Heartbleed Update: SaaS Customers Required to Change Passwords

Replicon Customers Are Not Affected By The Heartbleed Bug

About two weeks ago, independent research teams identified a vulnerability in OpenSSL― the technology that powers encryption across much of the Internet. The news of this vulnerability, popularly referred to as the “Heartbleed bug,” has spread rapidly from tech blogs to the mainstream media.

Akamai, our Content Delivery Network provider, assured us last week that Replicon was not affected by this vulnerability. We learned today, however, that an independent security researcher contacted Akamai this past weekend about defects in the software they used to protect their SSL keys. A bug, in fact, was present, and neither the data nor the keys were fully protected.

Since Replicon uses Akamai services for edge caching and application acceleration for our Cloud platform, this may have exposed Replicon user names and passwords from August 2012 through April 4, 2014. Consequently, we are in the process of updating our certificates within the next 24 hours to eliminate any exposure to the Heartbleed bug.

For customers using SAML (for Single Sign-On), exposure to the bug would be dependent on their organization’s use of affected versions of OpenSSL and their SAML provider.

Replicon will be forcing a password change at the application level once the certificates are updated. At that time, end users will see a prompt to change their password on the log in page.

Read more details from Akamai here: https://blogs.akamai.com/2014/04/heartbleed-update-v3.html

The integrity and safety of our customers’ data is paramount. We are reacting quickly to address and resolve the issue. Customers with queries can contact our Technical Support Team at 1-877-662-2519 (North America) and +800 6622 5192 (Outside North America).

Avatar
ABOUT THE AUTHOR
Replicon
Replicon provides award-winning products that make it easy to manage your workforce. With complete solution sets for client billing, project costing, and time and attendance management, Replicon enables the capture, administration, and optimization of your most underutilized and important asset: time.
Get started today.
Set up a free trial based on your business needs. Start Free Trial

Webinar Recap: Uncover Huge Profits with Accurate Project Time Tracking

As remote employees become part and parcel of the new normal, most leaders are beginning to realize that they need a better way to manage their projects, people, time and…Read More

Replicon Announces Time Intelligence Platform for Cloud-based Solutions from SAP for the Professional Services Industry

Replicon Time Tracking for Service Organizations Delivers a Single Source of Truth for Time. Redwood City, CA – October 22nd, 2020  – Replicon announced today that its Time Tracking for…Read More

Global Compliance Desk – Maine, United States

New Earned Employee Leave in Maine Governor Janet Mills signed L.D. 369, An Act Authorizing Earned Employee Leave, in May 2019, which will become effective on January 1, 2021. Currently,…Read More

Will AI replace consultants?

The onset of AI and smart machines automating formerly-human jobs has been discussed at length as of late -- often in relation to manufacturing and manual labor jobs. And yet,…Read More

6 steps for fast-tracking profitability in your consulting practice

Advice aimed at entrepreneurs and small businesses tends to be heavily product-oriented, but in reality the majority of US small businesses fall under the “Professional, Scientific, Technical, and Other Services”…Read More

Consulting firms: 4 ways to improve billing & get paid on time

At the end of the day, your consulting firm relies on the assumption that a good percentage of clients will honor their payments promptly and accurately. In the professional services…Read More
  • Cloud
  • In The News
  • Corporate
  • Professional Services Management
  • Project and Program Management
  • Shared Services Management
  • Time and Attendance Management
  • Workforce Management
  • Customer Feature
  • Feature Update
  • Time Intelligence
  • Industry News
  • Webinar Recap
  • Global Compliance Updates