Careers at Replicon

Our mission is simple, we want to see you exceed your goals and be recognized for hard work. We’re proud of our pay-for-performance, no-politics, rapidly growing environment that helps our team succeed and prosper.

*Replicon participates in US Government E-Verify for employment authorization verifications for positions in our US office.

1. Sales

Bangalore, India
Position Overview:
 
Replicon is searching for self-motivated individuals to join our successful team as a Customer Success Manager (CSM) in our Bangalore office. This opportunity will use your skills as a product expert and a strategic relationship builder to grow and maintain current Replicon Customers. We want our CSMs to use their own exceptional strategic relationship building ability combined with our innovative product strategy to build on a long term career opportunity within our company. We are looking for driven individuals who exude confidence, with a proven track record of building and maintaining strategic accounts and relationships and have worked in a similar role previously.
 
The role requires the employee to work in the North-American shift timings.
 
Responsibilities:
  • Master Replicon’s innovative system for managing customer growth and building strategic relationships  
  • Effectively manage all of your customer relationships while building strategic growth plans and working with other supporting teams in Replicon
  • Stay current with your product knowledge of Replicon’s software solutions 
 
Qualifications: 
  •  Bachelor’s degree in Marketing, Business or related discipline 
  • 7+ years of inside sales experience with demonstrated achievement of quota /revenue goals 
  • Experience managing strategic customer relationships, preferably to the North American audience
  • Proven experience working with computers and/or software applications 
  • Strong written and verbal communication skills 
  • Must be willing to work in North America shift timing
 
 

Apply Now

Bangalore, India
Position Overview
 
The Renewals Sales Associate (RSA) will be primarily responsible for ensuring the target contract renewal rate for existing small/medium-sized to enterprise customers in their assigned territory. RSAs assure that all renewals are completed prior to expiration, passing leads up to Partner Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the Support portfolio and infrastructure.
Renewals Sales Associates are commissioned positions on the sales team. It is preferred that candidates for the RSA positions possess solid background in customer service and/or inside sales. Successful RSAs will be highly focused on outbound call productivity and will be measured on a several productivity standards, including renewal rate and territory management. The candidate will demonstrate strength and confidence in interpersonal communications and diplomacy which involves a majority of communication through phone and emails to existing Replicon customers, self-motivation, and the ability to think on ones feet. RSAs must adapt and acquire new skills quickly, and will effectively manage multiple tasks and priorities. In addition, RSAs will interpret and advise on the relative benefits of Replicon contracts, accurately describe product and service offerings and entitlements, electronic systems options, practices, policies and procedures.
 
Key Responsibilities:
  • Manages renewals process for a defined territory of small to mid-sized customers;
  • Ensure timely support renewals for small to medium-sized customers in assigned territory;
  • Provides management with performance feedback;
  • First-line management contact for customer escalations;
  • Serves as a resource to other organizations for process and policy questions
  • Troubleshoots problems and escalates as necessary;
  • Assists in key indicator reporting and trend analysis;
  • Educates customers on e-business practices and any associated contractual implications;
  • Ensures customer awareness and understanding of the applicable elements of the Support portfolio;
  • Responsible for meeting productivity requirements on outbound calls for renewals;
  • Manages exceptions for customers with issues that may delay or inhibit renewals;
  • Understands the business use of Replicon products, services and future directions
  • Demonstrated proficiency with e-mail, computers, Word, Excel and Internet
  • Knowledge of Replicon applications a plus
  • Good English proficiency, other European Languages is a plus.
  • Demonstrated ability to meet deadlines
  • Demonstrated ability to suggest and implement continual improvements
  • Demonstrated ability to work in collaboration with others to achieve goals
 
Qualifications:
  • 4 – 8 years sales / renewals experience in a B2B/B2C environment handling international customers.
  • Graduate with good business communication skills.
  • Excellent communication skills / active listening skills
  • Passion for sales, customer handling and target oriented.
  • Ability to multi-task in a fast paced environment.
  • Time management skills.
 
Must be willing to work in NA shifts 

Apply Now

Bangalore, India
Position Overview:
 
Sales Development Executive will be responsible for developing the business side of Replicon, identify arising business opportunities and build long term relationships with prospects in order to increase the company’s revenue and maximize profits. SDEs will help Replicon to become as successful as it can be, by relying on their knowledge, theory and hands on experience. The ideal candidate will have a proven track record of meeting and exceeding business development targets, will have a go-getter attitude and possess the drive to succeed.
 
Key Responsibilities:
 
  • Identifying new sales leads, pitching products and/or services and maintaining fruitful relationships with prospects who are in the early stages of evaluation
  • Discover the prospect’s evaluation stage and work with them accordingly
  • Researching organisations and individuals online (especially on social media), LinkedIn, utilize the contacts lists to identify new leads and potential new markets
  • Researching the needs of other companies and learning who makes decisions about purchasing
  • Contacting potential clients via email or phone to establish rapport and set up meetings
  • Planning and overseeing new marketing initiatives
 
Qualifications:
  • Bachelor’s Degree in Marketing, Business Administration or a related discipline
  • 1 to 5 years of work experience in a similar Business development role, preferably in a B2B environment having catered to customers/clients in the USA, Canada and/or EMEA regions
  • Strong communication skills in order to communicate, present, assert and speak to all the different stakeholders involved. Must be able to cold call prospects with confidence.
  • Collaborate with multiple parties from inside and outside the company and be able to build relationships, influence and manage conflicts in order to get things done.
  • Strong research and strategic analysis skills.
  • Proven track record of overachieving targets
  • High competency working with Microsoft office and even CRM Software’s is a must for this job.
Open to work in North American shifts

Apply Now

Chicago, IL
Position Overview
 
As a Solutions Engineer you will enhance pre-sales initiatives and act as a primary technical resource for the North American Sales team. The Solutions Engineer will be responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the Sales team as a key technical advisor and product advocate.
 
The Solutions Engineer must be able to articulate technology and product positioning to both business and technical users. Our clients are global; the majority of your communications will be via telephone and computer technologies in addition to some regional travel when required.
 
 Key Responsibilities:
  • Develop and deliver product demonstrations
  • Demonstrate the value proposition of Replicon solutions through customized product demonstrations
  • Identify all technical issues with assigned accounts, ensuring the highest level of customer satisfaction through all stages of the sales process
  • Become an expert on the competitive landscape
  • Create client facing collateral and resources to support the efforts of the team
  • Respond verbally and in writing to functional and technical elements of RFIs/RFPs
  • Understand and articulate the benefits of Replicon to all levels in a client organization 
 
Qualifications:
  • University Degree or College Diploma or equivalent
  • 5+ years of experience in a Solutions Engineer / Pre-Sales / Consultant role
  • Big 5 Consulting experience a strong plus
  • Strong software solutions & product demonstration experience is required
  • Strong client facing communication and relationship building skills
  • Time and Expense Management / HCM / SaaS product knowledge is preferred
  • Demonstrated ability to understand complex client side business challenges and experience presenting simplified solutions
  • Proven ability to be a self-starter and multi-task in a high energy environment 
  • Strong organizational and task-management skills
  • Ability to travel up to 25% of the time

Apply Now

Bangalore, India
Position Overview:
 
The Team Lead of Sales Development will lead and manage Replicon’s global inside lead generation team which delivers qualified opportunities to the new business sales teams; The Team lead's primary focus is to ensure that the team achieves monthly quotas and builds a strong sales pipeline. The Team Lead will be responsible for training, coaching and retaining them. The Team Lead will also have to ensure process KPIs and SLAs are monitored and adhered to. The ideal candidate is someone who has experience in managing a similar team, has proven success in sales pipeline management, lead to opportunity conversions and is knowledgeable in what it takes to qualify and develop quality opportunities.
 
