at Replicon

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• Protect and grow revenue on the existing install base, managing customer life-cycle, ongoing support around customer service levels, customer contract renewals, increase footprint within the business, forecast and reduce churn.
• The CSM will understand the customer's business needs to ensure customer satisfaction and encourage continued long-term relationship and help identify opportunities where Replicon services fit their ongoing business strategy.
• Master Replicon’s innovative system for managing customer growth and building strategic relationships
• Stay current with product knowledge of Replicon’s software solutions
• Manage and retain revenue for a territory's install base of accounts. Runs it like an autonomous business.
• Meet weekly growth opportunity objectives consistent with monthly sales numbers; generate a pipeline 3 times the target.
• Generates demand for additional products and services within the install base of customers and grows the existing revenue base by upselling/cross-selling.
• Maintain net-growth by selling and increasing footprint in the existing customer base to offset churn.

• Proven track record of establishing themselves as a strategic trusted advisor to clients.
• 3-4 years end-to-end sales experience who loves being in a competitive environment that is driven to meet targets.
• Self-starter who can own ongoing customer success of large, medium and small customers.
• The role requires the employee to work in the North-American shift timings.

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• A talented and enthusiastic sales team that are self-motivated to succeed!  They are looking for the right leader to give them the inspiration and motivation to continue to meet their goals.
• A growth mindset leadership team that will continue to invest in your leadership skills so you can bring out the best in your Sales Managers and Account Executives.
• A results driven approach - the work you do and the effort you put in will be acknowledged along the way as you journey to meet Replicon’s goals in our Global market segment.
• More than enough opportunity coming your team’s way to achieve target - our marketing team will supply your pipelines with inbound leads for your teams to close.

• Oversee the execution of the sales plan in the Global market to meet/exceed sales goals
• Conducting weekly forecasting meeting with sales management team that reports to you
• Reporting on sales activity, productivity and forecasting to senior sales management
• Identify opportunities for sales enablement and training materials and/or programs to aid your team in executing sales process and quota achievement
• Recruit, hire, onboard and review the performance of Account Executives on your team
• Coach, mentor and motivate your Sales Managers on people management and quota achievement
• Establish account relationships with key decision makers when necessary to drive large deals forward

• Post Graduate Degree preferred (i.e. MBA)
• 8+ years of B2B/business software sales experience in an individual contributor role, including 5+ years sales management experience
• Experience managing multiple managers to achieving quota with their teams
• Successful track record of consistently hitting quota in a high-volume transaction sales environment
• Experience managing and executing in a pre-defined sales model
• Experience with a CRM solution (we use Salesforce.com) and Web Conferencing Technology (we use Zoom)
• Strong presentation/demonstration skills, communication and written skills
• Willingness to work in fixed North American shift

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• Develop strategic relationships within the enterprise segment (> 1,000-employee sized companies); this role requires the Account Executive to take a holistic view of their territory to secure new business from self-generated opportunities, inbound leads and customers
• Develop a territory plan which clearly outlines resources needed to fuel the success of the territory model.
• Forecast and record all sales activity in salesforce.com, while creating satisfied customers.
• Manage sales cycles and leverage a value-based selling approach for your C-level executive audience.

• 8-10 years of quota carrying software or technology sales with a new business focus.
• Experience managing the sales cycle from business champion to the CIO, CEO and CFO levels
• Experience selling into large and enterprise size companies
• Track record of over-achieving quota (top 10-20% of the company) in past positions
• Strong and demonstrated written, verbal and presentation skills
• Experience managing and closing complex sales-cycles
• Previous Sales Methodology training, SaaS experience, and strong customer references preferred
• Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel
• Degree preferred

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• Develop strategic relationships within the enterprise-market segment (>1,000 employee sized companies) and Global 2000 organization.
• Develop a territory plan which clearly outlines resources needed to fuel the success of the territory model.
• Forecast and record all sales activity in salesforce.com, while creating satisfied customers.
• Manage sales cycles and leverage a value based selling approach for your C-level executive audience.

• 8-10 years of quota carrying software or technology sales with a new business focus.
• Experience managing the sales cycle from business champion to the CIO, CEO and CFO levels
• Experience selling into enterprise segment
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Strong and demonstrated written, verbal and presentation skills
• Experience managing and closing complex sales-cycles
• Previous Sales Methodology training, SaaS experience, and strong customer references preferred
• Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel
• Degree preferred

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• Develop strategic relationships within the enterprise-market segment (>1,000 employee sized companies) and Global 2000 organization.
• Develop a territory plan which clearly outlines resources needed to fuel the success of the territory model.
• Forecast and record all sales activity in salesforce.com, while creating satisfied customers.
• Manage sales cycles and leverage a value based selling approach for your C-level executive audience.

• 8-10 years of quota carrying software or technology sales with a new business focus.
• Experience managing the sales cycle from business champion to the CIO, CEO and CFO levels
• Experience selling into enterprise segment
• Track record of over-achieving quota (top 10-20% of company) in past positions
• Strong and demonstrated written, verbal and presentation skills
• Experience managing and closing complex sales-cycles
• Previous Sales Methodology training, SaaS experience, and strong customer references preferred
• Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel
• Degree preferred

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• Develop strategic relationships within the enterprise segment (> 1,000-employee sized companies); this role requires the Account Executive to take a holistic view of their territory to secure new business from self-generated opportunities, inbound leads and customers
• Develop a territory plan which clearly outlines resources needed to fuel the success of the territory model.
• Forecast and record all sales activity in salesforce.com, while creating satisfied customers.
• Manage sales cycles and leverage a value-based selling approach for your C-level executive audience.

