Careers at Replicon

Our mission is simple, we want to see you exceed your goals and be recognized for hard work. We’re proud of our pay-for-performance, no-politics, rapidly growing environment that helps our team succeed and prosper.

*Replicon participates in US Government E-Verify for employment authorization verifications for positions in our US office.

1. Sales

Bangalore, India
Position Overview:
 
Replicon is searching for self-motivated individuals to join our successful team as a Customer Success Manager (CSM) in our Bangalore office. This opportunity will use your skills as a product expert and a strategic relationship builder to grow and maintain current Replicon Customers. We want our CSMs to use their own exceptional strategic relationship building ability combined with our innovative product strategy to build on a long term career opportunity within our company. We are looking for driven individuals who exude confidence, with a proven track record of building and maintaining strategic accounts and relationships and have worked in a similar role previously.
 
The role requires the employee to work in the North-American shift timings.
 
Responsibilities:
  • Master Replicon’s innovative system for managing customer growth and building strategic relationships  
  • Effectively manage all of your customer relationships while building strategic growth plans and working with other supporting teams in Replicon
  • Stay current with your product knowledge of Replicon’s software solutions 
 
Qualifications: 
  •  Bachelor’s degree in Marketing, Business or related discipline 
  • 3+ years of inside sales experience with demonstrated achievement of quota /revenue goals 
  • Experience managing strategic customer relationships, preferably to the North American audience
  • Proven experience working with computers and/or software applications 
  • Strong written and verbal communication skills 
  • Must be willing to work in North America shift timing
 
 

Apply Now

Bangalore, India
Position Overview:
 
Replicon is looking for an Enterprise Business development Representative to be the front line to the Field Sales team by actively prospecting, cold calling into defined segments, updating CRM (Salesforce), and providing value leads/opportunities to the direct sales team. The Enterprise Representative will work with a defined process and be expected to nurture accounts through various stages. 
 
Key Responsibilities:
  • Identify new opportunities for the sales team through targeted outbound cold calling and prospecting
  • Work in partnership with experienced Territory Account Executives to build and maintain a large pipeline of qualified sales opportunities to support revenue targets and quota
  • Communicate with prospects that show an interest in our products and services
  • Know, understand, and present value proposition clearly and succinctly
  • Educate prospects on how our products and services can fulfill their current and future needs
  • Identify and map new prospect business issues to our products and services
  • Report on the success of marketing campaigns and provide the "what worked and what did not work" feedback
  • Communicate new product and service opportunities gathered through prospect/field activity to appropriate company staff
  • Be a team player; share your knowledge and successes
 
Requirements:
  • University Degree or College Diploma or equivalent
  • Possess 1-5 years of proven success in the software industry using inbound and outbound prospecting as your primary success tools in an Enterprise B2B sales environment
  • History of over-achieving quota
  • Strong written and verbal communications skills
  • Your most important asset is your ability to be personable but persuasive and to communicate convincingly over the phone
  • Skilled at overcoming objections
  • Proven successful history of being able to "get" to the right people
  • Enjoy the challenge of developing new business
  • Solution and ROI selling experience; strength in using solutions selling tactics
  • Salesforce.com experience is an asset
  • RESULTS ORIENTED! Self-motivated, self-driven, possess a desire to excel & a strong desire to win!
  • Open to work in North American shifts
 

 

Apply Now

Bangalore, India
Position Overview
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions which leverage our Time Intelligence platform. Our goal is to build an organization of smart, ambitious account executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort. 
 
We are looking for an experienced Sales leader to join its team in Bangalore as Manager of Account Executive Team for the Global SMB market segment. In this role you will lead the team of Account Executives, playing a key role in the growth and development of the sales reps as the team grows.
 
Key Responsibilities:
  • Lead the Account Executive team to ensure the team is exceeding targets and business goals as set
  • Ensure team achieves daily/weekly sales metrics and monthly revenue targets
  • Work closely with the Replicon Marketing team on messaging and other key areas of importance to the growth of the Sales organization
  • Recruit the best and brightest individual contributors
  • Train and coach on an ongoing basis
  • Drive best practices and sales process
  • Oversee the execution of the sales plan in the assigned region in order to meet/exceed sales goals
  • Accurately tracking and forecast revenue
  • Work closely with other functions supporting Sales
  • Own Sales team revenue/quota on a quarterly/annual basis.
 
Qualifications: 
  • University Degree or College Diploma or equivalent, Post-Graduate Degree preferred (i.e. MBA)
  • Ideal candidates will have a proven track record working in a high growth, dynamic company, building out a tremendously successful organization
  • Strong people manager with hands on experience in a sales manager role, preferably with an inside sales team 
  • Overall experience of 10+ yrs. with 5 to 8 yrs. as a team manager
  • Should have at least 7 years in IT sales; software or professional services sales functions
  • Experience working in the software, software-as-a-service (SaaS), cloud software or similar industry will be a value add
  • Experience managing an off-shore Sales process from end-to-end. 
  • Excellent Communication skills

Apply Now

Bangalore, India
Position Overview
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions which leverage Time Intelligence platform. Our goal is to build an organization of smart, ambitious Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort. 
 
We are currently looking for high-energy, self-motivated individuals to join our successful Sales team as Account Executives in our Bangalore office. This opportunity lets you employ your skills as a product sales expert and turn this expertise into new business for Replicon. With our clients being worldwide most of your communication will be through telephone and computer technology. We want our sales representatives to use their exceptional sales ability combined with our innovative way of selling software to build on a long-term career opportunity within Replicon. We are looking for driven individuals who exude confidence, with a proven sales track record and have worked in a similar role previously handling end to end Sales.
 