Key Responsibilities:
 
  • Build the sales pipeline for enterprise and SMB account executives
  • Manage a team of  Sales Development Executives
  • Manage and develop lead pipeline to deliver a quota of qualified opportunities to the Sales team
  • Execute and monitor marketing and demand generation plans which will maximize lead to opportunity conversion (including training, coaching, and process improvements);
  • Monitor and evaluate the performance of lead generation programs
  • Collaborate with the Sales Managers, Directors and Marketing dept. on campaigns to assist with nurturing the existing lead database
  • Monitor KPIs (individual and Team)
  • Motivate team to achieve targets and recognize top performers
  • Find way to improve conversions and keep the team on a forward trajectory
  • General Data analysis and recommendations for improvement
  • Communicate challenges to senior leadership
  • People Management: Grievance addressable, Conflict Management, Mentoring etc.
  • Determine appropriate headcount to manage inbound lead volumes and maximize conversions
  • Recruitment and hiring of Sales Development Executives
  • Manage individual professional development.
 
Qualifications: 
  • 3+ years of sales management experience (preference given to those with experience in lead qualification/sales development experience and/or multi-tier management)
  • Proven record of sales success in a similar enterprise software application environment
  • Experience selling into global markets (particularly North American markets), not just local to India 
  • Successful track record in both a high volume transaction sales environment as well as a consultative/solution sales environment
  • Involvement with recruiting, hiring and training customer facing/sales employees
  • Excellent written and verbal communication skills
  • Experience with a CRM solution (preferably salesforce.com) and experience with various lead vendor technologies
  • Willingness to work North American shift hours to meet the needs of the business demand. 
 

Apply Now

United States Boston MA
Position Overview
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions which leverage Time as a strategic asset within an organization.  This includes Time Management and Professional Services Automation applications solutions. Our goal is to build an organization of smart, ambitious Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort. 
 
We are currently looking for high-energy, driven hunters with knowledge of technology and a solid business-to-business background. Our Territory model will leverage 3 sources of opportunity – inbound leads, outbound demand creation and existing customers.  It is the role of the Territory Account Executive to develop a regional territory plan to exceed the assigned quota.  Experience with this type of territory model is a must.  If this is you, the Territory Account Executive role at Replicon could be the right fit for you. You will be selling our entire portfolio of products across industry verticals to leverage Replicon strengths and opportunities in your defined market. 
 
Key Responsibilities:
  • Develop strategic relationships within the mid-market segment (<500 employee sized companies) and opportunistically with larger companies. This role requires the Account Executive to take a holistic view of their territory to secure new business from inbound leads, self-generated opportunities and customers.
  • Develop a territory plan which clearly outlines resources needed to fuel the success of the territory model.
  • Forecast and record all sales activity in salesforce.com, while creating satisfied customers.
  • Manage sales cycles and leverage a value based selling approach for your C-level executive audience.
 
Qualifications:
  • 8-10 years of quota carrying software or technology sales with a new business focus.
  • Experience managing the sales cycle from business champion to the CIO, CEO and CFO levels
  • Experience selling into mid-market and larger size companies
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Strong and demonstrated written, verbal and presentation skills
  • Experience managing and closing complex sales-cycles
  • Previous Sales Methodology training, SaaS experience, and strong customer references preferred
  • Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel
  • Degree preferred

Apply Now

San Francisco Bay Area, CA
Position Overview
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions which leverage Time as a strategic asset within an organization.  This includes Time Management and Professional Services Automation applications solutions. Our goal is to build an organization of smart, ambitious Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort. 
 
We are currently looking for high-energy, driven hunters with knowledge of technology and a solid business-to-business background. Our Territory model will leverage 3 sources of opportunity – inbound leads, outbound demand creation and existing customers.  It is the role of the Territory Account Executive to develop a regional territory plan to exceed the assigned quota.  Experience with this type of territory model is a must.  If this is you, the Territory Account Executive role at Replicon could be the right fit for you. You will be selling our entire portfolio of products across industry verticals to leverage Replicon strengths and opportunities in your defined market. 
 
Key Responsibilities:
  • Develop strategic relationships within the mid-market segment (<500 employee sized companies) and opportunistically with larger companies. This role requires the Account Executive to take a holistic view of their territory to secure new business from inbound leads, self-generated opportunities and customers.
  • Develop a territory plan which clearly outlines resources needed to fuel the success of the territory model.
  • Forecast and record all sales activity in salesforce.com, while creating satisfied customers.
  • Manage sales cycles and leverage a value based selling approach for your C-level executive audience.
 
Qualifications:
  • 8-10 years of quota carrying software or technology sales with a new business focus.
  • Experience managing the sales cycle from business champion to the CIO, CEO and CFO levels
  • Experience selling into mid-market and larger size companies
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Strong and demonstrated written, verbal and presentation skills
  • Experience managing and closing complex sales-cycles
  • Previous Sales Methodology training, SaaS experience, and strong customer references preferred
  • Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel
  • Degree preferred

Apply Now

Chicago, IL
Position Overview
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions which leverage Time as a strategic asset within an organization.  This includes Time Management and Professional Services Automation applications solutions. Our goal is to build an organization of smart, ambitious Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort. 
 
We are currently looking for high-energy, driven hunters with knowledge of technology and a solid business-to-business background. Our Territory model will leverage 3 sources of opportunity – inbound leads, outbound demand creation and existing customers.  It is the role of the Territory Account Executive to develop a regional territory plan to exceed the assigned quota.  Experience with this type of territory model is a must.  If this is you, the Territory Account Executive role at Replicon could be the right fit for you. You will be selling our entire portfolio of products across industry verticals to leverage Replicon strengths and opportunities in your defined market. 
 
Key Responsibilities:
  • Develop strategic relationships within the mid-market segment (<500 employee sized companies) and opportunistically with larger companies. This role requires the Account Executive to take a holistic view of their territory to secure new business from inbound leads, self-generated opportunities and customers.
  • Develop a territory plan which clearly outlines resources needed to fuel the success of the territory model.
  • Forecast and record all sales activity in salesforce.com, while creating satisfied customers.
  • Manage sales cycles and leverage a value based selling approach for your C-level executive audience.
 
Qualifications:
  • 8-10 years of quota carrying software or technology sales with a new business focus.
  • Experience managing the sales cycle from business champion to the CIO, CEO and CFO levels
  • Experience selling into mid-market and larger size companies
  • Track record of over-achieving quota (top 10-20% of company) in past positions
  • Strong and demonstrated written, verbal and presentation skills
  • Experience managing and closing complex sales-cycles
  • Previous Sales Methodology training, SaaS experience, and strong customer references preferred
  • Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel
  • Degree preferred

Apply Now

2. Marketing

Bangalore, India

Position Overview: 

Replicon is seeking a for a back-end Senior Web Developer to develop, maintain, and optimize WordPress sites and plugins. This role requires a responsible individual who has hands-on experience in high traffic website built with Wordpress and can balance multiple projects that involve working with marketing team for executing online marketing initiatives. The ideal candidate will be a strong problem solver and a team player who has a passion for delivering business results.