• 8-10 years of quota carrying software or technology sales with a new business focus.
• Experience managing the sales cycle from business champion to the CIO, CEO and CFO levels
• Experience selling into large and enterprise size companies
• Track record of over-achieving quota (top 10-20% of the company) in past positions
• Strong and demonstrated written, verbal and presentation skills
• Experience managing and closing complex sales-cycles
• Previous Sales Methodology training, SaaS experience, and strong customer references preferred
• Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel
• Degree preferred

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• Analyze phone, email and chat conversations between reps and prospects and provide measured feedback to ensure processes and cadence are followed
• Collate data on prospect conversations, outcomes, etc. and assessment of the same to present to the senior management
• Help build a winning mentality within the team to move from reactive to proactive and prescriptive to predictive for having quality sales conversations that enrich the experience of prospects and help gather insights for account executives to close deals
• Maintain and update all process documents internal to SD
• Responsible for onboarding new hires as well as planning, designing and conducting custom training programs periodically
• Prepare training materials and conduct workshops using a variety of instructional techniques such as role playing, simulations, team exercises, group discussions, videos, lectures, etc. to ensure the right message is taken to the market, targeted at the right audience and delivered effectively to elicit interest in Replicon’s offerings
• Maintain and develop training manuals, calendar, content and relevant course materials

• Any graduation
• Impeccable oral and written communication skills
• Excellent presentation skills
• Experience in coaching inside sales teams

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• Manages renewals process for a defined territory of small to mid-sized customers.
• Ensure timely support renewals for small to medium-sized customers in assigned territory.
• Provides management with performance feedback.
• First-line management contact for customer escalations.
• Serves as a resource to other organizations for process and policy questions
• Troubleshoots problems and escalates as necessary.
• Assists in key indicator reporting and trend analysis.
• Educates customers on e-business practices and any associated contractual implications.
• Ensures customer awareness and understanding of the applicable elements of the Support portfolio.
• Responsible for meeting productivity requirements on outbound calls for renewals.
• Manages exceptions for customers with issues that may delay or inhibit renewals.
• Understands the business use of Replicon products, services and future directions
• Demonstrated proficiency with e-mail, computers, Word, Excel and Internet
• Knowledge of Replicon applications a plus
• Good English proficiency, other European Languages is a plus.
• Demonstrated ability to meet deadlines
• Demonstrated ability to suggest and implement continual improvements
• Demonstrated ability to work in collaboration with others to achieve goals

• 1 - 3 years sales / renewals experience in a B2B/B2C environment handling international customers.
• Graduate with good business communication skills.
• Excellent communication skills / active listening skills
• Passion for sales, customer handling and target oriented.
• Ability to multi-task in a fast-paced environment.
• Time management skills.

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• Responsible for generating and publishing scheduled internal reports to different teams involving Senior Leadership Team in an accurate and timely fashion
• Design, implement and automate new/ modify reports using MS Excel and/or Google Spreadsheet to help enhance the efficiency and effectiveness of Sales Operations function
• Creating new reports and dashboards in Salesforce.com and managing the existing reports and dashboards
• Work on ad-hoc reporting requests by understanding the requirement
• Ensure standardized reports and dashboards are available for Sales Management
• Work closely with IT/Business Applications team to define business requirements and ensure effective business user acceptance testing
• Work closely with internal customers to understand current and future business needs. Also identify and analyze any needs and trends requiring special attention
• Assist the Sales Operations function in planning and administration of Global commission for different teams

• Graduation is a must, MBA is an added advantage
• 3 to 4 years of experience with primary focus on reporting and automation
• Advanced MS Excel skills for gathering, managing and presenting data
• Hands on experience writing complex VBA macros in MS Excel and data visualization skills
• Exposure to any BI tools (Tableau or Google Data Studio or any other reporting tools) and exposure to key SaaS Metrics and Pipeline metrics is an added advantage
• Data driven with high degree of attention to details
• Excellent written and verbal communication and interpersonal skills

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• An innovative, market-leading enterprise solution with a growing customer base.
• An exciting, nurturing culture that rewards employees who go above and beyond their roles
• Clear goals and growth-oriented career path
• Smart, well-connected global teams that work like a family with the sole aim to delight  customers
• An open-mind approach to continuous improvement of people, product and processes
• Top Vendor in Project Time Tracking and  Workforce Management.
• Make a big contribution towards growing an exciting business.

• Develop and implement target account strategy to support account-based selling.
• Create and maintaining detailed organization profiles, ecosystem maps to come up with account penetration strategies 
• Map use case, buyer persona, critical reasons to buy & economic benefits for target accounts
• Tailor positioning and message to tailor it to their target accounts working with the product marketing team
• Work with sales to develop and implement pipeline generation and acceleration programs for specific, targeted accounts and contacts.
• Communicate and educate the sales team regarding new and planned marketing activities including global, regional and local programs
• Track lead flow to ensure the appropriate sales channels are following up in a timely manner
• Work with sales to identify gaps in key personas and contact information within strategic accounts; develop data and insight strategy to add key personas and contacts within accounts
• Identify opportunities to improve marketing effectiveness through better audience segmentation, marketing techniques, and processes

• 6+ year’s experience in a high-tech B2B demand generation, ABM, or Business Development role.
• Bachelor's degree in Marketing, Business, or comparable education/experience.
• Proven track record with account-based marketing programs and large account selling teams
• Attention to detail and discipline to follow established policies and processes.
• Experience building, launching and reporting on campaigns.
• Experience with targeting, segmentation and list acquisition to build prospect lists for demand gen campaigns
• Strong understanding of how to use inbound & outbound marketing and content marketing to generate more qualified leads.
• Familiarity with the overall professional services market is a plus

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• Create regular and adhoc reports for global Marketing leaders.
• Analyze data for patterns that indicate problems that need to be addressed or opportunities to investigate. Identify root causes and work with marketing leaders to address the issues or opportunities.
• Creating new reports and dashboards in Salesforce.com and manage the existing reports and dashboards
• Work closely with IT/Business Applications to estimate and justify new efforts, define business requirements, and ensure effective business user acceptance testing.
• Work closely with internal customers to understand current and future business needs. Also identify and analyze any needs and trends requiring special attention.
• Exhibit the ability to take initiative, work with minimal daily direction, and prioritize time effectively to deliver in a timely manner.