 
Responsibilities:
  • Effectively manage all your leads while managing a sales pipeline to achieve targets on a monthly and quarterly basis
  • Identifying new sales opportunities, pitching products and/or services and maintaining fruitful relationships with prospects who are in the early stages of evaluation.
  • Become an expert on the competitive landscape.
  • Effectively demonstrate Replicon’s software solutions to address the customer requirements and provide business value.
  

Qualifications:
  • Bachelor’s degree in Marketing, Business or related discipline 
  • 4+ years of end-to-end inside sales experience with demonstrated achievement of quota /revenue goals preferably to the North American audience
  • Strong communication skills - communicate, present, assert and speak to all the different stakeholders involved. Must be able to cold call prospects with confidence.
  • Strong research and strategic analysis skills. 
  • Strong software solutions & product demonstration experience is required
  • Strong client facing communication and relationship building skills
 

Apply Now

San Francisco Bay Area, CA
Position Overview
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions and Time Intelligence platform which leverage Time as a strategic asset within an organization.  This includes Time Management and Professional Services Automation solutions. Our goal is to build an organization of smart, ambitious Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort. 
 
We are currently looking for high-energy, driven hunters with knowledge of technology and a solid business-to-business background. Our Territory model will leverage 3 sources of opportunity – inbound leads, outbound demand creation and existing customers.  It is the role of the Territory Account Executive to develop a regional territory plan to exceed the assigned quota.  Experience with this type of territory model is a must.  If this is you, the Territory Account Executive role at Replicon could be the right fit for you. You will be selling our entire portfolio of products across industry verticals to leverage Replicon strengths and opportunities in your defined market. 
 
Key Responsibilities:
  • Develop strategic relationships within the enterprise segment (> 1,000-employee sized companies); this role requires the Account Executive to take a holistic view of their territory to secure new business from self-generated opportunities, inbound leads and customers
  • Develop a territory plan which clearly outlines resources needed to fuel the success of the territory model.
  • Forecast and record all sales activity in salesforce.com, while creating satisfied customers.
  • Manage sales cycles and leverage a value-based selling approach for your C-level executive audience.
Qualifications:
  • 8-10 years of quota carrying software or technology sales with a new business focus.
  • Experience managing the sales cycle from business champion to the CIO, CEO and CFO levels
  • Experience selling into large and enterprise size companies
  • Track record of over-achieving quota (top 10-20% of the company) in past positions
  • Strong and demonstrated written, verbal and presentation skills
  • Experience managing and closing complex sales-cycles
  • Previous Sales Methodology training, SaaS experience, and strong customer references preferred
  • Strong computer skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel
  • Degree preferred

Apply Now

Bangalore, India
Position Overview:
 
Replicon offers a fast-paced, innovative environment where you will be empowered to sell our solutions which leverage Time as a Strategic Asset within an organization. Our goal is to build an organization of smart, ambitious Territory Sales Managers, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Replicon, integrity and reliability are as important as talent and effort.
 
We are currently looking for high-energy, self-motivated individuals to join our successful Sales team as Territory Sales Managers in our Bangalore office. This opportunity lets you employ your skills as a product sales expert and turn this expertise into new business for Replicon. With our clients being worldwide most of your communication will be through telephone and computer technology. We want our sales representatives to use their exceptional sales ability combined with our innovative way of selling software to build on a long-term career opportunity within Replicon. We are looking for driven individuals who exude confidence, with a proven sale track record and have worked in a similar role previously handling end to end Sales.
 
 
Key Responsibilities:
  • Effectively manage all your opportunities while managing a sales pipeline to achieve targets on a monthly and quarterly basis.
  • Identifying new sales opportunities, pitching products/services to clients and effectively work with them to bring in additional revenue.
  • Ability to research and become an expert on Replicon's products and the competitive landscape.
  • Effectively demonstrate Replicon’s software solutions to address the customer requirements and provide business value.
 
Qualifications:
  • Bachelor’s degree in Marketing, Business or related discipline
  • 8+ years of inside sales experience with demonstrated achievement of quota /revenue goals preferably to the North American audience
  • Strong communication skills - communicate, present, assert and speak to all the different stakeholders involved
  • Outbound skills - Must be able call prospects with confidence
  • Strong research and strategic analysis skills
  • Strong software solutions & product demonstration experience is required

Apply Now

2. Marketing

San Francisco Bay Area, CA
Position Overview

Replicon is looking for an entrepreneurial, self-motivated and energetic Director of Product Marketing.  In this role, you will be responsible for significantly driving purchase and usage of your products, helping us expand our Time Intelligence Platform and change the way software is experienced. The ideal candidate is someone who has a proven track record in product marketing to own a product line and drive double-digit revenue growth for your products; has a strong foundation in Small, Mid and Large markets and ability to think analytically as well as outside of the box; and work well across Marketing, Sales, Product Management, Customer Support and Customer Success teams. This position is based out of our Redwood Shores Executive Office and plays a significant role in achieving our aggressive growth plan.

 
Key Responsibilities:
  • Fully own the revenue of your products
  • Develop clear and compelling product messaging, positioning, and content for different audiences and target segments
  • Driving acquisitions of new customers (sign-up and adoption) as well as retention of existing customers
  • Fully understand the products and the different use cases/different needs
  • Enable sales: drive the creations of sales collateral (pricing, PPT, etc.)
  • Be the expert on your buyers, how they buy and their buying criteria; glean deep customer insights that lead to better offering for your products; be the expert on your competition and how to crush them
  • Partner with Sales, Marketing, Product Management, Support and Implementation to remove all hurdles for prospects/customers, creating innovative plans to overcome customer barriers to drive more purchase/usage, constantly learn and rapidly iterate marketing plans to continuously grow revenue
  • Develop innovative, customer-driven strategic and tactical marketing programs that will lead to more customer purchase and maximize revenue
  • Improve the customer experience, retention, monetization and achieve business/brand marketing KPI's
  • Leverage root cause analysis, analytics and financial forecasts to monitor how your product is performing and drive for great growth outcomes
 