Key Responsibilities: 
 
  • Build, maintain and optimize web pages with Wordpress
  • Work closely with marketing and web team members to determine the best course of action for marketing project execution
  • Be responsible for driving or recommending website related infrastructure
  • Work together with the rest of the web team to QA the website
  • Mentor existing team members in Wordpress CMS programming and administration

Qualifications: 
 
  • 5+ years experience in full life-cycles of hands on PHP back-end development, Wordpress & implementing on high traffic website
  • Good understanding of architecture and design of Wordpress based websites
  • Familiar with the installation/configuration of PHP, MySql, Apache server and comfortable in HTML/XHTML, CSS, JS
  • Expert at creating custom plugins
  • Integrating Wordpress based content pages with third party integration such as Salesforce.com, Hubspot, Google Analytics, etc.
  • Familiar with Grunt, Reactjs, Node Js, Git interface
  • Have good knowledge and experience with troubleshooting bugs
  • Follow Wordpress coding standards and best practices
  • Excellent communication skills

Apply Now

3. Product Management

San Francisco Bay Area, CA
Position Overview:
 
We are currently looking for a Senior User Experience Designer - Mobile to work on a variety of projects in a collaborative, fast-paced environment working with a small team of UX Designers, Product Managers and Engineers. In this role you will have the opportunity to work on developing the next generation of Replicon mobile products as well as revamping our existing product line. 
 
Now is the time to get in on an exciting ground-floor opportunity with a profitable company that is positioned for rapid growth. Replicon has been in business since 1996. We are a strong, stable and growing company that feels like a start-up, but we offer the stability of a company that has been operating for over 15 years. We want our next team member to bring their experience, success, and a relentless drive to be the best because we are going head to head with Oracle, Microsoft, and SAP in the "game" of Time and Expense Management Software. We're looking for a real player because we are in it to win! 
 
Responsibilities:
  • Work closely with a team of Product Managers to create a cohesive intuitive user experience for our suite of mobile products 
  • Use your knowledge of best practices to design for the full life cycle, from requirement refinement to full fidelity prototypes 
  • Work with the Engineering team to get the technical business needs met while ensuring that the user experience is the top priority 
  • Perform usability sessions and interpret market data as you fuze business requirements into functional software, keeping the user as the champion along the way 
  • Infer business intelligence coming from Sales and Marketing, and translate the information in a way makes the user experience compelling 
  • Practice a highly efficient, iterative design process with light documentation to support your vision 
  • Focus on visual deliverables using wireframes, workflow diagrams, interactive mockups, and visual styling 
  • Enjoy daily interaction, brainstorming, and collaboration with people who are as passionate about the end-user experience as you are!
 
Qualifications: 
  • 7+ years designing user experiences, and interaction design, for rich, interactive, consumer or enterprise, web applications 
  • 2+ years experience in mobile design for native iOS, Android or mobile web
  • Work experience in start-ups, or start-up like environments 
  • Web 2.0 design experience and knowledge of current trends in design patterns 
  • Demonstrated understanding of user-centered design skills, disciplines, and principals, as well as an eye for subtle detail 
  • Ability to quickly grasp and distill highly complex user design issues into clean, understandable solutions 
  • Evidence you thrive in a fast-paced, iterative, deadline-driven environment 
  • Strong communication and organizational skills 
  • Show an online portfolio of recent UI and UX work 
  • Bachelors Degree + HCI – Human Computer Interaction degree or related experience preferred 
  

Apply Now

4. R&D

Bangalore, India
Position Overview:
 
The Lead (DevOps) will be responsible for analysing, debugging and fixing software issues in our web based product.  As a Lead in the DevOps team, you are a problem solver and passionate about debugging and identifying and fixing issues reported by clients. You are required to identify and fix issues proactively. You are also required to contribute to implementation of enhancements to the product, unit testing, debugging and maintenance of the production environment.
 
Responsibilities:
  • Analyse and implement fixes for software issues.
  • Identify and fix issues proactively
  • Leverage the expertise of the Support/CSS/Engineering/PM teams to fully understand the issue and implement the correct fix.
  • Work to accurately evaluate risk and estimate development tasks
  • Strive to continually improve technical and developmental skills
  •  Work with distributed teams and fix production issues
  • Work within Replicon’s software development expectations, processes and quality initiatives 
Qualifications:
  • Bachelor of Computer Science, Computer Engineering, or related field
  • 8+ years of software development experience (C#)
  • Exposure to web development (ASP.NET/MVC)
  • Exposure to client side technologies (Javascript, AJAX, DHTML and HTML)
  • Experience working with AWS environment
  • Familiar with agile techniques (like Scrum, test driven development, continuous integration )
Competency Requirements:
  • .NET Development experience
  • Good troubleshooting skills
  • Able to understand unfamiliar code quickly and analyse how it works
  • Passionate about  providing excellent service to our customers
  • Be a problem solver; given any problem, will come back with solutions, or at least alternatives
 

Apply Now

Calgary, Canada
Position Overview
 
Replicon Cloud Platform is a true multi-tenant platform built on open stack technologies and hosted on AWS EC2 around the globe supporting a large customer base. We are expanding our Cloud solution based on market needs and are looking for a Full Stack Engineer to play a major role in our engineering teams.
 
As a Full Stack Developer, you will be responsible for the end to end phases of the software development lifecycle including technical research, requirements analysis, high level and technical design,  improving user experience, shaping the face of our new products, building internal tools, implementation of enhancements to the product, unit testing, debugging, and maintenance. 
 
Replicon’s development team is enthusiastic and results driven. The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want. 
 
Responsibilities:
  • Identify issues and implement solutions to complex problems in large scale backend infrastructure and mobile platforms
  • Analyze & solve difficult problems across the stack
  • Work closely with operations and infrastructure to build high scale backend services
Requirements:
  • 5+ years of previous work experience or BS or MS in Computer Science or related field
  • Proficiency in either Node.js, Python, Ruby, PHP/Hack, C# or Java
  • Experience working with Javascript frameworks (e.g. Ember.js, AngularJS, React, Knockout, etc.) to build feature-rich responsive web UIs
  • Experience in Continuous Integration and Delivery tools like Vagrant/Docker/Packer/Terraform etc.
  • Experience with mobile development is an advantage
  • Understanding of relational databases and SQL
Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems

Apply Now

Bangalore, India
Position Overview
 
Replicon Cloud Platform is a true multi-tenant platform built on open stack technologies and hosted on AWS EC2 around the globe supporting a large customer base. We are expanding our Cloud solution based on market needs and are looking for a Full Stack Engineer to play a major role in our engineering teams.
 
As a Full Stack Developer, you will be responsible for the end to end phases of the software development lifecycle including technical research, requirements analysis, high level and technical design,  improving user experience, shaping the face of our new products, building internal tools, implementation of enhancements to the product, unit testing, debugging, and maintenance. 
 
Replicon’s development team is enthusiastic and results driven. The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want. 
 
Responsibilities:
  • Identify issues and implement solutions to complex problems in large scale backend infrastructure and mobile platforms
  • Analyze & solve difficult problems across the stack
  • Work closely with operations and infrastructure to build high scale backend services
Requirements:
  • 5+ years of previous work experience or BS or MS in Computer Science or related field
  • Proficiency in either Node.js, Python, Ruby, PHP/Hack, C# or Java
  • Experience working with Javascript frameworks (e.g. Ember.js, AngularJS, React, Knockout, etc.) to build feature-rich responsive web UIs
  • Experience in Continuous Integration and Delivery tools like Vagrant/Docker/Packer/Terraform etc.
  • Experience with mobile development is an advantage
  • Understanding of relational databases and SQL
Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems

Apply Now

Bangalore, India
Position Overview:
As a Senior Database Administrator, you will be responsible for maintaining and optimizing PostgreSQL production databases.You will proactively identify potential issues with PostgreSQL databases and fix those issues before they impact customers. You are expected to make recommendation about databases settings, configuration and upgrades. 
 
