Communicopia is a creative agency that has built a reputation for its open, collaborative relationships with clients, but when it came to billing those clients, the transparency about its project work wasn't as clear as the company would have liked. The solution? Web Timesheet, which Communicopia now uses to keep detailed records of project time that it sends to clients with each invoice. In the process, the firm has also gained a better picture of its own project margins and staff productivity. Take a look at this case study to see how the collaboration evolved.