Key Qualifications:
  • 5+ years of software product marketing experience and 2+ years of revenue ownership
  • Bachelor degree in business or marketing, MBA would be a major plus
  • Passionate, entrepreneurial, self-motivated and customer focused
  • Analytical and strategic thinking
  • Ability to work well across functional teams in a fast-paced environment

Apply Now

San Francisco Bay Area, CA
Position Overview
 
Replicon is looking for a marketing writer who is well-versed in promoting software or other technical products, to help us expand our Time Intelligent platform and change the way software is experienced. We do that by making things hassle-free and incredibly easy to use, from our free trials and award-winning interfaces to smooth implementations and unparalleled customer support. We are looking for a writer skilled in working closely with executive management in helping to define high-level messaging goals and then turning those goals into clear and concise content in an appropriate voice to promote our products and services. 
 
Key Responsibilities:
 
You’ll support Replicon’s marketing activity by writing and/or editing: 
  • Lead-generation including email campaigns, pay-per-lead, and pay-per-click 
  • Collateral including datasheets, white papers, and case studies
  • Product briefs 
  • Blog posts for the Replicon site 
  • Social media updates 
  • Press releases
  • Articles 
  • Website content 
  • And more...
 
Key Qualifications:
  • Must be an exceptionally persuasive marketing writer with experience in all of the above marketing activities 
  • 3+ years of experience writing business-to-business marketing content, ideally in technical industries
  • At least five examples of your work, available online
  • Working knowledge of Google Docs 
  • Knowledge of Search Engine Marketing
  • Knowledge of Search Engine Optimization principles and requirements 
  • Understanding of basic Web architecture and technologies

Apply Now

Bangalore, India
Position Overview
 
Replicon, the Time Intelligence company, is seeking a Marketing Technology Specialist who will be responsible for timely and flawless execution of marketing automation projects. The person will be primarily required to manage the marketing automation platform, create and manage a variety ,of marketing program assets (including but not limited to forms, landing pages, surveys), and execute such programs using HubSpot. This position will report into Senior Manager of Marketing Technology.
 
Responsibilities
  • Take operational ownership of marketing automation platform (HubSpot)
  • Create and configure marketing assets in HubSpot (target lists, segmentations, email templates, landing pages, workflows, forms)
  • Execute marketing automation projects
  • Monitor data synchronization between different Sales and Marketing platforms
  • Provide assistance to the team on additional marketing projects
 
Qualifications
  • Around 2+ years of experience in a digital marketing role, preferably with a technology company
  • Clear understanding of modern digital marketing tactics, tools, processes, and best practices
  • Experience of working with CRM systems (preferably Salesforce.com)
  • Good knowledge of any of the following campaign management tools – Marketo, Pardot, Eloqua, Silverpop, HubSpot
  • Understanding of HTML, CSS and web-applications in general
  • High level of organization and communication skills, creativity, and ‘hands-on’ approach
  • Ability to work in a dynamic, deadline-driven environment
  • Proficiency MS Excel spreadsheet, data management and reporting skills
  • Ability to quickly learn new tools, and adapt to new processes
  • Additional experience and/or knowledge in SEO and marketing content development will be preferable 

 

Apply Now

4. R&D

Bangalore, India
Position Overview
 
Replicon Cloud Platform is a true multi-tenant platform built on open stack technologies and hosted on AWS EC2 around the globe supporting a large customer base. We are expanding our Cloud solution based on market needs and are looking for a Full Stack Engineer to play a major role in our engineering teams.
 
As a Full Stack Developer, you will be responsible for the end to end phases of the software development lifecycle including technical research, requirements analysis, high level and technical design, improving user experience, shaping the face of our new products, building internal tools, implementation of enhancements to the product, unit testing, debugging, and maintenance. 
 
Replicon’s development team is enthusiastic and results driven. The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want.    
 
Responsibilities:
  • Identify issues and implement solutions to complex problems in large scale backend infrastructure and mobile platforms
  • Analyze & solve difficult problems across the stack
  • Work closely with operations and infrastructure to build high scale backend services
Requirements:
  • 5+ years of software development experience
  • Experience designing, implementing and using web services in a Microservice Architecture
  • Experience and a good understanding of Node.JS
  • Experience in working with any JavaScript frameworks (React, Ember, Knockout, etc.)
  • Familiar with relational & non-relational databases such as Postgres, Oracle, SQL Server, MySQL, Dynamo
  • Familiar with CI (Continuous Integration) and CD (Continuous Delivery)
  • Nice to have - Experience with AWS  
  • Nice to have - Experience working in an agile development process
Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems
 

Apply Now

Bangalore, India
Position Overview
 
Replicon Cloud Platform is a true multi-tenant platform built on open stack technologies and hosted on AWS EC2 around the globe supporting a large customer base. We are expanding our Cloud solution based on market needs and are looking for a Full Stack Engineer to play a major role in our engineering teams.
 
As a Full Stack Developer, you will be responsible for the end to end phases of the software development lifecycle including technical research, requirements analysis, high level and technical design, improving user experience, shaping the face of our new products, building internal tools, implementation of enhancements to the product, unit testing, debugging, and maintenance. 
 
Replicon’s development team is enthusiastic and results driven. The more you prove your ability to deliver real solutions to problems with a positive attitude, the more flexibility and freedom you will have to write software the way you want.    
 
