Careers at Replicon

Our mission is simple, we want to see you exceed your goals and be recognized for hard work. We’re proud of our pay-for-performance, no-politics, rapidly growing environment that helps our team succeed and prosper.

*Replicon participates in US Government E-Verify for employment authorization verifications for positions in our US office.

1. Sales

Bangalore, India
Position Overview:
 
Replicon is searching for self-motivated, highly engaging individuals to join our Customer Success Manager (CSM) team in our Bangalore office.
The Customer Success Manager (CSM) is expected to manage the customer experience for a specific territory's install base of customers and help grow and maintain revenue. He/she is the Customer Advisor who serves as a key point of contact and as a liaison between the customer and the various departments within Replicon.
Key responsibilities will include protect and grow revenue on the existing install base, managing customer activation process, ongoing support around customer service levels, customer contract renewals, and control churn. The Customer Success Manager will understand the customer's business needs to ensure customer satisfaction and to encourage continued long-term relationship, and help identify opportunities where Replicon services fit their ongoing business strategy.
 
The role requires the employee to work in the North-American shift timings.
 
Responsibilities:
  • Master Replicon’s innovative system for managing customer growth and building strategic relationships
  • Stay current with your product knowledge of Replicon’s software solutions
  • Manages and retains revenue for a territory's install base of accounts. Runs it like an autonomous business.
  • Create and deliver reports that details service usage, summarize ROI and value add, highlight new platform components and identify next steps for the named accounts.
  • Generates demand for additional products and services within the install base of customers and grows the existing revenue base by selling.
  • Maintain net growth by selling and increasing footprint in the existing customer base.
  • Works well with customers to maintain high level of customer satisfaction and develop strong relationships
  • Ability to encourage/influence customers to extend and/or expand use of Replicon products and services.
 
Requirements:
 
  • Bachelor’s degree in Marketing, Business Management or related discipline
  • Proven track record of establishing themselves as a strategic trusted advisor to clients
  • Proven experience working with computers and/or software applications
  • Very Strong written and verbal presentation/communication skills (ESSENTIAL)
  • Self-starter who can own ongoing customer success of large, medium and small customers
  • Ability to report and share client’s status on a timely/pre-defined interval
  • Experience managing strategic customer relationships, preferably to the North American audience
  • 2+ years of solution selling work experience.

Apply Now

Bangalore, India
Position Overview:
 
Replicon is looking for an Enterprise Business development Representative to be the front line to the Field Sales team by actively prospecting, cold calling into defined segments, updating CRM (Salesforce), and providing value leads/opportunities to the direct sales team. The Enterprise Representative will work with a defined process and be expected to nurture accounts through various stages. 
 
Key Responsibilities:
  • Identify new opportunities for the sales team through targeted outbound cold calling and prospecting
  • Work in partnership with experienced Territory Account Executives to build and maintain a large pipeline of qualified sales opportunities to support revenue targets and quota
  • Communicate with prospects that show an interest in our products and services
  • Know, understand, and present value proposition clearly and succinctly
  • Educate prospects on how our products and services can fulfill their current and future needs
  • Identify and map new prospect business issues to our products and services
  • Report on the success of marketing campaigns and provide the "what worked and what did not work" feedback
  • Communicate new product and service opportunities gathered through prospect/field activity to appropriate company staff
  • Be a team player; share your knowledge and successes
 
Requirements:
  • University Degree or College Diploma or equivalent
  • Possess 1-5 years of proven success in the software industry using inbound and outbound prospecting as your primary success tools in an Enterprise B2B sales environment
  • History of over-achieving quota
  • Strong written and verbal communications skills
  • Your most important asset is your ability to be personable but persuasive and to communicate convincingly over the phone
  • Skilled at overcoming objections
  • Proven successful history of being able to "get" to the right people
  • Enjoy the challenge of developing new business
  • Solution and ROI selling experience; strength in using solutions selling tactics
  • Salesforce.com experience is an asset
  • RESULTS ORIENTED! Self-motivated, self-driven, possess a desire to excel & a strong desire to win!
  • Open to work in North American shifts
 

 

Apply Now

Bangalore, India
Position Overview
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions which leverage our Time Intelligence platform. Our goal is to build an organization of smart, ambitious account executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort. 
 
We are looking for an experienced Sales leader to join its team in Bangalore as Manager of Account Executive Team for the Global SMB market segment. In this role you will lead the team of Account Executives, playing a key role in the growth and development of the sales reps as the team grows.
 
Key Responsibilities:
  • Lead the Account Executive team to ensure the team is exceeding targets and business goals as set
  • Ensure team achieves daily/weekly sales metrics and monthly revenue targets
  • Work closely with the Replicon Marketing team on messaging and other key areas of importance to the growth of the Sales organization
  • Recruit the best and brightest individual contributors
  • Train and coach on an ongoing basis
  • Drive best practices and sales process
  • Oversee the execution of the sales plan in the assigned region in order to meet/exceed sales goals
  • Accurately tracking and forecast revenue
  • Work closely with other functions supporting Sales
  • Own Sales team revenue/quota on a quarterly/annual basis.
 