• Graduation is a must, MBA is an added advantage
• 4 to 6 years of relevant work experience
• Strong analytical skills with ability to provide data-backed analysis and work with large data sets
• Advanced user in Microsoft Excel and proficient in other MS Office tools for managing and presenting data
• Knowledge/Experience in working on an ERP environment and Salesforce.com will be a plus
• Excellent written and verbal communication and interpersonal skills
• Ability to organize, multi‐task, work independently on several projects and meet deadlines

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• Write website copy tailored to individual buyer personas
• Research, Analyze and understand website visitors
• Student for life, always learning, always asking questions to learn the why
• Create hypothesis to test, interpret data and decide what to test and when/how long to
• test for
• Master of efficiency nothing is ever done, it can always improve
• Someone that questions everything
• Identify, monitor, and report on website performance metrics
• Work with industry tools (ex. CrazyEgg, ClickTale, Google Analytics, PageSpeed Insights, Heap, Optimizely, VWO, etc)

• Strong writing skills, understand tone, voice, style
• Strong analytical background
• Experience in UX and Analytical roles
• Attention to detail
• Critical thinker, think outside the box, explore the “why?”
• Strong understanding of A/B testing, multivariate testing methodologies

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• A Software Product Development company with a market leading enterprise solution.
• Profitable,  stable global customer base - some of whom have been with us for almost 20 years!
• An in-house creative team  that you will work with on demand generation campaigns across all of our solutions.
• Recently been named as one of the Top 5 Vendors in Workforce Management by Constellation ShortList™.
• Continuously been recognized by the Stevie Awards for Sales and Customer Services since 2013.
• A lot of creative work of analysing trends and results, while simultaneously thinking creatively about improvements and strategies.

• 15+ years of experience in marketing roles focused on B2B demand generation and executing full lifecycle marketing campaigns..
• Master at developing, executing, and measuring innovative and results-focused demand programs and campaigns.
• Experience in working directly with sales teams to build pipeline and accelerate deals in the pipeline.
• Ability to manage multiple projects in an agile and deadline-driven environment.
• You love digging into data - analyzing performance metrics for different marketing campaigns.
• Preference for working in a collaborative, cross-team, cross-cultural environment.
• Bachelor’s degree in marketing or a related field; MBA is a plus

• Develop and execute demand generation initiatives to drive new leads and nurture our existing database of leads.
• Manage various digital marketing teams to execute multi-channel, multi-touch campaigns to nurture prospects and convert opportunities through various strategies including PPC, SEO, Content Syndication.
• Improve operational processes and reporting related to demand generation programs to measure effectiveness, performance and ROI of marketing spend
• Improve the efficiency and effectiveness of our marketing automation system to better nurture leads, increase conversion rates to marketing qualified leads and improve the integrity of the overall database.
• Maintain excellent vendor relationship/management skills (specific to Marketplace/Partnerships) - Identify the appropriate vendor rep and maintain relationship
• Develop integrated paid and organic programs that significantly increase the marketing database and overall pipeline (e.g., Google PPC, content marketing, webinars, events)
• Work with the content marketing and sales teams to develop (write, drive review process, publish) and promote marketing materials to drive awareness and interest. 
• Provide direction for strategic decision making by analysing each Demand Gen channel identifying and understanding changes that drop/increase quality and quantity within each funnel.  
• Ensure continuity and growth of each Demand Gen team by recruitment, training, mentoring, reviewing, and leading.

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• A Software Product Development company with a market leading enterprise solution.
• Profitable,  stable global customer base - some of whom have been with us for almost 20 years!
• Recently been named as one of the Top 5 Vendors in Workforce Management by Constellation ShortList™.
• Continuously been recognized by the Stevie Awards for Sales and Customer Services since 2013.
• A lot of creative work of analysing trends and results, while simultaneously thinking creatively about improvements and strategies.
• A motivated marketing organization for you to lead, that requires the right leader to give them inspiration, communicate the objectives and motivation to meet their goals.

• 15+ years’ experience with at least 5+ years in a leadership role as a leader of ‘Nurturing Specialization’ being responsible for handling all inbound traffic, converting that traffic into new leads.
• Proven leadership experience carrying out marketing efforts, including planning, prioritizing, and implementing strategy.
• Experience with B2B enterprise, Software as a Service / Cloud-based products and professional services.
• Proven ability to design and execute high performance, integrated marketing campaigns.
• Experience working well cross-functionally with teams in e-commerce, product marketing, IT, etc.
• Strong project management skills and ability to perform in fast-paced and high-energy environment
• Ability to craft strategy and roadmap in concert with cross-functional stakeholders.
• Exceptional attention to detail balanced by an ability to see the big picture.
• Strong leadership and communication skills.
• You are creative,innovative, entrepreneurial. 

• Ensure execution of corporate Middle of Funnel roadmap. Emphasis on execution with a minor in strategic improvements
• Strategic understanding of Middle of Funnel channels to identify improvements and efficiency of existing processes
• Designing and implementing the email and nurture programs for pre-lead, lead/opportunity acceleration, and lead/opportunity re-activation.
• Provide analysis of each Middle of Funnel channels to identify and understand changes that drop/increase quality and quantity within each funnel
• Ensure continuity and growth of each Middle of Funnel team by hiring, training, mentoring, reviewing, and leading
• Create and manage nurture streams across email, digital, and direct mail that progress leads through various sales stages of the buyer's life cycle from awareness to selection
• Partner closely with their marketing operations team to set up and document lead nurturing processes
• Develop and maintain nurture reporting methodology, reports and dashboards, including performance metrics for nurture tracks and KPIs for overall program performance

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• An innovative, market-leading enterprise solution with a stable customer base that is continuously growing
• A collaborative culture that rewards employees who have a determined attitude of getting things done
• Clear goals with an opportunity to learn new things and explore a variety of avenues around product marketing
• Smart, well-connected global teams that work like a cohesive unit with the customer benefiting each and every time
• An open-minded approach to continuous improvement of people, product and processes

• 8+ years experience with a software product marketing background, preferably with B2B cloud applications 
• Very strong understanding and skills on how to communicate using web mediums like website, videos, email newsletters, webinars, blogs, AR & PR etc.
• Very strong written communication and presentation skills
• Excellent people and collaboration skills to interact with colleagues, cross-functional teams and the executive team
• Analytical and inquisitive nature, with excellent attention to detail

• Manage go-to-market strategies - owning and executing product marketing for PSA/PPM products by developing the product positioning and messaging; also working with cross-functional teams to design and deliver integrated marketing campaigns to drive customer acquisition
• Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of your products. Helps sales teams through the sales cycle with relevant messaging and tools.
• Marketing programs – work with a team of vertical marketing managers to develop various email, webinar and other online marketing programs for their various campaigns
• Product launch – work with the product management team in product launch planning and manage the cross-functional implementation of the plan
• Market intelligence – Conduct ongoing market research and gain expertise about buyers, how they buy and their buying criteria; be the expert on your competition and how to crush them
• Collateral creation - own the creation of the whole spectrum of sales tools and collateral (PowerPoint presentations, datasheets, white papers, customer case studies, demos, and training materials) to communicate the value proposition of Replicon’s products and solutions to customers, prospects, and the sales team
• Be a brand ambassador for Replicon by leading analyst relations and public relations programs
• Build and lead customer marketing programs. Engage in on-going dialog with customers.
• Track business performance. Identify levers in improving business performance and champion necessary initiatives to improve. Synthesize and present complex data set to an executive audience