Responsibilities:
  • Identify issues and implement solutions to complex problems in large scale backend infrastructure and mobile platforms
  • Analyze & solve difficult problems across the stack
  • Work closely with operations and infrastructure to build high scale backend services
Requirements:
  • 4+ years of software development experience
  • Experience designing, implementing and using web services in a Microservice Architecture
  • Experience and a good understanding of Node.JS
  • Experience in working with any JavaScript frameworks (React, Ember, Knockout, etc.)
  • Familiar with relational & non-relational databases such as Postgres, Oracle, SQL Server, MySQL, Dynamo
  • Familiar with CI (Continuous Integration) and CD (Continuous Delivery)
  • Nice to have - Experience with AWS  
  • Nice to have - Experience working in an agile development process
Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple, you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least alternatives
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems
 

Apply Now

Calgary, Canada
Position Overview
 
Replicon is looking for software developers who are passionate about coding and technology to work on our Time Intelligence platform.  Our SaaS application is used globally by thousands of customers and millions of users.  We want to build out our team with more engineers who are also passionate about building great applications and care about giving our customers a great user experience.  
 
What you need to bring:
  • Coding skills across the entire stack – UI, Services and Data
  • Familiarity with IaaS (AWS, Azure, GCP)
  • A technology toolbelt that includes leading edge languages and tools with knowledge on when and why to use them
  • You adopt industry best practices in all of your projects - TDD, CI/CD, Infrastructure as Code, linting
  • You are pragmatic enough to deliver an MVP, but aspirational enough to think about how it will work with millions of users
  • You take ownership and pride in everything you do and you will stand by what you deliver
  • Readiness to hit the ground running – you may not know how to solve everything right off the bat, but you will put in the time and effort to understand so that you can
How we work:
  • An agile development environment delivering functionality to production every day
  • Team lunches, team events, flexible work environment
  • A relentless desire to continuously improve

Apply Now

Calgary, Canada
Position Overview
 
Replicon's Site Reliability Engineering (SRE) team has a focus on automating the smooth operation of Replicon's Cloud Platform. We strive to accomplish projects such as fully automating a continuous delivery process, building highly resilient infrastructure components, and introducing & practicing Chaos Engineering.
 
Senior Security Engineers are dedicated every day to making the Replicon Cloud Platform a digital "Fort Knox", in an automated, agile, fast-paced, continuous delivery world.  They are able to identify areas where system security can be improved, prioritize those improvements, identify and remove bottlenecks to better security, and drive our security implementation forward.  Senior Security Engineers evangelize the DevSecOps mindset in Replicon; the entire engineering organization is responsible for making a secure system, and Senior Security Engineers are responsible for enabling and empowering those teams.  They are expected to constantly be learning and applying industry best-practices in system and product security.
 
Responsibilities include:
  • Proactively find and remediate security risks in the entire organization, from the internal IT systems to the customer-facing web applications
  • Take a leadership role to enact change; don't accept the way things are done today, we can always do better
  • Design, deploy, monitor and action the findings of automated systems for security enhancement in a globally distributed enterprise web application
  • Collaborate with the operations compliance team to meet and exceed the strictest compliance requirements for cloud system security
  • Enable the product and infrastructure engineering teams to build our world-class cloud platform, while protecting internal and customer data
Qualifications:
  • Understands the principles of network, IT system, and web application security
  • Deep understanding of networking & web technologies (TCP/IP, firewalls, HTTP, DNS, TLS/SSL, web services)
  • Extensive experience with a Cloud-based infrastructure; strong preference for AWS
  • Experience working with DevOps automation tools (eg. Docker, Terraform)
  • Polyglot software development capabilities, for building and integrating new security systems, and for understanding working systems in a microservice architecture
  • Working knowledge of applied cryptographic systems; TLS, encryption-at-rest, key management
  • Familiar with Enterprise-level security protocols and methods such as web application firewalls, SSO & SAML, multi-factor authentication, federated identity
  • Working experience with automated security tooling, such as vulnerability scanning, intrusion detection and prevention

Apply Now

Calgary, Canada
Position Overview
 
Replicon is looking for an experienced web applications software engineer who is passionate about coding and technology to work on our Time Intelligence platform.  We are building workforce management solutions for global enterprise customers and growing rapidly.  The entire multi-tenant SaaS solution is built using modern AWS cloud tech stack utilizing open source technologies. 
 
About you:
 
You are passionate about technology and coding best practices. Self initiating, takes pride in ownership, naturally collaborative personality, shares knowledge, likes to learn new technologies, keeps up with technology trends and has worked on recent projects utilizing a modern tech stack. This is a crucial senior team member role that requires full ownership of taking solutions from requirements analysis to production deployment. 
 
What else you need to bring:
  • Expertise in full stack web applications development 
  • Expert coding skills across the entire stack – UI, Services and Data
  • Recent experience of working with cloud providers (AWS, Azure or Google)
  • Expertise in JavaScript, Node.js and your favorite modern UI development framework (we use React)
  • Highly skilled in developing beautiful looking, rich interactive web user interfaces (modern CSS skills)
  • Quick learner - we understand you will not know everything but should have demonstrated competency to learn and grow
Extra credit:
  • A portfolio of your accomplishments outside of work (Git repo, open source contributions, technical blog, presentations, etc.)
  • Experience with Mobile Apps, UI development
How we work:
  • An agile development environment delivering functionality to production every week
  • Collaborative team involving development, test automation and DevOps
  • Continuous learning culture with Lunch & Learns and peer collaboration/mentoring

Apply Now

Calgary, Canada
Position Overview
 
DevOps Engineers are responsible for creating and improving the tools and processes that power the building, validation, deployment, and monitoring of Replicon's globally distributed multi-tenant SaaS systems.  DevOps are spreading and evangelizing the DevOps culture throughout Replicon.
 