Qualifications: 
  • University Degree or College Diploma or equivalent, Post-Graduate Degree preferred (i.e. MBA)
  • Ideal candidates will have a proven track record working in a high growth, dynamic company, building out a tremendously successful organization
  • Strong people manager with hands on experience in a sales manager role, preferably with an inside sales team 
  • Overall experience of 10+ yrs. with 5 to 8 yrs. as a team manager
  • Should have at least 7 years in IT sales; software or professional services sales functions
  • Experience working in the software, software-as-a-service (SaaS), cloud software or similar industry will be a value add
  • Experience managing an off-shore Sales process from end-to-end. 
  • Excellent Communication skills

Apply Now

Bangalore, India
Position Overview
 
The Renewals Sales Associate (RSA) will be primarily responsible for ensuring the target contract renewal rate for existing small/medium-sized to enterprise customers in their assigned territory. RSAs assure that all renewals are completed prior to expiration, passing leads up to Partner Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the Support portfolio and infrastructure.
Renewals Sales Associates are commissioned positions on the sales team. It is preferred that candidates for the RSA positions possess solid background in customer service and/or inside sales. Successful RSAs will be highly focused on outbound call productivity and will be measured on a several productivity standards, including renewal rate and territory management. The candidate will demonstrate strength and confidence in interpersonal communications and diplomacy which involves a majority of communication through phone and emails to existing Replicon customers, self-motivation, and the ability to think on ones feet. RSAs must adapt and acquire new skills quickly, and will effectively manage multiple tasks and priorities. In addition, RSAs will interpret and advise on the relative benefits of Replicon contracts, accurately describe product and service offerings and entitlements, electronic systems options, practices, policies and procedures.
 
Key Responsibilities:
  • Manages renewals process for a defined territory of small to mid-sized customers;
  • Ensure timely support renewals for small to medium-sized customers in assigned territory;
  • Provides management with performance feedback;
  • First-line management contact for customer escalations;
  • Serves as a resource to other organizations for process and policy questions
  • Troubleshoots problems and escalates as necessary;
  • Assists in key indicator reporting and trend analysis;
  • Educates customers on e-business practices and any associated contractual implications;
  • Ensures customer awareness and understanding of the applicable elements of the Support portfolio;
  • Responsible for meeting productivity requirements on outbound calls for renewals;
  • Manages exceptions for customers with issues that may delay or inhibit renewals;
  • Understands the business use of Replicon products, services and future directions
  • Demonstrated proficiency with e-mail, computers, Word, Excel and Internet
  • Knowledge of Replicon applications a plus
  • Good English proficiency, other European Languages is a plus.
  • Demonstrated ability to meet deadlines
  • Demonstrated ability to suggest and implement continual improvements
  • Demonstrated ability to work in collaboration with others to achieve goals
 
Qualifications:
  • 1 - 3 years sales / renewals experience in a B2B/B2C environment handling international customers.
  • Graduate with good business communication skills.
  • Excellent communication skills / active listening skills
  • Passion for sales, customer handling and target oriented.
  • Ability to multi-task in a fast paced environment.
  • Time management skills.
 
Must be willing to work in NA shifts 

Apply Now

Bangalore, India
Position Overview
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions which leverage Time Intelligence platform. Our goal is to build an organization of smart, ambitious Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort. 
 
We are currently looking for high-energy, self-motivated individuals to join our successful Sales team as Account Executives in our Bangalore office. This opportunity lets you employ your skills as a product sales expert and turn this expertise into new business for Replicon. With our clients being worldwide most of your communication will be through telephone and computer technology. We want our sales representatives to use their exceptional sales ability combined with our innovative way of selling software to build on a long-term career opportunity within Replicon. We are looking for driven individuals who exude confidence, with a proven sales track record and have worked in a similar role previously handling end to end Sales.
 
 
Responsibilities:
  • Effectively manage all your leads while managing a sales pipeline to achieve targets on a monthly and quarterly basis
  • Identifying new sales opportunities, pitching products and/or services and maintaining fruitful relationships with prospects who are in the early stages of evaluation.
  • Become an expert on the competitive landscape.
  • Effectively demonstrate Replicon’s software solutions to address the customer requirements and provide business value.
  

Qualifications:
  • Bachelor’s degree in Marketing, Business or related discipline 
  • 4+ years of end-to-end inside sales experience with demonstrated achievement of quota /revenue goals preferably to the North American audience
  • Strong communication skills - communicate, present, assert and speak to all the different stakeholders involved. Must be able to cold call prospects with confidence.
  • Strong research and strategic analysis skills. 
  • Strong software solutions & product demonstration experience is required
  • Strong client facing communication and relationship building skills
 

Apply Now

Bangalore, India
Position Overview:
 
Replicon is looking for an experienced Technical Sales Engineer for our Bangalore office to enhance pre-sales initiatives for the North American sales team. This inside sales opportunity will use your skills as a product sales expert and turn this expertise into new business for Replicon, and with our clients being worldwide the majority of your communication will be through telephone and computer technology. 
 
Sales Engineers are the primary technical resource for the field sales force. You will be responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. 
 
