Redwood City, Calif., February 26, 2014 – Replicon, the leading provider of cloud-based time tracking software, was presented with a Gold Stevie® Award in the “Front-Line Customer Service Team of the Year ― Technologies Industries, Computer Software” category at the eighth annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world’s leading business awards shows, including the prestigious American Business Awards℠ and International Business Awards℠.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36 percent over 2013.
Approximately 260 executives from around the world participated in the judging process for the 2014 awards to determine the finalists and then the Gold, Silver and Bronze Stevie Award placements.
Replicon’s winning achievement for Front-Line Customer Service Team of the Year is the result of significant investment in building a world-class global customer support team, which helps define the industry standard.
“Replicon is delighted to be recognized by the Stevie Awards for our outstanding customer service team,” said Lakshmi Raj, co-founder and co-CEO, Replicon. “Replicon is laser-focused on ensuring a superior customer experience and delivering easy-to-use time tracking software in the cloud. Our team will continue to engage with our customers to guarantee they enjoy exceptional end-to-end service.”
“Entries to the Stevie Awards for Sales & Customer Service have almost doubled over the past few years,” said Michael Gallagher, president and founder, Stevie Awards. “Not only have we seen a dramatic increase in the number of entries, but the judges have also seen a remarkable rise in the quality of the nominations submitted overall. We congratulate all of this year’s Stevie winners for their outstanding work.”
“I am grateful to our loyal customers, who have helped build Replicon into the leading global provider of cloud-based time tracking solutions,” continued Raj. “As businesses of all sizes transition to the cloud and the workforce becomes increasingly mobile, our solutions are helping customers increase profitability, reduce compliance risk, and gain visibility into productivity and performance. Our service team is there to support them every step of the way.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.