Working at Replicon is an opportunity to take on the unique challenges of a successful, large scale SaaS business application that existed before "web applications" as we know them today even existed.  We have unusual challenges in such as extreme data consistency & reliability (nobody puts up with being paid incorrectly), large scale, complex legacy systems, enterprise-scale customizability, all combined with a friendly non-technical user experience.  It's a "never-stop-learning" environment, where you'll be working with a strong technical team.
 
Responsibilities include:
  • Remove impediments in the technical development processes to support high-frequency, low lead-time software deployments
  • Isolate risk of deployment or software failures to minimize scope and impact of production incidents
  • Collaborate effectively with multiple product teams with unique internal processes and technologies
  • Identifies where development and operational practices are outside industry norms; doesn't accept "we've always done it this way", works to do it better
  • Effectively implements automation to augment or replace manual processes; prefers adopting rather than building software where appropriate
  • Participates in the on-call rotation to efficiently triage critical production incidents, reduce incident severity, and document incident in detail for product team follow-up
Qualifications:
  • Deep understanding of web technologies (HTTP, DNS, TLS/SSL, web services, load balancing)
  • Experience with AWS (have used S3, EC2, RDS); would accept experience with Azure and/or Google Cloud
  • Experience with automation tools (eg. Docker, Terraform, Jenkins, CodePipeline)
  • Familiar with agile processes/scrum and TDD
  • Built or have supported CI and CD processes
  • Experience with post mortems/failure analysis - identifying the root cause & contributing factors of incidents
  • Experience with a SaaS, globally-distributed multi-tenant system would be a preference
  • Experience with a micro-services architecture, or the transition towards one
 

Apply Now

Calgary, Canada
Position Overview
 
Replicon's Site Reliability Engineering (SRE) team has a focus on automating the smooth operation of Replicon's Cloud Platform. We strive to accomplish projects such as fully automating a continuous delivery process, building highly resilient infrastructure components, and introducing & practicing Chaos Engineering.
 
Junior SRE team members are software developers who love automating work, rather than doing tedious work themselves. They're deeply interested in the infrastructure upon which a complex system runs, rather than just building software features. They are expected to learn quickly, bring new ideas and concepts into the team, and always look for a solution rather than focusing on a problem. They are heavily supported by our amazing senior team members.
 
What responsibilities does the SRE team have?
  • Implement new infrastructure systems to provide new operational and business capabilities supporting our platform and product
  • Remove impediments in the engineering processes to support high frequency, low risk software deployments
  • Promotes an environment of continuous improvement throughout the engineering organization
  • Ensures that production and pre-production systems are strongly secured
  • Optimizes the costs of running our cloud platform on AWS
  • Participates in the on-call rotation to triage critical production incidents, reduce incident severity, and document incident in detail for product team follow-up
What does your day-to-day work in this role look like?
 
Work in a small scrum team of about six colleagues to:
  • Understand high-level requirements for new systems and capabilities
  • Break down work into manageable tasks, using a combination of technical design documentation and Jira for task tracking
  • Implement new systems, which is primarily a mix of node.js coding, Terraform infrastructure-as-code, bash or PowerShell scripting, and occasionally some C#
  • Give and receive code reviews, working with colleagues to ensure the highest quality work is accomplished
In addition to this routine work, you'll often have to:
  • Participate in retrospectives and post-incident reviews to figure out how the team, department, and organization can improve
  • Provide support, incident resolution, and code reviews for other teams
  • Perform on-call drills and training exercises to sharpen skills in incident management and resolution
What qualifications should you have?
  • You are eager to learn new technologies and systems, and can grasp new concepts very quickly
  • You are able to mentally leap between different technology platforms and environments smoothly
  • You have worked hands-on performing software development on a web application; preference to experience with node.js or C# platforms
  • You are familiar with systems design and architecture in a large-scale web application (multi-tier, microservices, load balancing)
  • You have knowledge or experience working with cloud platforms (preference: AWS)
  • You're always uncomfortable when working in a project without a version control system in-place (preference: git)
  • You've worked with database systems (preference: PostgreSQL)

Apply Now

Calgary, Canada
Position Overview
 
Site Reliability Developers/Engineers (SREs) are responsible for creating and improving the tools and processes that power the building, validation, deployment, and monitoring of Replicon's globally distributed multi-tenant SaaS systems.  SREs are spreading and evangelizing the DevOps culture throughout Replicon.
 
Working at Replicon is an opportunity to take on the unique challenges of a successful, large scale SaaS business application that existed before "web applications" as we know them today even existed.  We have unusual challenges in such as extreme data consistency & reliability (nobody puts up with being paid incorrectly), large scale, complex legacy systems, enterprise-scale customizability, all combined with a friendly non-technical user experience.  It's a "never-stop-learning" environment, where you'll be working with a strong technical team.
 
Responsibilities include:
  • Remove impediments in the technical development processes to support high-frequency, low lead-time software deployments
  • Isolate risk of deployment or software failures to minimize scope and impact of production incidents
  • Collaborate effectively with multiple product teams with unique internal processes and technologies
  • Identifies where development and operational practices are outside industry norms; doesn't accept "we've always done it this way", works to do it better
  • Effectively implements automation to augment or replace manual processes; prefers adopting rather than building software where appropriate
  • Participates in the on-call rotation to efficiently triage critical production incidents, reduce incident severity, and document incident in detail for product team follow-up
Qualifications:
  • Deep understanding of web technologies (HTTP, DNS, TLS/SSL, web services, load balancing)
  • Experience with AWS (have used S3, EC2, RDS); would accept experience with Azure and/or Google Cloud
  • Experience with automation tools (eg. Docker, Terraform, Jenkins, CodePipeline)
  • Familiar with agile processes/scrum and TDD
  • Built or have supported CI and CD processes
  • Experience with post mortems/failure analysis - identifying the root cause & contributing factors of incidents
  • Experience with a SaaS, globally-distributed multi-tenant system would be a preference
  • Experience with a micro-services architecture, or the transition towards one
 

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5. Customer Support & Services

Bangalore, India
Position Overview
 
As a Implementation Consultant, you will be responsible for ensuring that Replicon’s customers achieve success with their chosen solution, which is defined by effective implementation, high user adoption, and high return on investment. Leveraging your technical and consultative skills, you will achieve these goals by understanding the customer’s overall business objectives and provide recommendations on how to get the most out of Replicon’s solutions within their business environment. Successful candidates thrive on creating value for clients, have exceptional client servicing skills, and are comfortable working in a fast-paced environment with multiple/competing priorities.
 