Key Responsibilities:
  • Design and prepare technical presentations and recommend solutions for client issues
  • Monitor and collect all technical information and design appropriate workflow for customers
  • Drive revenue and create sales opportunities by managing the pre-sales technical process and evangelizing Replicon’s technology to existing and prospective customers, and to drive new product and service offerings in Customer adoption.
  • Partner with Sales Executives and Account Managers to educate existing and prospective customers about the superiority of Replicon’s services - this includes presentations, technical evaluations, technical objection handling, proposals, and follow up on all customer related issues
  • Engage in and oversee the development of customer proposals, design and delivery, ensuring all expertise, information and recommendations are concisely defined
  • Work closely with Product Management and associated teams to develop future product direction and strategy - providing valuable input from the field
  • Administer and collect all technical inputs for Proof of Concept and prepare presentations for validation solutions
  • Prepare and configure all customer integration and configure products to ensure optimal levels of customer satisfaction
 
Basic Qualification:
  • Bachelor's Degree in Science or equivalent work experience
  • Minimum 3 years of overall IT experience
  • Minimum 3 years of experience in technical pre-sales/sales engineering, consulting, Customer Success Management, Technical Support and/or other customer facing role consulting on, delivering, or supporting technical products or service
  • Verbal and written fluency, including technical terms, in English, including the ability to effectively present technical and business related subjects to all audiences, from the user to the executive level
 
Desired Qualification:
  • Must be enthusiastic, action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences.
  • Demonstrated success developing client relationships.
  • Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.
  • Ability to self-manage and prioritize workload.
  • Experience in a customer facing role requiring a high level of individual responsibility, sound business judgment and account management, where an aptitude for improving customer satisfaction was successfully demonstrated.
Willing to work in the North-American shift timings
 

Apply Now

San Francisco Bay Area, CA
Position Overview
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions and Time Intelligence platform which leverage Time as a strategic asset within an organization.  This includes Time Management and Professional Services Automation solutions. Our goal is to build an organization of smart, ambitious Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort. 
 
We are currently looking for high-energy, driven hunters with knowledge of technology and a solid business-to-business background. Our Territory model will leverage 3 sources of opportunity – inbound leads, outbound demand creation and existing customers.  It is the role of the Territory Account Executive to develop a regional territory plan to exceed the assigned quota.  Experience with this type of territory model is a must.  If this is you, the Territory Account Executive role at Replicon could be the right fit for you. You will be selling our entire portfolio of products across industry verticals to leverage Replicon strengths and opportunities in your defined market. 
 
Key Responsibilities:
  • Develop strategic relationships within the enterprise segment (> 1,000-employee sized companies); this role requires the Account Executive to take a holistic view of their territory to secure new business from self-generated opportunities, inbound leads and customers
  • Develop a territory plan which clearly outlines resources needed to fuel the success of the territory model.
  • Forecast and record all sales activity in salesforce.com, while creating satisfied customers.
  • Manage sales cycles and leverage a value-based selling approach for your C-level executive audience.
Qualifications:
  • 8-10 years of quota carrying software or technology sales with a new business focus.
  • Experience managing the sales cycle from business champion to the CIO, CEO and CFO levels
  • Experience selling into large and enterprise size companies
  • Track record of over-achieving quota (top 10-20% of the company) in past positions
  • Strong and demonstrated written, verbal and presentation skills
  • Experience managing and closing complex sales-cycles
  • Previous Sales Methodology training, SaaS experience, and strong customer references preferred
  • Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel
  • Degree preferred

Apply Now

Bangalore, India
Position Overview:
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions which leverage Time as a Strategic Asset within an organization. Our goal is to build an organization of smart, ambitious Territory Sales Managers, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort.
 
We are currently looking for high-energy, self-motivated individuals to join our successful Sales team as Territory Sales Managers in our Bangalore office. This opportunity lets you employ your skills as a product sales expert and turn this expertise into new business for Replicon. With our clients being worldwide most of your communication will be through telephone and computer technology. We want our sales representatives to use their exceptional sales ability combined with our innovative way of selling software to build on a long-term career opportunity within Replicon. We are looking for driven individuals who exude confidence, with a proven sale track record and have worked in a similar role previously handling end to end Sales.
 
 
Key Responsibilities:
  • Effectively manage all your opportunities while managing a sales pipeline to achieve targets on a monthly and quarterly basis.
  • Identifying new sales opportunities, pitching products/services to clients and effectively work with them to bring in additional revenue.
  • Ability to research and become an expert on Replicon's products and the competitive landscape.
  • Effectively demonstrate Replicon’s software solutions to address the customer requirements and provide business value.
 
Qualifications:
  • Bachelor’s degree in Marketing, Business or related discipline
  • 8+ years of inside sales experience with demonstrated achievement of quota /revenue goals preferably to the North American audience
  • Strong communication skills - communicate, present, assert and speak to all the different stakeholders involved
  • Outbound skills - Must be able call prospects with confidence
  • Strong research and strategic analysis skills
  • Strong software solutions & product demonstration experience is required

Apply Now

2. Marketing

San Francisco Bay Area, CA
Position Overview

Replicon is looking for an entrepreneurial, self-motivated and energetic Director of Product Marketing.  In this role, you will be responsible for significantly driving purchase and usage of your products, helping us expand our Time Intelligence Platform and change the way software is experienced. The ideal candidate is someone who has a proven track record in product marketing to own a product line and drive double-digit revenue growth for your products; has a strong foundation in Small, Mid and Large markets and ability to think analytically as well as outside of the box; and work well across Marketing, Sales, Product Management, Customer Support and Customer Success teams. This position is based out of our Redwood Shores Executive Office and plays a significant role in achieving our aggressive growth plan.