Responsibilities:
Responsible for the smooth operation and performance of PostgreSQL databases in production.
Identifying and fixing databases issues proactively.
Responsible for auditing indices, auto vacuum, vacuum analysis. Automate index cleanup and auto vacuum/vacuum analysis activities.
Create dashboard and define metrics to measure database performance trend
Maintain PostgreSQL database to latest version.
Identify slow running queries and work with engineering team to fix those queries. 
Must be available during off hours to handle database issues in production.
 
Qualifications:
Worked as a PostgreSQL DBA for 6-8 years in a production environment
Experience in analyzing current database performance and making projections for future database growth
Experience with tools such as New Relic to identify performance issue desirable
Experience with AWS RDS is highly desirable
Good troubleshooting skills.
Passionate about  providing excellent service to our customers
Be a problem solver; given any problem, will come back with solutions, or alternatives

Apply Now

Bangalore, India
Position Overview:
 
Replicon, a world leader in developing cloud time tracking and project management solutions
using SaaS, has an excellent opportunity for an enthusiastic advocate for quality with diverse
hands-on testing experience of cloud-based software. Reporting to the Director of Quality
Assurance, the successful candidate will be responsible for overseeing testing activities and
achieving quality assurance operational objectives.
An ideal candidate would be customer-centric with a strong desire to comprehend all levels of
complexity of Replicon products and to bring customer’s satisfaction with delivering quality
product features.
The successful candidate must be a high-energy lead who is able to mentor effectively, yet to
practically demonstrate various hands-on testing approaches when required to achieve results
and/or demonstrate role model behavior. You would possess significant interpersonal skills to
influence, engage and motivate the Quality Engineering Team in following established quality
practices. Integrating continuous improvements in QA process would be one of the targets.
We are looking for a test leader who is passionate about testing and likes figuring out what the
problem is and finding a way to fix it. The successful candidate would bring a lot of positive
energy to the QA team and be a superior team player who is ready to jump in and provide root
cause analysis.
In this role, you would support new initiatives and bring them to practices within the team. You
come with excellent communication and interpersonal skills that would allow you to work with
various cross-functional teams geographically dispersed. We are looking for a person open to
challenges and able to generate new ideas, a person who is willing to admit mistakes and learn
from them.
In QA Manager role, you would provide technical leadership, expertise and mentorship in the
use of appropriate test tools and methodologies and champion test activities at all levels.
 
 
 Responsibilities:
 
? Coordinate and administrate all Products test activities.
? Oversee day to day delivery of testing operations of Quality Engineering Team.
? Monitor and control test process quality and test results.
? Report, analyze and compile test results, including defects and statistics.
? Conduct historical analyses of test results.
? Execute allocated project tasks as per schedule while ensuring Replicon application’s
functional stability.
? Compile and distribute release reports; statistics and analysis.
? Escalate outstanding or critical issues.
? Prime meetings with other stakeholders such as Engineering, SaaS Operations, Product
Management.
? Identify and highlight problem areas and gaps derived from information gathered.
? Review the technical design and technical specs to evaluate the testing scope and be
able to review the test plans.
? Review project deliverables (test cases, scripts, test documentation) for quality and
completeness.
? Assure timely completion of testing for projects as well as comprehensive bug tracking
and reporting.
? Work independently to discover and define special test cases and be able to execute the
tests along with providing accurate analysis of the test results.
? Develop testing campaigns that address areas such as database impacts, software
scenarios, network simulation testing, regression testing, negative testing, error or bug
retests, etc.
? Define requirements and coordinate setup of the technical test environment and test
data management.
? Guide, coach and motivate the test team on following testing processes, tools and
methodologies.
? Mentor and train new employees and junior team members.
? Participate in the development and implementation of structured testing concepts,
methodologies.
 
Qualifications:
 
? Strong Leadership experience - 3+ years of leadership experience (in Engineering,
DevOps, QA or Support).
? 10+ years of software development and software quality assurance experience (can be
combined) where CD, CI and TDD are strong
? Good understanding and experience with various software related industry standards
(SaaS Web and Mobile platforms), Git, AWS Cloud services, Real Time Data Pipelines,
Sumo Logic
? Experience working with test management systems, data and collecting metrics.
? BS/MS Degree in Engineering – Computer Science preferred.
? Good understanding of Application server configuration and scalability.
? Working knowledge of .NET and modern front-end frameworks.
? Practical experience working with automation and performance testing tools.
? Strong troubleshooting skills
? Ability to localize issues back to the code or environment.

Apply Now

Calgary, Canada
Position Overview:
 
The Senior Software Engineer (DevOps) will be responsible for analysing, debugging and fixing software issues in our web based product.  As a SSE in the DevOps team, you are a problem solver and passionate about debugging and identifying and fixing issues reported by clients. You are required to identify and fix issues proactively. You are also required to contribute to implementation of enhancements to the product, unit testing, debugging and maintenance of the production environment.
 
Responsibilities:
  • Analyse and implement fixes for software issues.
  • Identify and fix issues proactively
  • Leverage the expertise of the Support/CSS/Engineering/PM teams to fully understand the issue and implement the correct fix.
  • Work to accurately evaluate risk and estimate development tasks
  • Strive to continually improve technical and developmental skills
  •  Work with distributed teams and fix production issues
  • Work within Replicon’s software development expectations, processes and quality initiatives 
Qualifications:
  • Bachelor of Computer Science, Computer Engineering, or related field
  • 8+ years of software development experience (C#)
  • Exposure to web development (ASP.NET/MVC)
  • Exposure to client side technologies (Javascript, AJAX, DHTML and HTML)
  • Experience working with AWS environment
  • Familiar with agile techniques (like Scrum, test driven development, continuous integration )
Competency Requirements:
  • .NET Development experience
  • Good troubleshooting skills
  • Able to understand unfamiliar code quickly and analyse how it works
  • Passionate about  providing excellent service to our customers
  • Be a problem solver; given any problem, will come back with solutions, or at least alternatives
 

Apply Now

Calgary, Canada
Position Overview

We’re looking for Senior Test Automation Architect who has a passion for testing and breaking code on all application levels. This role requires strong knowledge of continuous integration and continuous delivery principles. The candidate will help the team build comprehensive test automation suites for pipelines running ember.js and .NET applications. 