Responsibilities:
 
  • Engage and individually manage a large volume portfolio of key customer accounts
  • Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen Replicon solution
  • Oversee the successful implementation/configuration of Replicon’s product suite for each customer account by working with an Implementation Specialist
  • Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
  • Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action
  • Work collaboratively with various internal team/individuals for the best interest of the customer (technical support, engineering, sales, etc.)
 
Qualifications:
 
  • Bachelor’s Degree or equivalent work experience in the software industry
  • 6-10 years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications 
  • Extensive technical account management & customer engagement experience
  • Must have had hands on working knowledge of Implementation experience with business applications (e.g. SAP, Oracle, PeopleSoft)
  • Excellent written & verbal communication skills
  • Experience working with senior executive level personnel in customer accounts
 
Must be willing to work in North American business timings




 

Apply Now

Bangalore, India
Position Overview: 

The Product Support Associate will be part of the Customer Support and Services team which uses, top-of-the-line CRM tools like Sales force and other applications like Go-To-Assist / Go-To-Meeting for remote desktop sharing. The application support specialist in Replicon is not only a Support
professional, but also a researcher, a tester and a consultant to both customers and product management. In this role you will be working with customers from all over the world including countries like Nigeria, South Africa and Antarctica resolving Level 1 customer issues, escalating critical issues to Tier 2 team, reaching solutions that are mutually beneficial to customers and Replicon.

Key Responsibilities:
  • Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up connections and email
  • Applying technology in multiple ways to configure the product and helping the customer implement Replicons products
  • Solid understanding of products limits and suggesting ways of improving the product.

Qualifications:
  • Any Bachelor's Degree
  • At least 3 years of experience in software application support and/or infrastructure support
  • Should have good knowledge in Trouble shooting preferably IT application support.
  • Excellent written and oral communication skills
  • Demonstrated superior customer service skills
  • Ability to adapt to new technology and work on the same.

Apply Now

Bangalore, India
QUALITY ASSURANCE ENGINEER
 
The successful Quality Assurance Engineer candidate will have solid experience with testing web applications. You will be responsible for quality advocacy,
planning, implementation, testing and validation, quality reporting and metrics.
 
Requirements
 
·         Minimum 5 + years of Solid QA experience in testing Web Application
·         Solid knowledge of SDLC, Defect Life cycle and CI/CD
·         Proven work experience in testing web services using SoapUI or similar tools
·         Hands on experience on HTTP proxy tools like Firebug, Fiddler or similar
·         Hands on experience in web application log analysis for error detections
·         Hands on experience in test case management tools like ALM
·         Strong knowledge of software QA methodologies, tools and processes
·         Experience in writing clear, concise and comprehensive test plans and test cases
·         Hands-on experience with functional testing
·         Hands-on experience with automated testing using selenium WebDriver with language either Java or JS
·         Solid knowledge of SQL
·         Experience working in an Agile/Scrum development process
·         Good communication skills
·         Ability to learn quickly
·         Experience with performance (like using JMeter) and/or security testing (like using Zap ) is a plus
·         Experience testing in SaaS environment is a plus
·         Holding ISTQB certifications is Plus
·         BS/MS degree in Computer Science, Engineering or a related subject
 
Responsibilities
 
·         Create detailed, comprehensive and well-structured test plans and test cases on thorough understanding of 
           requirements, specifications and technical design documents and execute the same.
·         Design, develop and execute automation scripts using Selenium Web Driver Framework
·         Identify, record, document thoroughly bugs in Jira
·         Perform preliminary debugging using tools like Firebug, Fiddler or similar and analysing application log
·         Perform thorough regression test to ensure no side effect on existing system due to bug fix or new feature
          development
·         Perform non-functional testing like performance and Security testing
·         Engage with internal teams (e.g. product managers and developers) to identify system requirements and Tech spec
·         Monitor debugging process results
·         Stay up-to-date with new testing tools and best test practices 

Apply Now

6. SaaS Operations

Bangalore, India
Position Overview:

Replicon Cloud Platform is a true multi-tenant platform built on openstack technologies and hosted on AWS around the globe supporting a large customer base. We are expanding our cloud solution based on market needs and hence we are looking for a Cloud Operations Tier 3 Engineer to play a major role in our Extended Engineering team. 
 
As a Cloud Operations Tier 3 Engineer in our team, you will be responsible for envisioning and developing solutions to automate and improve our Product deployment processes, contribute to the development and improvement of our Product stack. You will be also responsible for the end to end phases of the software development lifecycle including technical research, requirements analysis, high level technical design, improving user experience, building internal tools, implementation of enhancements to the product, unit testing, debugging, and maintenance of existing product(s). You will have to continuously adapt to the latest cloud based and open source based technologies and scale the solutions to en-cash out of any new technology developments. 
 
We are looking for driven individuals who exude confidence, with a proven technical record and have worked in a similar role previously and ready to build a long-term career opportunity within our company. The more you prove your ability to deliver real solutions to problems with a positive attitude,the more flexibility and freedom you will have to write software the way you want. Being able to write long resumes does not impress us, being able to write good software does (it’s a lot harder).
 