 
Key Responsibilities:
  • Fully own the revenue of your products
  • Develop clear and compelling product messaging, positioning, and content for different audiences and target segments
  • Driving acquisitions of new customers (sign-up and adoption) as well as retention of existing customers
  • Fully understand the products and the different use cases/different needs
  • Enable sales: drive the creations of sales collateral (pricing, PPT, etc.)
  • Be the expert on your buyers, how they buy and their buying criteria; glean deep customer insights that lead to better offering for your products; be the expert on your competition and how to crush them
  • Partner with Sales, Marketing, Product Management, Support and Implementation to remove all hurdles for prospects/customers, creating innovative plans to overcome customer barriers to drive more purchase/usage, constantly learn and rapidly iterate marketing plans to continuously grow revenue
  • Develop innovative, customer-driven strategic and tactical marketing programs that will lead to more customer purchase and maximize revenue
  • Improve the customer experience, retention, monetization and achieve business/brand marketing KPI's
  • Leverage root cause analysis, analytics and financial forecasts to monitor how your product is performing and drive for great growth outcomes
 
Key Qualifications:
  • 5+ years of software product marketing experience and 2+ years of revenue ownership
  • Bachelor degree in business or marketing, MBA would be a major plus
  • Passionate, entrepreneurial, self-motivated and customer focused
  • Analytical and strategic thinking
  • Ability to work well across functional teams in a fast-paced environment

Apply Now

San Francisco Bay Area, CA
Position Overview
 
Replicon is looking for a graphic designer with a portfolio that demonstrates mastery in all aspects of visual communication, digital, and graphic design to work with our Product Marketing and Demand Generation teams in creating all of our internal and customer-facing marketing materials.  As a critical part of our marketing team, you will help us establish the style and tone of all our communications.
 
Key Responsibilities:
  • Uphold and enhance the design parameters (style guide) and specifications for all Replicon creative
  • Create and/or assist in the creation of marketing materials including website, promotional videos, landing pages, infographics, ebook imagery, content templates, corporate presentations, t-shirts, posters, print collateral and tradeshow booths.
  • Ensure all creative, marketing, and corporate materials conform to brand standards for consistency in visual identity, messaging and positioning including voice and personality
 
Key Qualifications:
  • Minimum of 5 years professional design experience
  • Degree in Graphic Design or related studies. Masters in Design a plus 
  • Comprehensive knowledge of Adobe Creative Suite
  • Strong understanding of all aspects of graphic design, print design, and audiovisual arts
  • Must be organized and detail-oriented with the ability to prioritize and manage time
  • Works well under pressure and tight deadlines balancing speed and quality
  • Demonstrated ability to work effectively with executive management teams and cross-functional teams
  • Must have a deep understanding and enthusiasm for emerging design trends and innovations
  • Ability to take initial direction and work independently to achieve concept
  • Please include an online portfolio of your work when submit your resume

Apply Now

Toronto, Canada
Position Overview
 
Replicon is looking for a graphic designer with a portfolio that demonstrates mastery in all aspects of visual communication, digital, and graphic design to work with our Product Marketing and Demand Generation teams in creating all of our internal and customer-facing marketing materials.  As a critical part of our marketing team, you will help us establish the style and tone of all our communications.
 
Key Responsibilities:
  • Uphold and enhance the design parameters (style guide) and specifications for all Replicon creative
  • Create and/or assist in the creation of marketing materials including website, promotional videos, landing pages, infographics, ebook imagery, content templates, corporate presentations, t-shirts, posters, print collateral and tradeshow booths.
  • Ensure all creative, marketing, and corporate materials conform to brand standards for consistency in visual identity, messaging and positioning including voice and personality
 
Key Qualifications:
  • Minimum of 5 years professional design experience
  • Degree in Graphic Design or related studies. Masters in Design a plus 
  • Comprehensive knowledge of Adobe Creative Suite
  • Strong understanding of all aspects of graphic design, print design, and audiovisual arts
  • Must be organized and detail-oriented with the ability to prioritize and manage time
  • Works well under pressure and tight deadlines balancing speed and quality
  • Demonstrated ability to work effectively with executive management teams and cross-functional teams
  • Must have a deep understanding and enthusiasm for emerging design trends and innovations
  • Ability to take initial direction and work independently to achieve concept
  • Please include an online portfolio of your work when submit your resume

Apply Now

4. R&D

Bangalore, India
Company Profile
 
Replicon, Inc. is the industry leader in time and expense management web-based software and the innovator in productivity solutions.  With over 1.2 million users in more than 6700 companies in 60 countries worldwide; Replicon has been recognized as one of the fastest growing companies in the province of Alberta by Alberta Venture consecutively for the last 5 years.  We have dedicated teams in research and development, sales, and support who ensure that we continue to exceed the expectations of our customers year after year.  
 
Position Overview
 
As an Android Tech Lead, you will be responsible for overseeing many phases of the Android application development on mobile & tablet devices including but not limited to technical research, requirements analysis, collaborating with teams, high level and technical design, implementation of enhancements, mentoring, unit testing, debugging, and maintenance. Our nodejs based mobile backend code would be needing occasional work. Extending hands in that area would be a plus.
 