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• A Software Product Development company with a market leading enterprise solution.
• Profitable,  stable global customer base - some of whom have been with us for almost 20 years!
• An in-house creative team that you will work to optimize the website and all technical components to drive interest.
• Recently been named as one of the Top 5 Vendors in Workforce Management by Constellation ShortList™.
• Continuously been recognized by the Stevie Awards for Sales and Customer Services since 2013.
• A lot of creative work of analysing trends and results, while simultaneously thinking creatively about improvements and strategies.

• 15+ years of experience, 5+ years as an experienced leader of a team of senior technical subject matter experts
• Bachelors in Computer science, engineering (technology background is preferred)
• Prior software, solutions development background and proven ability to demonstrate complex technology.
• Ability to handle multiple projects and constituents and prioritize under tight deadlines.
• Ability to delve into technical details of product, and strong ability to defend opinions with both business and technical partners within the organization.
• Motivated with ability to prioritize tasks and work in a dynamic environment.

• Lead the full-fledged web development team and marketing technology team of individuals who contribute in creating high quality enablement content.
• Ensure underlying technology allows for smooth execution of corporate marketing roadmap.
• Ensure continuity and growth of the technical marketing team by hiring, training, mentoring, reviewing, and leading.
• Drive development and creation of highly impactful competitive technical collateral / documents to better enable our sales team.
• Own the planning process, guiding team-specific roadmaps, driving alignment with the overall team vision, and ensuring consensus within the team.
• Judiciously balances new feature development against increased reliability.
• Lead and drive competitive technical enablement for sales, product management, and engineering.
• Track and identify product gaps and competitive differentiation.

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• Uphold and enhance the design parameters (style guide) and specifications for all Replicon creative
• Create and/or assist in the creation of marketing materials including:
  • Website pages
  • Landing pages and emailers for digital marketing and campaigns
  • Infographics
  • Datasheets
  • Ebook layouts and imagery
  • Content templates
  • Corporate presentations
  • Promotional videos
  • Trade show booth layout and swag - t-shirts, posters, print collateral
• Ensure all creative, marketing, and corporate materials conform to brand standards for consistency in visual identity, messaging and positioning including voice and personality

• Degree in Graphic Design or related studies  
• Minimum of 3 years professional design experience  
• Comprehensive knowledge of Adobe Creative Suite: Illustrator, XD(or Sketch), Photoshop, Indesign
• Familiarity with HTML, CSS and WordPress
• Experience with video editing software (like Camtasia) is a plus
• Strong understanding of all aspects of graphic design, digital/print design, and audiovisual arts

• Organized and detail-oriented with the ability to prioritize and manage time and projects
• Someone who works well under pressure with tight deadlines, balancing speed and quality
• Able to work effectively with executive management teams and cross-functional teams, including offshore web development teams
• Enthusiastic and have a deep understanding of emerging design trends and innovations
• Able to take initial direction and work independently to achieve concept
• Proactive in seeing projects through completion
• Flexible in receiving and implementing feedback

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• Uphold and enhance the design parameters (style guide) and specifications for all Replicon creative
• Create and/or assist in the creation of marketing materials including:
  • Website pages
  • Landing pages and emailers for digital marketing and campaigns
  • Infographics
  • Datasheets
  • Ebook layouts and imagery
  • Content templates
  • Corporate presentations
  • Promotional videos
  • Trade show booth layout and swag - t-shirts, posters, print collateral
• Ensure all creative, marketing, and corporate materials conform to brand standards for consistency in visual identity, messaging and positioning including voice and personality

• Degree in Graphic Design or related studies  
• Minimum of 3 years professional design experience  
• Comprehensive knowledge of Adobe Creative Suite: Illustrator, XD(or Sketch), Photoshop, Indesign
• Strong understanding of all aspects of graphic design, digital/print design, and audiovisual arts
• Familiarity with HTML, CSS and WordPress is a plus
• Experience with video editing software (like Camtasia) is a plus

• Organized and detail-oriented with the ability to prioritize and manage time and projects
• Someone who works well under pressure with tight deadlines, balancing speed and quality
• Able to work effectively with executive management teams and cross-functional teams, including offshore web development teams
• Enthusiastic and have a deep understanding of emerging design trends and innovations
• Able to take initial direction and work independently to achieve concept
• Proactive in seeing projects through completion
• Flexible in receiving and implementing feedback

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• People management of List building team; when necessary recruit, organize training and manage the performance of the list builders, reporting analysts and marketing analysts on your team
• Research new target and strategic Accounts and contacts using various online tools
• Identify and manage data cleansing process of Accounts and Contacts in Salesforce.com 
• Research and associate contact and account records accurately in Salesforce.com
• Take up ad-hoc requests
• Proactively engaging in maintaining the health of database

• Graduation is a must, MBA is an added advantage
• 8+ years experience in a similar role, with demonstrated increasing levels of responsibility
• Excel at online research; possess knowledge of data providers online
• Excellent written and verbal communication and interpersonal skills
• Working knowledge of Microsoft Excel and Salesforce
• Ability to organize, multi‐task, work independently on several projects and meet deadlines
• Familiar with using ZoomInfo, Hoovers, LinkedIn and other search engines

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• People management of three teams under Marketing Operations; when necessary recruit, organize training and manage the performance of the sales administrators, reporting analysts and marketing analysts on your team
• Work with Marketing, Sales and other cross functional teams on process and strategies 
• Create regular and adhoc reports for global Marketing leaders
• Analyze data for patterns that indicate problems that need to be addressed or opportunities to investigate; identify root causes and work with marketing leaders to address the issues or opportunities.
• Work closely with IT/Business Applications to estimate and justify new efforts, define business requirements, and ensure effective business user acceptance testing.
• Work closely with internal customers to understand current and future business needs. Also identify and analyze any needs and trends requiring special attention.
• Understanding & experience with lead management and demand generation with focus on impact/revenue
• Ability to quickly and efficiently sort through data to identify key issues or variables to consider in making critically important strategic decisions
• Manage, enhance and optimize the end-to-end lead management process in conjunction with sales and marketing stakeholders – including lead scoring, upload, routing, reporting and performance management