About Cloud Operations Tier 3 Engineer Team:

The Cloud Operations Tier 3 Engineers team is a part of the Cloud Operations organization of Replicon, developing sub-products for the customer data management, developing integrations with the third party enterprise applications for monitoring our infrastructure, constantly improving the way we build and deploy & also providing specific custom solutions to cater to the customer’s need.
 
Responsibilities:
 
  • Design, develop, implement & constantly improve our Cloud platforms
  • Work closely with different product engineering teams, CloudOps teams and envision the business
  • Workflows and requirements for automating application and infrastructure deployments on AWS
  • Identify issues and implement solutions to complex problems in large-scale backend infrastructure
  • Analyze and solve difficult problems across the stack
  • Keep pace with the product releases
  • Strive to continually improve technical and developmental skills
     
Requirements:
 
  • Bachelor of Computer Science, Computer Engineering, or related field. (Bachelors degree is not a must but the knowledge of it is)
  • Working knowledge of AWS or any other Cloud Service provider will be appreciated
  • Proficiency in .NET technologies like ASP.NET, MVC, WCF, WPF, C#, CSS, TDD, HTML, Linq, Entity Framework and any scripting language like Python or NodeJS
  • Experience with REST and SOAP Web Services andJSON
  • Understanding of relational databases
  • Experience in Continuous Integration and Delivery tools like Jenkins/AWS Code Pipeline/Vagrant/Docker/Packer/Terraform etc is desired
  • Ability and willingness to learn new technologies, master them in a quick and flawless manner is a must
 
 Competency Requirements:
  • See the inherent challenges in all things; if a task is complicated, you simplify it; if it is simple,you excel at it; if it is mundane, you automate it
  • Be a problem solver; be given any problem and will come back with solutions, or at least an approach to the solution
  • Be a perfectionist; you are not satisfied until your code is rock solid
  • Be pragmatic; you implement the best solution for the problem, not the coolest solution, and can tell the difference
  • See the big picture; we write software to solve real business problems

Apply Now

Bangalore, India
Position Overview:
 
Replicon is searching for an Information Security & Compliance Analyst, who will provide support to the Compliance group for the ongoing oversight activities in order to ensure compliance with applicable legislation, policies and procedures. This candidate will be responsible for creating the necessary framework to meet compliancy requirements, perform activities and analysis to ensure compliancy is met, and collaborate with auditing staff to ensure Replicon conforms to regulatory standards.
 
Key Responsibilities:
  • Participates in the day-to-day functions of Information Security & Compliance’s efforts with various regulatory compliance standards and policies (e.g., NIST, AICPA, ISO, FedRAMP) 
  • Assists in the development of processes in response to regulatory compliance requirements to ensure they are adequate, and appropriately documented to minimize company risks
  • Reports compliance and control exceptions and deficiencies to the Information Security & Compliance Manager
  • Participates in internal and external compliance audits, as assigned 
  • Communicates the necessary requirements for the IT systems and monitors company activities for potential changes impacting IT compliance
  • Document and analyze information security incidents
  • Facilitate the Replicon Confidential Documentation Requests for clients. (i.e., packaging documents for client submissions)
  • Support Cloud Operations Department in various pre-sales activities (RFP responses, proposal, and submissions)
  • Post-sales activities (renewal and/or annual review Information Security and & Compliance questionnaires from current clients)
  • Assist the Information Security & Compliance Manager in compliance initiatives and projects, and remain current with best practices
 
Qualifications:
  • Bachelors degree in Computer Science, Information Technology, or a related field
  • 3-8 years of IT software and hardware infrastructure technical writing experience
  • Knowledge and experience in information security or internal audit focusing on I.T. controls will be an asset
  • Strong technical background to understand complex IT and Cloud infrastructure
  • Highly desirable: demonstrated experience securing a Windows-based environment, in areas such as perimeter security, remote access, network security, access controls systems, and end- point security
  • Professional Certification (MCSE, MCITP, CCNP and CISA) will be an asset
  • Professional interpersonal skills and proficiency in oral and written communications are also required
  • Strong analytical, problem solving and organizational skills, as well as attention to detail are critical in this role
  •  Must maintain the ability to work professionally with confidential or sensitive matters
  •  The ability to work independently and in a team environment
  • Strong work ethic and professional integrity is a must for this role
  • Sense of responsibility and accountability
  • Confident in a fast-paced, deadline-driven environment
  •  Ability to handle multiple projects
  •  Willing to work North American hours

Apply Now

7. Finance

Bangalore, India
Position Overview:
 
Replicon is searching for candidates to join our successful Finance team in an “Associate – Finance” role. We are currently looking for self-motivated, highly organized and energetic individuals who have a\ proven history of following process and reaching goals.
 
As a member of this Internal Finance - Operation, you will serve as a liaison between several internal teams like sales, CSM, Implementation, SaaS & Support to ensure order booking, invoicing and order fulfillment.
 
Key Responsibilities
 
  • Adhere to the Billing Process with regards to timelines and activities needed for each sales order
  • Communicate with relevant departments / customers in a timely manner to resolve any issues that arise each day
  • Coordinate client emails, maintain follow up and pro-active communication to clients
  • Maintain data within the CRM (customer relationship management) software & Financial software
  • Complete all daily/weekly reports/task as assigned
  • Make a commitment to meet billing targets/metrics and work independently to improve the current process
 
Qualifications
  • A Graduate with good business communication skills.
  • Experience using Salesforce/Intacct would be an added advantage
  • Strong proficiency with computers (MS Excel, Word, Adobe, etc)
  • Accuracy and attention to detail
  • Ability to work with multiple departments
  • Ability to multi-task in a fast paced environment / time management skills 
 
*** Work Timings:
North American shift 7:30 pm to 4:30 am
Day Light Savings - 8.30 pm to 5.30 am

Apply Now

Bangalore, India
Position Overview:
 
As a Legal Counsel, you will be working closely with various stakeholders within the Replicon sales, product, customer support and other teams supporting the operations and business development of Replicon. The Legal function at Replicon offers the opportunity of working on challenging assignments which hold the potential for enormous learning and growth.
 