We have highly skilled teams in Bangalore, Canada and the USA (Bay area) with opportunity to work with them remotely or locally. Replicon believes in innovation and constantly enriches its solution offering by adapting latest technological trends like Time Intelligence, Artificial Intelligence, Machine Learning etc.
 
Replicon’s development team is enthusiastic and results driven.  The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want.  Being able to write long resumes does not impress us; being able to write good software impresses us (it’s a lot harder).
 
Responsibilities:
 
  • Key Responsibilities Include:
    • Architecting and developing the Android applications that interacts with Replicon Cloud based platform
    • Conduct research to assess new technological developments in the industry and suggest adaptions of such developments
    • Collaborate with product management, design and QA teams to ensure technical success of the product.
    • Work in an Agile environment turning around quickly without compromising on quality aspects
  • Additional Responsibilities
    • Responsible for helping out with technical direction and leadership, performance optimization
    • Accountable for estimations & implementation of features in a timely, deadline driven manner while ensuring quality of the deliverables
    • Help in creation & implementation of best practices and optimal design patterns, and solutions for critical problems for the product.
    • Train, mentor, and guide junior developers
    • Design, estimate and participate in development of the required code that fulfills the required product functionality
    • Helping out with designing and developing the backend (nodejs) modules that bridges the application with Replicon Cloud based platform
    • Adhere to the best engineering practices and tools
    • Understand, be aware and stick to the requisite timelines, In case the timelines can’t be met, escalate in a timely manner
    • Strive to continually improve technical and developmental skills
    • Guide team members technically, help resolve issues
    • Technically supervise the work done by the team to make sure only excellent quality code goes into the product
Qualifications:
  • Bachelor of Computer Science, Computer Engineering, or related field
  • Proficiency in Java and sound fundamentals of Java programming.
  • Proficiency in Android and sound in fundamentals
  • Exposure to full stack development is a plus
  • Expertise and passion to write complex code
  • Thorough knowledge of using Android Studio environment
  • 10+ years of software development experience (Java technologies)
  • 6+ years of Android application development (A large part of it has to be native programming)
    • Must have contributed significantly for applications currently active in Playstore
    • Must have at least 2+ years experience of leading a team of professional Android developers
    • Having a hands on experience in Test Driven Development is desired
  • Good exposure and understanding of fundamentals of Object Oriented Design and Development
  • Experience in Agile Development practices
 
Competency Requirements:
 
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems
  • Please submit links to your live applications in the Android Market.

Apply Now

Bangalore, India
Position Overview
 
Replicon Cloud Platform is a true multi-tenant platform built on open stack technologies and hosted on AWS EC2 around the globe supporting a large customer base. We are expanding our Cloud solution based on market needs and are looking for a Full Stack Engineer to play a major role in our engineering teams.
 
As a Full Stack Developer, you will be responsible for the end to end phases of the software development lifecycle including technical research, requirements analysis, high level and technical design, improving user experience, shaping the face of our new products, building internal tools, implementation of enhancements to the product, unit testing, debugging, and maintenance. 
 
Replicon’s development team is enthusiastic and results driven. The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want.    
 
Responsibilities:
  • Identify issues and implement solutions to complex problems in large scale backend infrastructure and mobile platforms
  • Analyze & solve difficult problems across the stack
  • Work closely with operations and infrastructure to build high scale backend services
Requirements:
  • 4+ years of software development experience
  • Experience designing, implementing and using web services in a Microservice Architecture
  • Experience and a good understanding of Node.JS
  • Experience in working with any JavaScript frameworks (React, Ember, Knockout, etc.)
  • Familiar with relational & non-relational databases such as Postgres, Oracle, SQL Server, MySQL, Dynamo
  • Familiar with CI (Continuous Integration) and CD (Continuous Delivery)
  • Nice to have - Experience with AWS  
  • Nice to have - Experience working in an agile development process
Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems
 

Apply Now

Calgary, Canada
Position Overview
 
Replicon is looking for software developers who are passionate about coding and technology to work on our Time Intelligence platform.  Our SaaS application is used globally by thousands of customers and millions of users.  We want to build out our team with more engineers who are also passionate about building great applications and care about giving our customers a great user experience.  
 
What you need to bring:
  • Coding skills across the entire stack – UI, Services and Data
  • Familiarity with IaaS (AWS, Azure, GCP)
  • A technology toolbelt that includes leading edge languages and tools with knowledge on when and why to use them
  • You adopt industry best practices in all of your projects - TDD, CI/CD, Infrastructure as Code, linting
  • You are pragmatic enough to deliver an MVP, but aspirational enough to think about how it will work with millions of users
  • You take ownership and pride in everything you do and you will stand by what you deliver
  • Readiness to hit the ground running – you may not know how to solve everything right off the bat, but you will put in the time and effort to understand so that you can
How we work:
  • An agile development environment delivering functionality to production every day
  • Team lunches, team events, flexible work environment
  • A relentless desire to continuously improve

Apply Now

Bangalore, India
Position Overview:
 
As a Quality Assurance Engineer in Replicon’s extended engineering team, you will be responsible for working on specific client requirements and delivering the quality for those assigned projects. You will be closely working with the QA manager ensuring that all projects that are completed are tested on time with all quality checks met. The activities you would be part of include developing and maintaining the test plans, testcases,contributing to the enhancement of the QA Strategies and processes. End-to-end ownership and accountability of the team must be taken up while willing to take up the most challenging assignments.
 