• Graduation is a must, MBA is an added advantage
• 8+ years experience in a similar role, with demonstrated increasing levels of responsibility
• Strong analytical, communication and critical thinker skills
• Expert/advanced excel skills and critical analysis to get to the “so what” behind the data
• Ability to effectively multi-task and prioritize in an ever-changing environment
• Proven track record leading cross-group and cross company initiatives
• Knowledge/experience in working on an ERP environment and Salesforce.com
• Excellent written and verbal communication and interpersonal skills

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• Monitor and optimize existing PPL sites where Replicon is added and find methods of Lead Generation and growth
• Coordinate with different teams to finalize content once the strategies are changed
• Monitor and optimize content on review sites where Replicon is featured
• Monitor and contact review site Administrators for content optimization
• Coordinate with different teams to analyze the growth and changes around these sites
• Contribute new ideas or plan of action towards marketing activities like webinars, campaigns, marketplaces and websites.

• 3+years of software product marketing experience
• Bachelor’s degree in business or marketing, MBA would be a major plus
• Passionate, entrepreneurial, self-motivated and customer focused
• Analytical and strategic thinking
• Ability to work well across functional teams in a fast-paced environment

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• A Software Product Development company with a market leading enterprise solution.
• Profitable,  stable global customer base - some of whom have been with us for almost 20 years!
• An in-house creative team  that you will work with on demand generation campaigns across all of our solutions.
• Recently been named as one of the Top 5 Vendors in Workforce Management by Constellation ShortList™.
• Continuously been recognized by the Stevie Awards for Sales and Customer Services since 2013.
• A lot of creative work of analysing trends and results, while simultaneously thinking creatively about improvements and strategies.

• 10+ years of in-house organic SEO experience.
• Strong knowledge of current SEO strategies and trends.
• Strong problem solving and leadership capabilities.
• Ability to influence others and work with cross-functional teams
• Strong understanding of online marketing and how to build online products
• Proficiency in HTML markup and web development.
• Proficiency with analytics tools and web traffic reporting including SQL, and ability to do deep data analysis and drive recommendations to senior leadership.
• Hands on experience with Google, Bing and 3rd party search tools.
• Proven track record in managing SEO projects from inception to completion.
• Passion for metrics and quantitative analysis, and ability to turn analysis into actionable programs.
• Good knowledge of best practices for multi-regional websites, local SEO etc.
• Thorough knowledge of search ranking factors and critical updates; familiarity with online SEO resources, tools, blogs, and forums.
• You love digging into data - analyzing performance metrics for different marketing campaigns.
• Preference for working in a collaborative, cross-team, cross-cultural environment.

• Create a robust search engine optimization strategy for Replicon, including a roadmap of initiatives to drive testing and growth.
• Manage SEO performance including keyword analysis, content writing, meta tags and link building
• Lead efforts to solve complex SEO problems, moving quickly to implement ideas and deliver results. Dive into issues and incidents as they occur, perform ad hoc analyses as needed, and/or help escalate them to drive to resolution.
• Create effective strategies for search engine optimization.
• Monitor technical search engine optimization issues and help in fixing them.
• Optimize the content of landing pages, blogs and websites; Lead research for SEO friendly keywords.
• Direct and coordinate content teams in off-page search engine optimization tasks like link-building, forum commenting, etc.
• Analyze the insights and create a report on all aspects of SEO including the audience, traffic, views, clicks, rankings, etc.
• Stay up to date regarding search engine optimization and marketing standards.
• Stay up to date with current technology and trends within the SEO arena and communicate to the rest of the marketing team.
• Working with the marketing team to develop the online strategy

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• Directed by marketing on preferred segments, identify the scale, understand the volume and validate the right personas
• Ability to research and become a messaging expert on Replicon's products and the competitive landscape.
• Work daily with the global outbound team in ensuring messaging is being consistently delivered
• Review calls for the campaign and assess whether the messaging needs to be changed
• Build the sales pipeline for enterprise and SMB account executives
• Continuously report on the progress of every campaign, the movement of leads into opportunity, closure, lost and understand why
• Monitor and evaluate the performance of segmented generation programs and report                    

• Overall experience of 2+ years with experience in sales management (preference given to those with experience in lead qualification/sales development experience and/or multi-tier management)
• Proven record of sales success in a similar enterprise software application environment
• Monitor KPIs (individual and campaigns)
• Experience selling into global markets (particularly North American markets)
• Experience with a CRM solution (preferably salesforce.com) and experience with various lead vendor technologies
• Experience managing an off-shore Sales process from end-to-end.
• Strong analytical and end to end process management
• Excellent written and verbal communication skills

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• Build, maintain and optimize web pages with Wordpress
• Work closely with marketing and web team members to determine the best course of action for marketing project execution
• Be responsible for driving or recommending website related infrastructure
• Work together with rest of web team to QA website
• Mentoring existing team members in Wordpress CMS programming and administration.

• 8+ years’ experience in full life-cycle of hands-on PHP back-end development, Wordpress & implementing on high-volume visitors’ website
• Good understanding of architecture and design of Wordpress based websites
• Familiar with the installation/configuration of PHP, MySql, Apache server & comfortable in HTML/XHTML, CSS, JS
• Expert at creating custom plugins
• Integrating Wordpress based content pages with third-party integration such as Salesforce.com, Hubspot, Google Analytics etc.
• Familiar with Grunt, Reactjs, Node Js, Git interface
• Have good knowledge & experience with Troubleshooting Bugs
• Follow Wordpress coding standards and best practices
• Experience with SEO/PPC
• Excellent communication skills is a must

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• A Software Product Development company with a market leading enterprise solution.
• Profitable,  stable global customer base - some of whom have been with us for almost 20 years!
• Recently been named as one of the Top 5 Vendors in Workforce Management by Constellation ShortList™.
• Continuously been recognized by the Stevie Awards for Sales and Customer Services since 2013.
• A lot of creative work of analysing trends and results, while simultaneously thinking creatively about improvements and strategies.
• A motivated marketing organization for you to lead, that require the right leader to give them inspiration, communicate the objectives and motivation to meet their goals.