The ideal candidate should have expertise in contract drafting, review and negotiation on an end to end basis, preferably on a global scale, especially with American and European customers.
 
The candidate should be ready to work the North American Shift i.e. 4 pm to 1 am IST and should be flexible to take calls post this time frame as well based on business exigencies.
 
Key Responsibilities:
 
  • Draft, review, negotiate, execute customer contracts including RFP's, Master Service Agreements, Non-Disclosure Agreements, Statement of Works and other legal documents which are relevant to SaaS based model of business.
  • Monitoring and governance of contracts including maintaining the contracts master tracker excel sheet which will contain the non-standard clauses agreed to with each customer.
  • The successful candidate will also, from time to time, provide support in relation to more complex legal arrangements relating to other legal affairs of the company.
  • Ability to represent Replicon’s position during on-call negotiations with customers.
  • Prioritise and manage work load effectively, recognising the quick turn-around requirements
  • Work independently with minimal supervision and take responsibility
 
Qualification:
  • Law Degree from an accredited university;
  • Minimum 6 years of post-qualification experience specifically in drafting, reviewing and negotiating IT/ITES contracts, preferably SaaS contracts;
  • Experience should be gained in a multi-national company or reputed law firm with significant exposure to corporate and commercial work consistent with the responsibilities described above;
  • Ability to identify and articulate own areas of improvement both in terms of knowledge and personal competency and use other team members or external resources to fill these gaps;
  • Ability to apply legal principles and product knowledge in a commercial transaction to achieve closure;
  • Ability to interact responsibly, effectively and efficiently with all levels of stakeholders both inside and outside the organisation;
  • Experience operating in multiple technology platforms, proficiency with Microsoft Applications including Excel, Word and PowerPoint required, experience in DocuSign Reports is a plus;
  • Outstanding interpersonal skills and ability to communicate at all levels of the organization;
  • Strong process orientation and good analytical skills.
 
 
 
 

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8. Human Resource

Bangalore, India
Position Overview:

Replicon is looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.
A great administration manager has excellent communication and organizational skills. The ideal
candidate will be well-versed in departmental procedures and policies and will be able to actively
discover innovative ways to do the job more efficiently. The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly. 

Responsibilities:
  • Plan and coordinate administrative procedures and systems and devise ways to streamline processes
  • Plan, manage, control and supervise general administration: Transport, Facilities,Communication, Stationary & Office inventory, Canteen / Cafeteria,  Housekeeping, Health &Safety, Travel arrangements, Visa Processing, Security, Office set ups, etc.
  • Ensure operational adherence to policies and regulations and coaching, counseling and disciplining team members.
  • Vendor Development and Management: Managing contractors and vendors Fixing contractors rates Negotiating for price, quality and delivery Schedule SLAs of outsourced contracts and finalizing the same after discussing with the management
  • Inventory Management: Maintaining inventory and office supplies and other new material with adherence to budget Stationary Procurement Inventory printing visiting cards, letterheads, etc,
  • Office Management: Space Management Utilities Management Building / Facility Management Communication Management: Epbax, fax, phones, internet, couriers, speed posts, Repairs, Renovation and Maintenance (corrective and preventive) Schedule execution of AMCs of office equipment
  • Travel and Event Management: Ticketing Accommodation, boarding, logistics, etc
  • Check and liaison with respective authorities for proper and timely adherence on statutory compliance.
  • Identify need, evaluate options, monitor cost, analyze variance against schedule budget,negotiate, obtain final quote & invoice and get the same approved.
  • Communicate and document actions, irregularities and continuing needs.
  • Maintenance of records pertaining to day to day activities report to the Director in addition to general office administration
  • Verification of bills of bookings & following up on payments with project /clients.Coordinate activities related to foreign currency/ Visa and maintain record of company vehicles, allocation, maintenance and other related factors.
  • Follow the rules and regulation and work safety of the company.
  • Involved in price negotiation with suppliers & preparation of purchase orders including procurement of plant machineries, spares, tools etc.
  • Recruit and train personnel and allocate responsibilities and office space
  • Assess staff performance and provide coaching and guidance to ensure maximum efficiency
  • Ensure the smooth and adequate flow of information within the company to facilitate other business operations
  • Manage schedules and deadlines ,Monitor costs and expenses to assist in budget preparation
  • Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
  • Organize and supervise other office activities (recycling, renovations, event planning etc.)
Requirements :
 
  • 8-10 years proven experience as administration manager
  • In-depth understanding of office management procedures and departmental and legal policies
  •  Familiarity with financial and facilities management principles
  •  Proficient in MS Office
  •  An analytical mind with problem-solving skills
  •  Excellent organizational and multitasking abilities
  •  A team player with leadership skills
  •  Bachelors in business administration or relative field
Shift Timing
Employee needs to work in the EMEA Shift (2 PM to 11 PM)

Apply Now

See what you'll be working with

Learn more about our award-winning products.

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See who you'll be working with

Take a look at our impressive executive leadership team.

Meet the team

Perks

Replicon provides an exciting work atmosphere and plenty of perks, including:

Opportunities for career advancement between teams and locations
Competitive salary
Great performance bonus
Employee shuttle service
Free snacks and beverages everyday

Hot catered lunches
Holiday parties, family picnics and team outings
401K plan / RRSP matching
Gym access / Discounted local gym membership
Medical & dental insurance