 
Requirements
  • Minimum 5 + years of Solid QA experience in testing Web Application
  • Solid knowledge of SDLC, Defect Life cycle and CI/CD
  • Proven work experience in testing web services using SoapUI or similar tools
  • Hands on experience on HTTP proxy tools like Firebug, Fiddler or similar
  • Hands on experience in web application log analysis for error detections
  • Hands on experience in test case management tools like ALM
  • Strong knowledge of software QA methodologies, tools and processes
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Hands-on experience with functional testing
  • Hands-on experience with automated testing using selenium WebDriver with language either Java or JS
  • Solid knowledge of SQL
  • Experience working in an Agile/Scrum development process
  • Good communication skills
  • Ability to learn quickly
  • Experience with performance (like using JMeter) and/or security testing (like using Zap ) is a plus
  • Experience testing in SaaS environment is a plus
  • Holding ISTQB certifications is Plus
  • BS/MS degree in Computer Science, Engineering or a related subject
 
Responsibilities
  • Create detailed, comprehensive and well-structured test plans and test cases on thorough understanding of  requirements, specifications and technical design documents and execute the same.
  • Design, develop and execute automation scripts using Selenium Web Driver Framework
  • Identify, record, document thoroughly bugs in Jira
  • Perform preliminary debugging using tools like Firebug, Fiddler or similar and analysing application log
  • Perform thorough regression test to ensure no side effect on existing system due to bug fix or new feature development
  • Perform non-functional testing like performance and Security testing
  • Engage with internal teams (e.g. product managers and developers) to identify system requirements and Tech spec
  • Monitor debugging process results
  • Stay up-to-date with new testing tools and best test practices
 

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Calgary, Canada
Position Overview
 
Replicon is looking for an experienced web applications software engineer who is passionate about coding and technology to work on our Time Intelligence platform.  We are building workforce management solutions for global enterprise customers and growing rapidly.  The entire multi-tenant SaaS solution is built using modern AWS cloud tech stack utilizing open source technologies. 
 
About you:
 
You are passionate about technology and coding best practices. Self initiating, takes pride in ownership, naturally collaborative personality, shares knowledge, likes to learn new technologies, keeps up with technology trends and has worked on recent projects utilizing a modern tech stack. This is a crucial senior team member role that requires full ownership of taking solutions from requirements analysis to production deployment. 
 
What else you need to bring:
  • Expertise in full stack web applications development 
  • Expert coding skills across the entire stack – UI, Services and Data
  • Recent experience of working with cloud providers (AWS, Azure or Google)
  • Expertise in JavaScript, Node.js and your favorite modern UI development framework (we use React)
  • Highly skilled in developing beautiful looking, rich interactive web user interfaces (modern CSS skills)
  • Quick learner - we understand you will not know everything but should have demonstrated competency to learn and grow
Extra credit:
  • A portfolio of your accomplishments outside of work (Git repo, open source contributions, technical blog, presentations, etc.)
  • Experience with Mobile Apps, UI development
How we work:
  • An agile development environment delivering functionality to production every week
  • Collaborative team involving development, test automation and DevOps
  • Continuous learning culture with Lunch & Learns and peer collaboration/mentoring

Apply Now

Bangalore, India
Position Overview:
 
We are expanding our SaaS solution based on market needs and are looking for a Senior Software Developer / Scrum Master to play a major role in our COMP team. As a Senior Software Engineer in our team, you will be responsible for Understanding the requirements of pay rules from the product manager, conduct the technical feasibility & prepare a scalable design, implement them. The activities you will be responsible for many phases of the software development lifecycle including technical research, requirements gathering & analysis, high level and technical design, implementation of the solutions, unit testing, debugging, and sustenance. You will have to continuously adopt the latest cloud & open source technologies and scale the solutions.
 
We are looking for driven individuals who exude confidence, with a proven technical record and have worked in a similar role previously and ready to build a long term career opportunity within our company. The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want. Being able to write long resumes does not impress us; being able to write good software impresses us (it’s a lot harder).
 
About COMPLIANCE Team:
Compliance (COMP) team is part of the R&D organization of Replicon, developing compliance rules (pay rules) as per the labor regulations across the globe. Compliance rules involve complex algorithm processing and number crunching.
 