Responsibilities:
  • Be a thought-leader on delivery of a sold test automaton platform
  • Enhance existing test coverage
  • Support and mentor the test automation team by providing technical guidance, engineering best practices and code reviews. 
  • Be a pioneer in developing test strategies for various platforms, including Python scripting library.
  • Perform all levels of automated testing: unit, integration, regression (unit testing in ember.js (or other frontend frameworks), express/fortune.js (or other web frameworks)
  • Develop performance and security automated tests on the code level
  • Enhance existing automated test coverage.
Qualifications:
  • Hands on experience in designing, architecting of software test frameworks
  • Proficiency in Java, Node.js, Python, and C#
  • Experience working with JavaScript frameworks (e.g. Ember.js, AngularJS, React, Knockout, etc.) 
  • Experience in Continuous Integration and Delivery tools like Vagrant, Docker, Packer, Terraform etc. 
  • 5+ years of software development and software quality assurance experience (can be combined) where CD, CI and TDD are strong
  • 3+ years of leadership experience (in Engineering, DevOps, QA)
  • Good understanding and experience with various software related industry standards (SaaS Web and Mobile platforms), Git, AWS Cloud services, Real Time Data Pipelines, Sumo Logic
  • Good understanding of Application server configuration and scalability
  • Working knowledge of .NET and modern front-end frameworks
  • Practical experience working with automation and performance testing tools
  • Ability to localize issues back to the code or environment
  • BS/MS Degree in Engineering – Computer Science preferred

Apply Now

Calgary, Canada
Position Overview 

As a Software Architect, you will report directly to the Chief Architect and you will be accountable for providing technical leadership to the R&D team as well as working with Product Management to help realize new application capabilities.

The ideal candidate is someone who has been a Software Architect for a SaaS application, thrives in a fast-paced environment managing multiple releases, and is motivated by delivering quality software that solves customers’ problems.

Responsibilities: 
  • Drive the technical design of all changes to SaaS, ensuring compliance with engineering, deployment, availability, reliability, scalability, performance, governance and monitoring best practices.
  • Support and mentor the engineering teams by providing technical guidance, engineering best practices and code reviews.
  • Provide perpetual ownership of the technical design of features in an application area from inception to obsolescence.
  • Implement architectural and infrastructure code changes to the SaaS Platform
  • Suggest technical improvements for continuous evolution of SaaS products 
  • Be a thought-leader on delivery of quality software within our organization

Qualifications: 
  • Bachelor’s degree in Computer Science, Computer Engineering or related field
  • 5+ years of experience in enterprise software development, including 2+ in a architect or similar role
  • Expert knowledge of an object-oriented programming language
  • Hands on experience in designing, architecting of software components/layers/frameworks 
  • Excellent communication and presentation skills
  • Excellent understanding of SDLC processes
  • Experience in technical mentoring and code quality checks
  • Strong appetite for knowledge sharing and learning with the drive to make a difference
  • Strong team player, leadership qualities, interpersonal, writing, speaking, listening, analytical and trouble-shooting skills
  • Experience with commercially available software is highly preferred
  • Experience with SaaS software is a plus

Apply Now

Calgary, Canada
Position Overview:
 
We are looking for energetic, talented computer science or software engineering students who thrive on high expectations.  Our mission is simple – we want to see you exceed your goals and be recognized for hard work.  We’re proud of our pay-for-performance, no-politics, rapidly growing environment that helps our team succeed and prosper.
 
As an Intern on our Web Services team, you will gain exposure to the basics of building cloud-based software in a dynamic, continuous deployment environment.  You will work within our core web services engineering team on one or more projects that contribute both to our product and your learning goals. You may get involved in developing automated tests, exploring ways to break our code, learning all the nuances it takes to produce high-quality software that our users love and meets the high standards they have come to expect from Replicon.  You could also get involved in working throughout the stack, building new features and functionality and shaping the face of our web solutions, directly contributing to the next release of Replicon.
 
Replicon’s web services team is fast-paced, fun and results driven. The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want.
 
We have:
  • A top-notch enterprise application hosting clients across the globe
  • Agile methodology, weekly sprints, TDD approach all the time, continuous integration and delivery on all software modules
  • Some hard problems for you to help us solve
  • An open mind for new ideas and methodologies when you can prove you're a top performer
You have:
  • Exceptional coding abilities and intuition about algorithms, systems, data and software craftsmanship
  • Problem solving nature of taking on difficult challenges and finding creative solutions
  • A need to find answers – you will dig until you find one and won’t get flustered in the process
  • Proactive mindset 
Internship Requirements:
  • Expected graduation on or before June 2018

Apply Now

Bangalore, India
Position Overview
The iOS Developer, will be responsible for many phases of the software development lifecycle including technical research, requirements analysis, high level and technical design, implementation of enhancements to the product, unit testing, debugging, and maintenance. We have many projects for which we need hardworking and skilled individuals.
 
Replicon’s development team is enthusiastic and results driven.  The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want.  
 
Responsibilities:
  • Working within the engineering team, specifically on the software design and development of iOS based mobile/tablet applications
  • Design, implement, and tune enhancements that work within the time-tracking / project management environment
  • Work within Replicon’s software development expectations, processes, and quality initiatives
  • Work to accurately evaluate risk and estimate software development tasks
  • Strive to continually improve technical and developmental skills.
Qualifications:
  • Bachelor of Computer Science, Computer Engineering, or related field
  • Must have hands on experience on iOS app development for phone and tablet devices (iPhone & iPad)
  • 3+ years of experience with mobile app development on iOS
  • Following technology competencies are required
  • C & Objective C, iPhone SDK, JSON
  • Apple provided SQLite
  • Tools – Xcode (Simulator, Interface builder, Instruments)
  • Exposure to MVC & Client/Server architecture
  • Core Location
  • Camera & Keychain API
  • CoreData
  • Designing For Multiple Form Factors
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems.

Apply Now

Bangalore, India
Position Overview
As a Lead, you will be responsible for many phases of the software development lifecycle including technical research, requirements analysis, high level and technical design, implementation of enhancements to the product, unit testing, debugging, and maintenance. We have many projects for which we need hardworking and skilled individuals.
Replicon’s development team is enthusiastic and results driven.  The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want.  Being able to write long resumes does not impress us; being able to write good software impresses us (it’s a lot harder).
 
Responsibilities:
  • Working within the Engineering team, specifically on the software design and development of iOS based mobile/tablet applications
  • Design, estimate and participate in development of the required code that fulfills the required product functionality
  • Adhere to the best engineering practices and tools
  • Work within Replicon’s software development expectations, processes, and quality initiatives
  • Work to accurately evaluate risk and estimate software development tasks
  • Architecting and developing the iOS application that interacts with Replicon Cloud based platform
  • Conduct research to assess new technological developments in the industry and suggest adaptions of such developments
  • Responsible for helping out with technical direction and leadership, performance optimization
  • Accountable for estimations & implementation of features in a timely, deadline driven manner while ensuring quality of the deliverables
  • Help in creation & implementation of best practices and optimal design patterns, and solutions for critical problems for the product.
  • Train, mentor, and guide junior developers
  • Collaborate with product management, design and QA teams to ensure technical success of the product.
  • Understand, be aware and stick to the requisite timelines, In case the timelines can’t be met, escalate in a timely manner
  • Strive to continually improve technical and developmental skills
 
Qualifications:
  • Bachelor of Computer Science, Computer Engineering, or related field
  • Must have hands on experience on iOS app development for phone and tablet devices (iPhone & iPad)
  • 8+ years of software development experience (Java technologies)
  • 4+ years of experience with mobile app development on iOS (most of it must be native iOS programming)
    • Must have contributed significantly for applications currently active in Appstore
    • Having a hands on experience in Test Driven Development is desired
  • Having experience of leading a team of professional iOS developers is a plus
  • Good exposure and understanding of fundamentals of Object Oriented Design and Development
  • Experience in Agile Development practices
  • Following technology competencies are required
§   C & Objective C, iPhone SDK, Jason
§   Good working knowledge in Swift
§   Apple provided SQLite
§   Tools – Xcode (Simulator, Interface builder, Instruments)
§   Exposure to MVC & Client/Server architecture
§   Core Location
§   Camera & Keychain API
§   CoreData
§   Designing For Multiple Form Factors
 
Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems
  • You write software in your spare time because it’s fun
 

Apply Now

5. Customer Support & Services

Bangalore, India
 
Position Overview 
 
As an Configurations Specialist, you will be responsible for handling the end-to-end configuration of Replicon’s product suite for new customer accounts. You will work closely with Replicon’s Customer Success Team by getting the complete business requirements from them, and configure the software to meet the customers’ business needs. The ideal candidates have a strong background in configuring business software applications, can handle multiple configurations at one time, and enjoy working in a collaborative team environment.
 