• More than 18 years’ experience with at least 10+ years in a leadership role as a global marketing executive with a focus on digital marketing.
• Proven leadership experience carrying out marketing efforts, including planning, prioritizing, and implementing strategy.
• Experience with B2B enterprise, Software as a Service / Cloud-based products and professional services.
• Proven ability to design and execute high performance, integrated marketing campaigns.
• Experience working well cross-functionally with teams in e-commerce, product marketing, IT, etc.
• Experience in building brand awareness and recognition.
• Experience working cross-functionally to ensure marketing programs are in line with company objectives.
• You are metric driven and have the ability to draw insight from complex marketing data.
• Strong leadership and communication skills.
• You are creative, innovative, entrepreneurial. 

• Identify marketing strategies and compelling campaigns and partnerships to accelerate revenue growth, drive traffic to our website, and increase sales pipeline, customer acquisition, and retention rates.
• Identify market opportunities for growth based on customer feedback, market data, and analyst or industry leader input.
• Develop KPI’s and marketing reports for the executive team based on annual marketing objectives that demonstrate contribution to new and add-on revenue goals.
• Identify best practices and opportunities to optimize messaging and content to maximize campaign effectiveness and share key insights with across the organization and members of the board.
• Improve existing, and identify new channels including paid search engine marketing (SEM), search engine optimization (SEO), account-based marketing (ABM), and affiliate marketing etc.
• Lead our social media strategy and expand social media presence by identifying new channels and opportunities.
• Collaborate with Development and Product Marketing teams to provide input to the product roadmap in order to take advantage of market opportunities.

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• An innovative, market-leading enterprise solution with a growing customer base.
• An exciting, nurturing culture that rewards employees who go above and beyond their roles
• Clear goals and growth-oriented career path
• Smart, well-connected global teams that work like a family with the sole aim to delight  customers
• An open-mind approach to continuous improvement of people, product and processes
• Top Vendor in Project Time Tracking and  Workforce Management.
• Make a big contribution towards growing an exciting business.

• Perform deep analysis on assigned market segments to understand use case, persona, critical reasons to buy
• Create playbooks for vertical/Industry segments to be used by cross-functional teams including sales and other marketing teams
• Work with Product marketing team and refine positioning and messaging for their segments
• Work on campaigns and nurture activities for assigned verticals
• Continuously follow industry trends, understand market drivers to identify opportunities and threats and convert these into insights, strategy and actions
• Create collateral to support vertical with help of product marketing teams - blogs, whitepapers, ebooks, customer case studies
• Collaborate with sales leaders to align on specific needs to implement growth strategies, enable sales and help with deals
• Work with the digital marketing to optimize effort for their verticals
• Create a marketplace and partner strategy for assigned verticals

• Bachelor’s degree required; MBA or other Marketing advanced degree desired.
• 6+ years of total experience; product marketing/ vertical marketing experience preferred.
• Strong communication skills
• Strong critical thinking skills; ability to synthesize data and facts to draw logical and actionable conclusions.
• Strategic and growth-oriented mindset, collaborative working style, and customer centricity
• Demonstrated ability to drive growth initiatives by working cross-functionally in a matrix organization
• Ability to establish credibility and trust internally with all levels of the organization and externally with customers
• Demonstrated ability to work effectively in a global environment with people from different countries and cultures, education, work backgrounds and working styles

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• Develop and deliver product demonstrations engaging with your audience over Webex (the solution we use for online events)
• Demonstrate the value of Replicon’s solutions using your influence as a Subject Matter Expert to create interest for your prospects to speak with a Sales Representative
• Coordinate with Product Management, Development, and Marketing teams to understand new features and build the new content into your existing webinar presentations
• Deliver customized product demonstrations for internal team members during product launches
• Create customized product demonstrations for events such as HRTech, TSW or APA (industry-related events)

• Bachelor degree in marketing, communication, journalism or any other related field or experience
• 1-3 Years of experience in Hosting Webinar programs
• Experience facilitating webinars, podcasts, or similar activities  
• Content development experience either for events, webinars or written content is a nice to have
• Engaging personality for delivering daily virtual webinars to a live remote audience
• Software savvy; passionate about new technologies and new technological trends
• Strong and demonstrated verbal and written communications skills
• Must be comfortable using Webinar technologies such as Webex, PowerPoint and Conference phone systems

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• Serve as the product and domain expert and evangelist for respective area of ownership 
• Work closely with senior management to execute on the product strategy and prioritized product roadmap for targeted business segments
• Own and execute collection, description, analysis, synthesis and prioritization of new product functionality, providing recommended action to management within the confines of product management process
• Work closely with the engineering teams and other PMs helping scope, plan, and execute on planned product commitments, new product capabilities and services
• Analyze and manage key performance metrics for usability, performance, reliability, and scalability - continually looking for opportunities
• Engage internal and external stakeholders to review and get back feedback on requirements, designs and finished features
• Demonstrate product features, business challenges and solutions to internal and external stakeholders.
• Create functional specification documents containing detailed use cases for internal and external consumption as well as work with other product managers and architects to finalize feature designs and reviews.
• Support the process of translating functional requirements to user stories for use in Agile development.