Key Responsibilities:
  • Work with the product manager to understand the business workflows / Requirements, identify needs/gaps and propose the relevant technical solutions
  • Design, implement, and tune changes to the product that work within the time-tracking / project management environment
  • Be understanding and sensitive to customer requirements so as to be able to offer alternative solutions
  • Keep in pace with the product releases
  • Work within Replicon’s software development expectations, processes, and quality initiatives
  • Work to accurately evaluate risk and estimate software development tasks
  • Strive to continually improve technical and developmental skills
 
Qualifications:
  • Bachelor of Computer Science, Computer Engineering, or related field
  • 6+ years of software development experience (Core: Python v2.7, C#.net)
  • Should have deep knowledge of Agile development process & should be able to play the role of a Scrum Master/team lead
  • TDD techniques
  • Good to Have: Tools experience of Jira, Git
  • Good to Have: SQL Queries working knowledge
 
Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
  • Be a perfectionist; you are not satisfied until your solution is rock solid & scalable
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems

Apply Now

5. Customer Support & Services

Bangalore, India
Position Overview
 
As a Implementation Consultant, you will be responsible for ensuring that Replicon’s customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and high return on investment. Leveraging your technical and consultative skills, you will achieve these goals by understanding the customer’s overall business objectives and provide recommendations on how to get the most out of Replicon’s solutions within their business environment. Successful candidates thrive on creating value for clients, have exceptional client servicing skills, and are comfortable working in a fast-paced environment with multiple/competing priorities.
 
Responsibilities:
 
  • Engage and individually manage a large volume portfolio of key customer accounts
  • Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen Replicon solution
  • Oversee the successful implementation/configuration of Replicon’s product suite for each customer account by working with an Implementation Specialist
  • Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
  • Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action
  • Work collaboratively with various internal team/individuals for the best interest of the customer (technical support, engineering, sales, etc.)
 
Qualifications:
 
  • Bachelor’s Degree or equivalent work experience in the software industry
  • 6-10 years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications 
  • Extensive technical account management & customer engagement experience
  • Must have had hands on working knowledge of Implementation experience with business applications (e.g. SAP, Oracle, PeopleSoft)
  • Excellent written & verbal communication skills
  • Experience working with senior executive level personnel in customer accounts
 
Must be willing to work in North American business timings




 

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Bangalore, India
Position Overview: 

The Product Support Associate will be part of the Customer Support and Services team which uses, top-of-the-line CRM tools like Sales force and other applications like Go-To-Assist / Go-To-Meeting for remote desktop sharing. The application support specialist in Replicon is not only a Support
professional, but also a researcher, a tester and a consultant to both customers and product management. In this role you will be working with customers from all over the world including countries like Nigeria, South Africa and Antarctica resolving Level 1 customer issues, escalating critical issues to Tier 2 team, reaching solutions that are mutually beneficial to customers and Replicon.

Key Responsibilities:
  • Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up connections and email
  • Applying technology in multiple ways to configure the product and helping the customer implement Replicons products
  • Solid understanding of products limits and suggesting ways of improving the product.

Qualifications:
  • Any Bachelor's Degree
  • At least 3 years of experience in software application support and/or infrastructure support
  • Should have good knowledge in Trouble shooting preferably IT application support.
  • Excellent written and oral communication skills
  • Demonstrated superior customer service skills
  • Ability to adapt to new technology and work on the same.

Apply Now

6. SaaS Operations

Bangalore, India
Position Overview:

Replicon Cloud Platform is a true multi-tenant platform built on openstack technologies and hosted on AWS around the globe supporting a large customer base. We are expanding our cloud solution based on market needs and hence we are looking for a Cloud Operations Tier 3 Engineer to play a major role in our Extended Engineering team. 
 
As a Cloud Operations Tier 3 Engineer in our team, you will be responsible for envisioning and developing solutions to automate and improve our Product deployment processes, contribute to the development and improvement of our Product stack. You will be also responsible for the end to end phases of the software development lifecycle including technical research, requirements analysis, high level technical design, improving user experience, building internal tools, implementation of enhancements to the product, unit testing, debugging, and maintenance of existing product(s). You will have to continuously adapt to the latest cloud based and open source based technologies and scale the solutions to en-cash out of any new technology developments. 
 
We are looking for self driven individuals who exude confidence, with a proven technical record and have worked in a similar role previously and ready to build a long-term career opportunity within our company. The more you prove your ability to deliver real solutions to problems with a positive attitude,the more flexibility and freedom you will have to write software the way you want. Being able to write long resumes does not impress us, being able to write good software does (it’s a lot harder).
 
About Cloud Operations Tier 3 Engineer Team:

The Cloud Operations Tier 3 Engineers team is a part of the Cloud Operations organization of Replicon, developing sub-products for the customer data management, developing integrations with the third party enterprise applications for monitoring our infrastructure, constantly improving the way we build and deploy & also providing specific custom solutions to cater to the customer’s need.
 
Responsibilities:
 
  • Design, develop, implement & constantly improve our Cloud platforms
  • Work closely with different product engineering teams, CloudOps teams and envision the business
  • Workflows and requirements for automating application and infrastructure deployments on AWS
  • Identify issues and implement solutions to complex problems in large-scale backend infrastructure
  • Analyze and solve difficult problems across the stack
  • Keep pace with the product releases
  • Strive to continually improve technical and developmental skills
     
Requirements:
 
  • Bachelor of Computer Science, Computer Engineering, or related field. (Bachelors degree is not a must but the knowledge of it is)
  • Working knowledge of AWS or any other Cloud Service provider will be appreciated
  • Proficiency in .NET technologies like ASP.NET, MVC, WCF, WPF, C#, CSS, TDD, HTML, Linq, Entity Framework and any scripting language like Python or NodeJS
  • Experience with REST and SOAP Web Services andJSON
  • Understanding of relational databases
  • Experience in Continuous Integration and Delivery tools like Jenkins/AWS Code Pipeline/Vagrant/Docker/Packer/Terraform etc is desired
  • Ability and willingness to learn new technologies, master them in a quick and flawless manner is a must
 
 Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple,you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least an approach to the solution
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems

Apply Now

Bangalore, India
Position Overview:
 
Replicon is searching for an Information Security & Compliance Analyst, who will provide support to the Compliance group for the ongoing oversight activities in order to ensure compliance with applicable legislation, policies and procedures. This candidate will be responsible for creating the necessary framework to meet compliancy requirements, perform activities and analysis to ensure compliancy is met, and collaborate with auditing staff to ensure Replicon conforms to regulatory standards.
 