Replicon’s implementation services team is enthusiastic and result-oriented. The team consists of people with a positive attitude, who believe in getting things done.
 
Responsibilities:
 
  • Understanding the Business Requirements documents and project plans created and approved by the client and the Customer Success Team and configure Replicon’s solution to meet the customer needs.
  • Work with the Professional Services team to incorporate, test and deploy integration and/or customization requirements from the client.
  • Manage multiple configurations of small, medium and large size customers within the time allotted for each project
  • Manage all configuration communications externally and internally
  • Maintain a current and thorough understanding of Replicon’s product functionality
 
Qualifications: 
 
  • Bachelor’s Degree or equivalent work experience in the software industry 
  • 3+ years of implementations/configurations experience with any business software, HR/Payroll applications, SAP, PeopleSoft, etc.
  • Strong written and verbal business communication skills 
  • Working knowledge of web-based / Cloud-based (SaaS) applications would be considered an asset
  • Customer management experience would be considered an asset
 
Must be willing to work in North American business timings
 
 

Apply Now

London, United Kingdom

Position Overview

 

The Customer Success Manager is ultimately responsible for ensuring success of our customers and is a constant connection between all of Replicon and the customer.  The Customer Success Manager acts as the ambassador for Replicon to the customer, and the advocate for the customer across Replicon. Members of the CSM team bring Replicon innovations and capabilities to their portfolio of customers and match these to the customers’ business goals, driving greater business value and executive alignment between Replicon and the Customer.

 

The Customer Success Manager is responsible for overall customer wellbeing by monitoring customer health, proactively addressing any issues, and acting as an escalation point as needed. The expected end result is increased customer satisfaction, retention and continuous growth of the Replicon footprint. We are looking for experts in the enterprise software space, with payroll, HR, and/or finance familiarity being a plus. This is a huge opportunity to become part of an expanding team and help shape the vision and mission of customer success function within Replicon.

 

Key Responsibilities:

 

  • Acts as the primary Replicon business interface for the customer- advocates for customer needs and successfully represents the company, its products, and its business

  • Develops an intimate understanding of the “why” for each customer in their portfolio: why they have chosen the specific Replicon products, what results they are expecting, and their level of actual success in achieving those results.

  • Designs and executing customer success plans to ensure 100% referencability and maximize upsell potential

  • Manages the customer relationship with high levels of trust and satisfaction, particularly at the executive sponsor level

  • Proactively outlines customer critical success factors, metrics for success, potential issues, and provide recommendations for each customer their portfolio.

  • Observes patterns, via the CSM application, in customer usage, power user behavior, subscription consumption, onboarding results, and customer/user behavior prior to renewal.

  • Monitors and facilitates the customer’s adoption of our solution features and functionality while providing Replicon with an understanding of their overall business needs as they relate to our products

  • Successfully manages the customer through the renewal process in alignment with the Renewals team.

  • Identifies and facilitates upsell and cross-sell opportunities for the Sales organization with and for each customer.

 

Qualifications:

  • BA/BS degree (or equivalent; MBA or advanced degree preferred)
  • 5+ years experience managing accounts during the delivery and uptake of SaaS applications

  • Minimum 5 years relevant work experience in account management, enterprise sales, or other related field

  • Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels (preferably with recent direct hands-on executive experience)

  • Capability as credible and effective C-level advisor/coach, especially around change management (cultural, technical and business)

  • payroll, time management, and/or HR experience is a plus

  • Ability to travel 25%

Apply Now

New York, NY

Position Overview

 

The Customer Success Manager is ultimately responsible for ensuring success of our customers and is a constant connection between all of Replicon and the customer.  The Customer Success Manager acts as the ambassador for Replicon to the customer, and the advocate for the customer across Replicon. Members of the CSM team bring Replicon innovations and capabilities to their portfolio of customers and match these to the customers’ business goals, driving greater business value and executive alignment between Replicon and the Customer.

 

The Customer Success Manager is responsible for overall customer wellbeing by monitoring customer health, proactively addressing any issues, and acting as an escalation point as needed. The expected end result is increased customer satisfaction, retention and continuous growth of the Replicon footprint. We are looking for experts in the enterprise software space, with payroll, HR, and/or finance familiarity being a plus. This is a huge opportunity to become part of an expanding team and help shape the vision and mission of customer success function within Replicon.

 

Key Responsibilities:

  • Acts as the primary Replicon business interface for the customer- advocates for customer needs and successfully represents the company, its products, and its business

  • Develops an intimate understanding of the “why” for each customer in their portfolio: why they have chosen the specific Replicon products, what results they are expecting, and their level of actual success in achieving those results.

  • Designs and executing customer success plans to ensure 100% referencability and maximize upsell potential

  • Manages the customer relationship with high levels of trust and satisfaction, particularly at the executive sponsor level

  • Proactively outlines customer critical success factors, metrics for success, potential issues, and provide recommendations for each customer their portfolio.

  • Observes patterns, via the CSM application, in customer usage, power user behavior, subscription consumption, onboarding results, and customer/user behavior prior to renewal.

  • Monitors and facilitates the customer’s adoption of our solution features and functionality while providing Replicon with an understanding of their overall business needs as they relate to our products

  • Successfully manages the customer through the renewal process in alignment with the Renewals team.

  • Identifies and facilitates upsell and cross-sell opportunities for the Sales organization with and for each customer.

 

Qualifications:

  • BA/BS degree (or equivalent; MBA or advanced degree preferred)
  • 5+ years experience managing accounts during the delivery and uptake of SaaS applications

  • Minimum 5 years relevant work experience in account management, enterprise sales, or other related field

  • Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels (preferably with recent direct hands-on executive experience)

  • Capability as credible and effective C-level advisor/coach, especially around change management (cultural, technical and business)

  • payroll, time management, and/or HR experience is a plus

  • Ability to travel 25%

Apply Now

Bangalore, India
Position Overview
 
As a Implementation Consultant, you will be responsible for ensuring that Replicon’s customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and high return on investment. Leveraging your technical and consultative skills, you will achieve these goals by understanding the customer’s overall business objectives and provide recommendations on how to get the most out of Replicon’s solutions within their business environment. Successful candidates thrive on creating value for clients, have exceptional client servicing skills, and are comfortable working in a fast-paced environment with multiple/competing priorities.
 
Responsibilities:
 
  • Engage and individually manage a large volume portfolio of key customer accounts
  • Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen Replicon solution
  • Oversee the successful implementation/configuration of Replicon’s product suite for each customer account by working with an Implementation Specialist
  • Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
  • Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action
  • Work collaboratively with various internal team/individuals for the best interest of the customer (technical support, engineering, sales, etc.)
 