• 5 to 10 years of industry experience in Product or Program management, with at least 3 years working on a Cloud or SaaS enterprise business application
• Candidates with 3-5 years of experience in enterprise Cloud/SaaS solution implementation or Solution Engineering or Customer Success Management or implementation Project/Program management experience would be strongly considered
• Strong use of analytics, user research and business cases to drive decisions and improve products
• Understand the importance of listening to customers, understanding what they are trying to do, and translating that into product capabilities
• Proven track record of delivering product capabilities from concept through iterative cycles of requirements, design, and implementation to successful release to end-users
• Strong leadership qualities and ability to work with/influence cross-functional teams (Marketing, Sales, UX, Engineering, QA, Customer Success, and Support)
• Agility and bias toward action with ruthless prioritization and accountability for results
• Deep knowledge of application design principles and experience applying them to build complex software applications 
• Excellent organizational, prioritization, and communication skills with high attention to detail (sweat the small stuff)

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• Coding skills across the entire stack – UI, Services and Data
• Familiarity with IaaS (AWS, Azure, GCP)
• A technology toolbelt that includes leading edge languages and tools with knowledge on when and why to use them
• You adopt industry best practices in all of your projects - TDD, CI/CD, Infrastructure as Code, linting
• You are pragmatic enough to deliver an MVP, but aspirational enough to think about how it will work with millions of users
• You take ownership and pride in everything you do and you will stand by what you deliver
• Readiness to hit the ground running – you may not know how to solve everything right off the bat, but you will put in the time and effort to understand so that you can

• An agile development environment delivering functionality to production every day
• Team lunches, team events, flexible work environment
• A relentless desire to continuously improve

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• Work with the product manager to understand the business workflows / requirements, identify needs/gaps and propose the relevant technical solutions
• Design, implement, and tune changes to the product that work within the time-tracking / project management environment
• Be understanding and sensitive to customer requirements so as to be able to offer alternative solutions
• Keep in pace with the product releases
• Work within Replicon’s software development expectations, processes, and quality initiatives
• Work to accurately evaluate risk and estimate software development tasks
• Strive to continually improve technical and developmental skills

• Bachelor of Computer Science, Computer Engineering, or related field
• 3+ years of software development experience (Core: Python v2.7,)
• Should have deep knowledge of Agile development process & should be able to play the role of a Scrum Master/team lead
• TDD techniques
• Good to Have: Tools experience of Jira, Git
• Good to Have: SQL Queries working knowledge

• See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
• Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
• Be a perfectionist; you are not satisfied until your solution is rock solid & scalable
• Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
• See the big picture; we write software to solve real business problems

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• Create detailed, comprehensive and well-structured test plans and test cases on thorough understanding of requirements, specifications and technical design documents and execute the same.
• Design, develop and execute automation scripts using Selenium Web Driver Framework
• Identify, record, document thoroughly bugs in Jira
• Perform preliminary debugging using tools like Firebug, Fiddler or similar and analysing application log
• Perform thorough regression test to ensure no side effect on existing system due to bug fix or new feature development
• Perform non-functional testing like performance and Security testing
• Engage with internal teams (e.g. product managers and developers) to identify system requirements and Tech spec
• Monitor debugging process results
• Stay up-to-date with new testing tools and best test practices

• 3 to 7 Years of Solid QA experience in testing Web Application
• Solid knowledge of SDLC, Defect Life cycle and CI/CD
• Proven work experience in testing web services using SoapUI or similar tools
• Hands on experience on HTTP proxy tools like Firebug, Fiddler or similar
• Hands on experience in web application log analysis for error detections
• Hands on experience in test case management tools like ALM
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with functional testing
• Hands-on experience with automated testing using selenium WebDriver with language either Java or JS
• Solid knowledge of SQL
• Experience working in an Agile/Scrum development process
• Good communication skills
• Ability to learn quickly
• Experience with performance (like using JMeter) and/or security testing (like using Zap ) is a plus
• Experience testing in SaaS environment is a plus
• Holding ISTQB certifications is Plus
• BS/MS degree in Computer Science, Engineering or a related subject

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• Be a thought-leader on delivery of a solid test automation platform
• Enhance existing test coverage
• Support and mentor the test automation team by providing technical guidance, engineering best practices and code reviews
• Develop new test strategies and enhance existing test frameworks
• Develop performance and security automated tests on the code level
• Enhance existing automated test coverage

• Hands on experience in designing and architecture of software test frameworks
• Proficiency in Java, JavaScript & Node.js
• Experience working with testing frameworks (e.g. TestNG, Mocha, Chai,Yarn, Jest)
• Experience working with JavaScript frameworks (e.g. Ember.js, AngularJS, React, Knockout, etc.)
• Experience in Continuous Integration and Delivery tools like Vagrant, Docker, Packer, Terraform etc.
• 3+ years of software development or software quality assurance experience (can be combined) where CD, CI and TDD are strong
• 3+ years of experience (in Engineering, DevOps, QA)
• Understanding and experience with various software related industry standards (SaaS Web and Mobile platforms), Git, AWS Cloud services, Real Time Data Pipelines, Sumo Logic is a plus
• Understanding of Application server configuration and scalability
• Practical experience working with automation testing tools
• Ability to localize issues back to the code or environment
• Experience in Mobile automation is a plus
• BE/BTech/MCA Degree in Engineering – Computer Science preferred
   

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• Fast-paced, agile environment with weekly sprints
• Test driven development
• Continuous integration and continuous deployment
• Highly collaborative environment where you need to execute your function on time

• Degree in Computer Science, Software Engineering or a related field
• Understanding of software design principles, TDD, Continuous Integration and Continuous Delivery, algorithms

• Experience coding and debugging server-side and client-side in JavaScript (node.js, ember.js, react.js)
• Knowledge of web technologies and debugging web applications
• Familiarity with IaaS (AWS, Azure, GCP, etc.)
• Familiarity with Infrastructure as Code and DevOps

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• Aptitude in software development fundamentals
• Previous experience with web development or a strong desire to ramp up quickly on it
• A pragmatic viewpoint to deliver the simplest technical solution that meets the requirements, and not to use technology for the sake of it
• An openness to write code that conforms to the best practices and policies of a large software organization, not just your personal preferences
• A desire to take ownership and pride in everything you do and stand by what you deliver
• Readiness to hit the ground running – you may not know how to solve everything right off the bat, but you will put in the time and effort to understand so that you can

• Co-op or internship program enrollment is mandatory
• Currently enrolled in a bachelor’s degree in Computer Science, Software Engineering, or related field

• Coding across the entire stack – UI, Services and Data
• Unit testing, test-driven development and test automation engineering in a real-world SaaS environment
• Infrastructure as a Service (IaaS) using Amazon Web Services (AWS)
• A technology toolbelt that includes leading edge languages and tools with knowledge on when and why to use them
• How to work as an individual contributor on a large software team
• How an SDLC (software development life cycle) works in industry and scales to large teams releasing multiple interrelated software component multiple times per day
• How to get your code into production to be used by real customers
• How to adopt industry best practices in all of your projects - TDD (test driven development), CI/CD (continuous integration and continuous delivery), IaC (Infrastructure as Code), linting, static code analysis
• Software and system architecture best practices, such as a microservice architecture and serverless computing, that allows a complex business application to scale to millions of users in a cost-effective manner

