Replicon Wins 2014 Gold Stevie® Award for Sales & Customer Service℠

Stevie® Award for Sales & Customer ServiceRedwood City, Calif., February 26, 2014 – Replicon, the leading provider of cloud-based time tracking software, was presented with a Gold Stevie® Award in the “Front-Line Customer Service Team of the Year ― Technologies Industries, Computer Software” category at the eighth annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows, including the prestigious American Business Awards℠ and International Business Awards℠.

More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36 percent over 2013.

Approximately 260 executives from around the world participated in the judging process for the 2014 awards to determine the finalists and then the Gold, Silver and Bronze Stevie Award placements.

Replicon’s winning achievement for Front-Line Customer Service Team of the Year is the result of significant investment in building a world-class global customer support team, which helps define the industry standard.

“Replicon is delighted to be recognized by the Stevie Awards for our outstanding customer service team,” said Lakshmi Raj, co-founder and co-CEO, Replicon. “Replicon is laser-focused on ensuring a superior customer experience and delivering easy-to-use time tracking software in the cloud. Our team will continue to engage with our customers to guarantee they enjoy exceptional end-to-end service.”

“Entries to the Stevie Awards for Sales & Customer Service have almost doubled over the past few years,” said Michael Gallagher, president and founder, Stevie Awards. “Not only have we seen a dramatic increase in the number of entries, but the judges have also seen a remarkable rise in the quality of the nominations submitted overall. We congratulate all of this year’s Stevie winners for their outstanding work.”

“I am grateful to our loyal customers, who have helped build Replicon into the leading global provider of cloud-based time tracking solutions,” continued Raj. “As businesses of all sizes transition to the cloud and the workforce becomes increasingly mobile, our solutions are helping customers increase profitability, reduce compliance risk, and gain visibility into productivity and performance. Our service team is there to support them every step of the way.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

Get started today.
Set up a free trial based on your business needs. Start Free Trial

Why Buying a Global Time Tracking Solution Can Benefit Large Services Organizations

Deciding between buying or building has always been a tremendous challenge and the debate still continues in boardrooms across the globe. However, the rise of remote and hybrid forms of…Read More

Global Compliance Desk – New York

New York - Paid Sick Leave Law  Under this blog, we had previously discussed in detail the New York State Paid Sick Leave law (“NYSPSL”) which went into effect on…Read More

5 Ways to Stop Resource Management Inefficiencies

Overruns and delays routinely plague projects, but new, off-the-shelf, integrated project and resource management solutions offer avenues out of traditional bottlenecks. As operation-intensive service businesses apply pandemic lessons to adapt…Read More

Using shared services? These five technologies are a must

As organizations continue to scrutinize operating costs and look for areas to drive efficiencies, shared services centers (SSCs) are a no-brainer. The concept of a multi-function SSC has been around…Read More

Employee time tracking is dead

iBeacons, Bluetooth Low Energy, Proximity sensing and the obsolescence of time tracking as we know it. Businesses have to track the time their employees work for a variety of reasons,…Read More

Reducing Absenteeism with Effective Time Management and Absence Tracking

Workplace absenteeism is a major concern for American companies. According to the US Bureau of Labor Statistics, unplanned absences cost American businesses an average of 2.8 million workdays every year,…Read More
  • Polaris
  • Time & Project Insights
  • Time & Projects Solutions
  • Replicon Products
  • Replicon Users
  • Enterprise Time Tracking
  • Cloud
  • Corporate
  • Professional Services Management
  • Shared Services Management
  • Time and Attendance Management
  • Customer Feature
  • Time Intelligence
  • Industry News
  • Global Compliance Updates
  • Others