Key Responsibilities:
  • Participates in the day-to-day functions of Information Security & Compliance’s efforts with various regulatory compliance standards and policies (e.g., NIST, AICPA, ISO, FedRAMP) 
  • Assists in the development of processes in response to regulatory compliance requirements to ensure they are adequate, and appropriately documented to minimize company risks
  • Reports compliance and control exceptions and deficiencies to the Information Security & Compliance Manager
  • Participates in internal and external compliance audits, as assigned 
  • Communicates the necessary requirements for the IT systems and monitors company activities for potential changes impacting IT compliance
  • Document and analyze information security incidents
  • Facilitate the Replicon Confidential Documentation Requests for clients. (i.e., packaging documents for client submissions)
  • Support Cloud Operations Department in various pre-sales activities (RFP responses, proposal, and submissions)
  • Post-sales activities (renewal and/or annual review Information Security and & Compliance questionnaires from current clients)
  • Assist the Information Security & Compliance Manager in compliance initiatives and projects, and remain current with best practices
 
Qualifications:
  • Bachelors degree in Computer Science, Information Technology, or a related field
  • 3-8 years of IT software and hardware infrastructure technical writing experience
  • Knowledge and experience in information security or internal audit focusing on I.T. controls will be an asset
  • Strong technical background to understand complex IT and Cloud infrastructure
  • Highly desirable: demonstrated experience securing a Windows-based environment, in areas such as perimeter security, remote access, network security, access controls systems, and end- point security
  • Professional Certification (MCSE, MCITP, CCNP and CISA) will be an asset
  • Professional interpersonal skills and proficiency in oral and written communications are also required
  • Strong analytical, problem solving and organizational skills, as well as attention to detail are critical in this role
  •  Must maintain the ability to work professionally with confidential or sensitive matters
  •  The ability to work independently and in a team environment
  • Strong work ethic and professional integrity is a must for this role
  • Sense of responsibility and accountability
  • Confident in a fast-paced, deadline-driven environment
  •  Ability to handle multiple projects
  •  Willing to work North American hours

Apply Now

7. Finance

Bangalore, India
Position Overview:

This position will be required to work closely with various stakeholders within the Replicon sales, product, customer support and other teams supporting the operations and business development of Replicon. The Legal function at Replicon offers the opportunity of working on challenging assignments which hold the potential for enormous learning and growth.

The ideal candidate should have expertise in contract drafting, review and negotiation on an end to end basis, preferably on a global scale, especially with American and European customers.

The candidate should be ready to work the North American Shift i.e. 4 pm to 1 am IST and should be flexible to take calls post this time frame as well based on business exigencies.
 
Key Responsibilities:
  • Draft, review, negotiate and execute Master Service Agreements, Non-Disclosure Agreements, Statement of Works and other legal documents including response to RFP's, which are relevant to SaaS based model of business.
  • Maintaining the contracts Master Tracker data base which will contain the non-standard clauses agreed to with each customer.
  • Effective representation of Replicon’s position during on-call negotiations with customers.
  • Apply legal principles and product knowledge in a commercial transaction to achieve closure.
  • Provide support in relation to more complex legal arrangements relating to other legal affairs of the company.
  • Prioritise and manage work load effectively, recognising the quick turn-around requirements
  • Work independently with minimal supervision to run the contracting process end to end.
 
Qualification:
  • Law Degree from an accredited university;
  • Minimum 3+ years of post-qualification experience specifically in drafting, reviewing and negotiating IT/ITES contracts, preferably SaaS contracts;
  • Experience should be gained in a multi-national company or reputed law firm with significant exposure to corporate and commercial work consistent with the responsibilities described above;
  • Ability to identify and articulate own areas of improvement both in terms of knowledge and personal competency and use other team members or external resources to fill these gaps;
  • Ability to interact responsibly, effectively and efficiently with all levels of stakeholders both inside and outside the organisation;
  • Experience operating in multiple technology platforms, proficiency with Microsoft Applications including Excel, Word and PowerPoint required, experience in DocuSign Reports is a plus;
  • Outstanding interpersonal skills and ability to communicate at all levels of the organization;
  • Strong process orientation and good analytical skills.
 
 
 
 

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Perks

Replicon provides an exciting work atmosphere and plenty of perks, including:

Opportunities for career advancement between teams and locations
Competitive salary
Great performance bonus
Employee shuttle service
Free snacks and beverages everyday

Hot catered lunches
Holiday parties, family picnics and team outings
401K plan / RRSP matching
Gym access / Discounted local gym membership
Medical & dental insurance