Qualifications:
 
  • Bachelor’s Degree or equivalent work experience in the software industry
  • 6-10 years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications 
  • Extensive technical account management & customer engagement experience
  • Must have had hands on working knowledge of Implementation experience with business applications (e.g. SAP, Oracle, PeopleSoft)
  • Excellent written & verbal communication skills
  • Experience working with senior executive level personnel in customer accounts
 
Must be willing to work in North American business timings




 

Apply Now

Bangalore, India
Position Overview: 

The Product Support Associate will be part of the Customer Support and Services team which uses, top-of-the-line CRM tools like Sales force and other applications like Go-To-Assist / Go-To-Meeting for remote desktop sharing. The application support specialist in Replicon is not only a Support professional, but also a researcher, a tester and a consultant to both customers and product management. In this role you will be working with customers from all over the world including countries like Nigeria, South Africa and Antarctica resolving Level 1 customer issues, escalating critical issues to Tier 2 team, reaching solutions that are mutually beneficial to customers and Replicon.

Key Responsibilities:
 
  • Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up connections and email
  • Applying technology in multiple ways to configure the product and helping the customer implement Replicons products
  • Solid understanding of products limits and suggesting ways of improving the product.

Qualifications:
 
  • Any Bachelor's Degree
  • At least 3 years of experience in software application support and/or infrastructure support
  • Should have good knowledge in Trouble shooting preferably IT application support.
  • Excellent written and oral communication skills
  • Demonstrated superior customer service skills
  • Ability to adapt to new technology and work on the same.

Apply Now

Bangalore, India
Position Overview:

As a Senior Software Engineer - PS/Customization, you will be responsible for fulfilling customer requirements by customizing our product to their needs. The activities you would be part of include technical research, requirements analysis, high level and technical design, implementation of customizations to the product, unit testing, debugging, and maintenance. We have many projects for which we need hardworking and skilled individuals.

Replicon’s professional services team is enthusiastic and highly customer focused. The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want. Being able to write long resumes does not impress us; being able to write good software impresses us (it’s a lot harder).

Responsibilities:
 
  • Working within the Professional Services team, specifically on the customization of commercial web-based software products and integration with third party ERP/CRM applications.
  • Design, implement, and tune changes to the product that work within the time-tracking / project management environment.
  • Be understanding and sensitive to customer requirements so as to be able to offer alternative solutions
  • Keep in pace with the product releases.
  • Work within Replicon’s software development expectations, processes, and quality initiatives.
  • Work to accurately evaluate risk and estimate software development tasks
  • Strive to continually improve technical and developmental skills.

Qualifications:
  • Bachelor of Computer Science, Computer Engineering, or related field.
  • 4+ years of software development experience (C++, C#)
  • Experience with Web Services, JSON and SQL.
  • 4+ years of experience with web development (ASP.NET)
  • Experience working with AJAX and DHTML.
  • (Preferable) Experience with PostgreSQL.

 

Apply Now

Bangalore, India
Position Overviews
As a Solutions Consultant, you will be responsible for understanding the scope of what Replicon needs to deliver to the client. This role involves the following:
  1. Understanding requirements of customer (new sale or existing)
  2. Liaising with internal teams to understand the scope of work
  3. Ensure that the solutions being provided to customers are optimal and in-line with Replicon’s capabilities
  4. Create the Statement of Work (SOW)
Replicon’s Services team is enthusiastic and results driven. Being able to write long resumes does not impress us; being able to provide quality solutions does (it’s a lot harder).
 
Key Responsibilities:
  • Create the Statement of work
  • Review requirements documentation and ask relevant questions to get a deeper understanding of business problem for coming up with the solution
  • Meet internal SLA’s to deliver the Statement of work in time.
  • Come up with feasible and best solutions to customer’s problems using the current infrastructure of our product
  • Be able to interact with technical as well as business representatives from customers to understand their requirements
  • Develop a strong understanding of the capabilities of our product and our services which are meant for developers to build solutions which interact with our product
  • Co-ordinate with several teams to gather inputs for solution
  • Provide Estimates on the effort involved in building the solution
 
Qualifications:
  • Bachelor of Computer Science, Computer Engineering, or related field
  • Excellent communication skills both verbal and written is a must
  • 4+ years of experience in working with clients to gather requirements for medium to large projects.
  • Experience in working on projects involving integrating multiple systems is a plus
  • Experience in SaaS model is a plus
  • Must be willing to work during North American hours
  • 2+ years of software development experience (C#, ASP .NET) will be an added advantage
 
 
Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it

Apply Now

8. Human Resource

Bangalore, India
Position Overview:
 
Replicon is looking for a self-motivated and talented Communications and Soft Skills trainer to join our global training team in our Bangalore office. The role will be responsible for providing learning support to Replicon employees on communication, professional and soft skills.
 
We are looking for high-energy individuals with excellent interpersonal and facilitation skills, who can design innovative learning solutions for classroom, one-on-one sessions and online learning modes. The ideal candidate is someone who has prior experience working with customer facing teams and coaching and training them on their communications and soft skills and enjoys working with inspired teammates in a dynamic work environment.
 
Key Accountabilities: 
  • Ownership of Communication & Soft Skills learning for employees, especially customer facing teams
  • Monitor performance and provide coaching support wherever needed 
  • Develop, coordinate and deliver world class customized learning programs employees
  • Take a lead in creating Communication & Soft Skills learning and coaching strategies for the organization
  • Work closely with internal teams to identify learning needs and create and provide learning support based on the identified needs.
  • Coordinate with in-house Instructional Designer to develop innovative learning programs to be delivered across different platforms - instructor-led, web-based, manuals, job aides, certification programs, and eLearning solutions. 
  • Keep the learning modules current by updating/revising it on an ongoing basis based on the updates from various internal departments
  • Support the Global Training Head in developing an efficient knowledge management framework for soft skills
  • Design with and implement innovative solutions to address learning needs around communications and soft skills.
 
Qualifications:
 
  • Graduate in any discipline (Or 3-4 years diploma)
  • Minimum 3 years of experience as a Soft Skills and Communications Trainer in a corporate environment
  • Good knowledge of various learning practices
  • Experience in coaching people on communication and soft skills
  • Excellent verbal and written communication skills in English
  • Excellent presentation and facilitation skills
  • Excellent interpersonal skills
  • A hands-on approach towards learning & development
  • Proficient in MS Office tools
  • Experience working with remote teams
  • Experience in delivering training through webinars
  • Experience in content development
 
 
 

Apply Now

Bangalore, India
Position Overview:
 
Replicon Corporate Sales Trainer would be responsible for the knowledge and skills of Replicon sales team members. An integral part of the Replicon Learning & Development team, the trainer will need to establish and maintain effective working relationships with key stakeholders and consult with them in order to develop and maintain an effective and up to date sales learning curriculum. The trainer will need to ensure the sales teams have the latest information and skills that they need for success. The trainer will need to maximize Replicon sales team’s effectiveness by determining and solving training needs by planning, conducting and implement a comprehensive training program for the sales staff - both new and existing.
 