• An agile development environment delivering software features to production every day
• Team lunches, team events, flexible work environment
• A relentless desire to continuously improve

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• Monitor SaaS infrastructure availability and performance 24x7x365
• Ensure the highest uptime for customers in our SaaS environment
• Monitor application health and report application errors, bugs & exceptions
• Adhere to the incident escalation procedure based on the severity
• Test and Deploy the New Product releases, SaaS Memos to the Staging and Production Environments
• Collaborate with other operational and development teams during triage and resolution of operational issues.
• Adapt to any new changes in the technology and infrastructure used within the organization

• Minimum of 2 years’ experience in Server Support or Technical Support or System Administration
• Good understanding of basic Cloud Services Models
• Good knowledge on Windows Server Administration and Troubleshooting
• Good knowledge on Unix/Linux Server OS
• Good understanding of Web technology, basic networking & hardware knowledge and software applications.
• Basic understanding of database technologies like SQL, MySQL, PostgreSQL ….etc
• Basic understanding and work experience with Amazon Web Services Cloud Services Platform. AWS Certification will be an added advantage
• Ability to effectively work individually or in a team environment
• Ability to deal with and resolve complex situations in a professional manner
• Ability to handle multiple tasks/projects simultaneously
• Basic scripting knowledge on PowerShell, Regexp, vb scripting, Python...etc will be an added advantage

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• A stable and profitable Software Product Development company with a market leading enterprise solution and an established global customer base.
• Recently been named as one of the Top 5 Vendors in Workforce Management by Constellation Shortlist™.
• Opportunity to work with customers across industry verticals.
• Opportunity to be the legal advisor for cross-functional teams and guide them in appropriately balancing legal and business risk.
• Opportunity to be part of a global company and contribute towards building an exciting business.

• Draft, review, negotiate, execute customer contracts including RFP's, Master Service Agreements, Non-Disclosure Agreements, Statements of Work and other legal documents which are relevant to a SaaS based model of business.
• Monitoring and governance of contracts including maintaining the contracts master knowledge base which will contain non-standard clauses.
• The successful candidate will also, from time to time, provide support in relation to more complex legal arrangements relating to other business affairs of the company.
• Ability to represent Replicon’s position during on-call negotiations with customers.
• Prioritize and manage workload effectively, recognising frequent quick turn-around requirements.
• Work independently with minimal supervision and take responsibility, while being mentored by experienced Legal and Finance teams.

• Law Degree from an accredited university.
• Minimum 4 years of post-qualification experience specifically in drafting, reviewing and negotiating IT/ITES contracts, on an end to end basis, preferably SaaS contracts.
• Experience should be gained in a multi-national company or reputed law firm with significant exposure to corporate and commercial work consistent with the responsibilities described above.
• Ability to identify and articulate own areas of improvement in terms of knowledge and personal competency and use other team members or external resources to fill these gaps.
• Ability to apply legal principles and product knowledge in a commercial transaction to achieve closure.
• Outstanding interpersonal skills and ability to interact responsibly, effectively and efficiently with all levels of stakeholders inside and outside the organisation.
• Experience operating in multiple technology platforms, proficiency with Microsoft Applications including Excel, Word and PowerPoint required, experience in DocuSign Reports or similar electronic signature application is a plus.
• Strong process orientation and good analytical skills.

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• Develop, coordinate and deliver world class Technical Learning to Replicon employees across its global locations
• Take a lead in creating Technical Learning & Coaching strategies for the organization
• Coordinate with in-house Instructional Designer to develop innovative learning programs to be delivered across different platforms - instructor-led, web-based, manuals, job aides, certification programs, and eLearning solutions.
• Keep the learning modules current by updating/revising it on an ongoing basis based on the updates from various internal departments
• Research and work with Product Management, Quality and Dev teams to improve Replicon’s products
• Support the Global Training Head in developing an efficient knowledge management framework for technical knowledge
• Work closely with internal teams to identify technical training needs and create and provide learning support based on the identified needs.
• Monitor performance and provide coaching support to the associates on the floor

• Graduate in any discipline
• Minimum 2 years of experience as a Technical/Product Trainer in a corporate environment
• Excellent knowledge of current technology and systems
• Excellent verbal and written communication skills in English
• Excellent presentation and facilitation skills
• Excellent interpersonal skills
• A hands-on approach towards learning & development
• Proficient in MS Office tools
• A working knowledge of Servers, Databases and IT Architecture
• A basic understanding of cloud computing
• Experience working with remote teams
• Experience in delivering training through webinars
• Experience in content development.

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• As Salesforce Administrator & Developer will be responsible for implementing, customizing and developing solutions on the Salesforce.com platform in support of the business needs.
• Evaluate new Salesforce releases and developing plans for their implementation.
• Participate in full application life cycle from technical design to development, testing and deployment.
• Apply knowledge of the Force.com platform and identifying the need for custom solutions.
• Developing SFDC Visual Force pages, classes & triggers, and integrations with 3rd party systems.
• Analyzing and optimizing Salesforce related workflows, platform design and setup.
• Staying current with Salesforce development best practices and its adoption

• Create seamless interface for integration between Salesforce, Intacct (financial application), data management and analytical reporting outside of Salesforce along with others.
• Provide resolution to issues, and be responsible for escalation procedures.
• Prepare time and cost estimates for completing assigned projects.
• Analyze custom work flow of the CRM and help with improvements.
• Handle SF release management and release packages
• Implement changes that come through the change management process. Understand the impact and be able to guide process definitions accordingly.
• Advise on new solutions for enterprise business applications integration and functionality activation
• Consult with users to analyze and understand user needs, objectives, desired features, and input and output requirements.

• Salesforce admin certification with 3-5 years of experience in a sales or support environment, with an emphasis on implementation, system support, maintenance and enhancement.
• Expertise in Data Integration and Data Management methods and tools.
• Ability to successfully communicate with technical and business executive’s knowledge of sales, and support processes, in-depth knowledge of CRM strategy and systems.
• Ability to interact with business users and translate business needs into technology solutions.
• Strong analytical skills and business acumen.
• The ideal candidate will be experienced Salesforce/CRM administrator and developer

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