 
Key Responsibilities: 
  • Get new sales representatives for success by training them on Replicon products, internal sales processes; develop individual coaching plans, provide resources and assistance, schedule meetings and learning sessions with senior representatives and other department representatives.
  • Proactively ensure that the Sales learning material is kept up to date and has the latest information
  • Develop learning programs that is customized to the organization's goals, values and mission statement.
  • Determines learning needs by sitting with sales team; observing sales calls; studying sales results reports; conferring with sales managers.
  • Conduct learning sessions based on the training needs identified
  • Provide active and ongoing support to the existing sales team through personalized coaching activities
  • Improves learning effectiveness by developing new approaches and techniques and constantly engages with sales managers for active feedback
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
 
Qualifications
  • Bachelor’s degree or equivalent
  • Minimum 6 years of work experience, out of which past 2 years spent as in a sales trainer/coach role. 
  • Prior Sales trainer experience is a must have.
  • Excellent verbal and written English communications
  • Excellent Facilitation Skills, Performance Management, Motivating Others, Coaching & Feedback skills
  • Very good knowledge of MS Office
  • Prior sales experience desirable.
  • Proven ability to develop and effectively manage relationships with key stakeholders and manage their expectations
  • Research and reading skills: should be interested in researching and reading for various subjects; should know how to research on the internet and/or books, libraries etc. for various topics
This role requires the employee to be willing to work in the North-American shift. 

Apply Now

Bangalore, India
Position Overview
 
As the Manager of Talent Acquisition, you will take full ownership of the Bangalore recruitment operations and deliver the results to support the business needs. You will define targets and give guidance to the recruitment team members to ensure they are meeting Replicon’s standards. The ideal candidate is someone who is really good at execution and has the ability to be strategic, thrives in a fast-paced environment managing multiple priorities, and is motivated by hiring quality candidates at the right cost.
 
Key Responsibilities:
 
  • Collaborate with Hiring Managers on staffing plans/budgets, then develop and execute recruitment plans accordingly
  • Build and maintain a high-performance recruitment team with the right core values, set the right expectations and manage them by objectives in order to deliver recruitment results
  • Understand and improve our internal recruitment processes to make them more effective and efficient, while upholding quality measures, volume in pipelines, and closure attainment – along with providing a great recruitment experience to candidates
  • Have a good grasp of the details to constantly evaluate operations, results, and investment and take appropriate actions to improve ROI 
  • Get involved in the interview process by verifying candidates' culture fit in the organization
  • Understand the local market conditions, as well as best practices and trends in recruitment
  • Develop and communicate a strong employment brand
 
Qualifications:
  • Degree in HR, Business or related discipline; MBA preferred
  • 10+ years of experience in recruitment, including 3+ years in a corporate recruitment leadership role
  • Must have prior experience working on a variety of technical and non-technical requirements, preferably for a high tech/SaaS environment
  • Must possess strong written and verbal communication
  • Hands on approach towards recruitment.
  • Naturally focused on building candidate pipelines to bring in the top quality performers
  • Previous experience working for a US based company is a plus
  • Willing to be flexible with his/her working hours to overlap with Hiring Managers in the night shift and in North America

Apply Now

9. IT

Bangalore, India
Position Overview: 
 
Replicon is searching for an IT Administrator to provide Help Desk support to our internal users located at North America and India offices. Reporting to the IT Manager, the successful candidate will be responsible for maintaining the reliability and performance of our internal IT – network, desktops, servers, software troubleshooting, etc. The ideal candidates will be self-motivated, dependable and career-oriented individuals who are able to work with minimal supervision.
 
Core Accountabilities:
  • Adhere and aid in the development of global IT standards.
  • Assist in the planning, design, documentation, and implementation of various systems including desktop PC’s, servers, network equipment, and software applications.
  • Lead the local IT administrative team and resolve challenges the team encounters.
  • Monitoring and maintenance of the current Cisco VoIP phone environment.
  • Monitors, plans, and coordinates the distribution of client/server software.
  • Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.
  • Provide technical support to internal users.
  • Assist in the organization and inventory of all hardware and software resources.
  • Maintains excellent communication with Management on tasks and projects.
  • Creates and maintains good technical documentation.
  • Provides emergency on-call support on a rotating schedule.
  • Ensure smooth functioning of all internal IT infrastructures.
  • Co-ordinate & follow-up with Service Providers in case of any external Service failures for early issue closure.
 
Qualifications:
  • 5 years of experience with Windows 2003 / 2008 Server platforms with an emphasis on Active Directory Infrastructure.
  • Strong knowledge of LAN / WAN configurations to include experience with Cisco routers, switches, and SAN storage including HP Left hand SAN.
  • Graduate of any science/computer science degree program.
  • Strong knowledge of Virtualization technologies (VMware) required.
  • Experience setting up and managing database systems such as MS SQL & PostgreSQL Server.
  • Experience in supporting telephone systems such as PRI & VoIP.
  • Advanced hardware and software troubleshooting skills.
  • Knowledge of Linux, Open Source technologies and Mac OS X Platforms is an asset.
 
Competency Requirements:
  • Must have good organizational skills with a willingness to learn and work within a global IT organization.
  • Quality customer service skills, a strong work ethic, and a team player with the ability to lead and mentor the local team.
  • Excellent problem solver; be given any problem and will come back with solutions or alternatives.
  • Perfectionist; you are not satisfied until the problem is fixed and everybody is happy. 
  • Works well under pressure and has the ability to consistently meet deadlines.
  • Having MCITP/VMware VCP Certification is an added advantage.
  • Work Timings: Willingness to work in 24/7 shift roster.

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Bangalore, India
Position Overview:
 
Replicon is searching for Salesforce IS Administrator to provide solutions and approaches to new business requests. The required person must have technical aptitude and business analysis skills along with demonstrated project & support experience.
 
Key Accountabilities:
  • As Salesforce Administrator & Developer will be responsible for implementing, customizing and developing solutions on the Salesforce.com platform in support of the business needs.
  • Evaluate new Salesforce releases and developing plans for their implementation.
  • Participate in full application life cycle from technical design to development, testing and deployment.
  • Apply knowledge of the Force.com platform and identifying the need for custom solutions.
  • Developing SFDC Visual Force pages, classes & triggers, and integrations with 3rd party systems.
  • Analyzing and optimizing Salesforce related workflows, platform design and setup.
  • Staying current with Salesforce development best practices and its adoption
 
Specific Objectives and Responsibilities:
  • Create seamless interface for integration between Salesforce, Intacct (financial application), data management and analytical reporting outside of Salesforce along with others.
  • Provide resolution to issues, and be responsible for escalation procedures.
  • Prepare time and cost estimates for completing assigned projects.
  • Analyze custom work flow of the CRM and help with improvements.
  • Handle SF release management and release packages
  • Implement changes that come through the change management process. Understand the impact and be able to guide process definitions accordingly.
  • Advise on new solutions for enterprise business applications integration and functionality activation
  • Consult with users to analyze and understand user needs, objectives, desired features, and input and output requirements.
 
Desired Skills and Competencies:
  • Salesforce admin certification with 3-5 years of experience in a sales or support environment, with an emphasis on implementation, system support, maintenance and enhancement.
  • Expertise in Data Integration and Data Management methods and tools.
  • Ability to successfully communicate with technical and business executive’s knowledge of sales, and support processes, in-depth knowledge of CRM strategy and systems.
  • Ability to interact with business users and translate business needs into technology solutions.
  • Strong analytical skills and business acumen.
  • The ideal candidate will be experienced Salesforce/CRM administrator and developer

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Perks

Replicon provides an exciting work atmosphere and plenty of perks, including:

Opportunities for career advancement between teams and locations
Competitive salary
Great performance bonus
Employee shuttle service
Free snacks and beverages everyday

Hot catered lunches
Holiday parties, family picnics and team outings
401K plan / RRSP matching
Gym access / Discounted local gym membership
Medical & dental insurance