Tips

Ahead of the pope's visit to Washington, D.C., New York and Philadelphia, the U.S. Office of Personnel Management (OPM) is calling on federal agencies to allow teleworking during his visit. On Sept. 3, OPM released teleworking guidelines for federal agencies in the Washington area to follow during Pope Francis's visit, which is schedule for Tues., Sept. 22 through Thurs., Sept. 24 in the capital district, and for which President Obama plans a personal welcome. "To help alleviate traffic congestion and minimize distraction to law enforcement and security officials, agencies are urged to permit employees to use their workplace flexibility options," OPM's guidance said. The real question about teleworking may be whether federal agencies are truly primed to encourage it, particularly since a federal patent examiner at the U.S. Patent and Trademark Office (PTO) was recently exposed for racking up more than 18 weeks of pay for work that was never done. For more insight into teleworking, eWEEK interviewed Glenn Oclassen, senior vice president of customer success at Replicon, a provider of time and asset management solutions, about how organizations can best manage remote workers and set policies.

Establish Teleworking Policies Up-Front

Tips

Think about the parameters for teleworking. The policy should set the right tone in outlining the privileges it provides to employees to perform their duties outside the traditional office walls, including information on eligibility, scheduling and compensation. You also may want to address related topics, such as overtime, attendance at meetings, travel expenses and workers' compensation.

Communicate Policies to Employees and Gain Supervisor Buy-In

Tips

Once the policy has been finalized, share it with your team and make sure that all employees understand the details and sign off on the policy. Make sure that the policy is somewhere easily accessible, such as on the company intranet, and that managers and HR can answer any additional questions.

Scrutinize the Roles in Your Business

Tips

Not all job functions are optimal for telework. Certainly, the office receptionist cannot work remotely, and people that need to have regular contact with other employees, such as HR, also will fall into that category. Conduct an analysis to understand what jobs can benefit from more flexible working arrangements and match this against your teleworking policy.

Engage Your IT Department

Tips

Teleworking should support more efficiency and productivity, but that won't happen if the technology isn't up and running. Make sure the IT team is engaged to set up remote access for employees, including secure VPNs and other applications to get the job done.

Establish Clear Performance Indicators

Tips

It's not about where you work but about getting the work done. While in-person interactions are still critical to doing business—and there may be lingering questions on how productive a teammate is who is often out of the office—placing importance on results will help alleviate concerns. Time and attendance solutions simplify how time is captured across the workforce, while project costing solutions deliver insights into how time is spent across projects, which can be compared against deadlines and deliverables.

Start With a Small Team and Scale Based on Achieved Results

Tips

If you have a relatively new team or business, keeping operations tight as you scale up may mean that teleworking is minimized at the onset. Figure out the best way to roll out remote working across teams and how this can be expanded as your business develops.

Remember to Include Teleworkers

Tips

According to Ipsos Research, 62 percent of global teleworkers feel socially isolated when they don't see their colleagues face-to-face every day. Whether you're more or less remote than your colleagues, make sure that there are regular touch points to communicate with teams beyond email, such as weekly phone calls and virtual meetings.

Incorporate Feedback Mechanisms

Tips

The federal patent examiner at the PTO was identified as a poor performer, but was able to fly under the radar for months until an anonymous letter appeared from a disgruntled co-worker. In addition to ensuring employees have clear performance metrics, provide open opportunities for teammates to give each other 360-degree feedback and support.

Provide Training Specific to Teleworking

Tips

While remote working is widely adopted in some businesses, employees who are "out of sight" can give others the impression that they are less productive and focused, compared with office-bound employees. Make sure that everyone is trained to understand the essentials of teleworking, what makes a successful teleworker, team success factors and how to maximize technologies.

Review Your Teleworking Policy and Make Changes as Needed

Tips

Program evaluation tools should be adopted from the outset to support and evaluate teleworking in any business. 'Time asset management solutions enable businesses to access time, resource and project-related data and view these in configurable reports that can be compared over many years. This can help adjust teleworking policies as these evolve.

Original Source: eWeek

Get started today.
Set up a free trial based on your business needs. Start Free Trial

Exploring The 3rd Wave Of Resourcing At The Resource Management Global Symposium

Optimal resource management is often the key to profitability and sustainable growth for any project-based organization. Unfortunately, with rapid changes at the workplace, the labor markets, and industry conditions, managing…Read More

17 Reasons Women Make Great Leaders

Gender shouldn’t determine an individual’s leadership abilities. Instead, organizations must assess leadership potential by evaluating individual strengths and personality traits. However, often, women aren’t encouraged to assume leadership roles as…Read More

4 Key Steps To Achieve Digital Acceleration For Professional Services Organizations

Today’s world is rapidly moving into a technological era, and seemingly at an increasing pace. It has become imperative for professional services organizations to jump on the digital transformation bandwagon…Read More

Time and Attendance Orientation Guide

In a growing business, the day will eventually come when managing time and attendance on paper becomes both inefficient and risky, especially when trying to balance things like overtime, paid…Read More

Using shared services? These five technologies are a must

As organizations continue to scrutinize operating costs and look for areas to drive efficiencies, shared services centers (SSCs) are a no-brainer. The concept of a multi-function SSC has been around…Read More

Employee time tracking is dead

iBeacons, Bluetooth Low Energy, Proximity sensing and the obsolescence of time tracking as we know it. Businesses have to track the time their employees work for a variety of reasons,…Read More
  • Polaris
  • Time & Project Insights
  • Time & Projects Solutions
  • Replicon Products
  • Replicon Users
  • Enterprise Time Tracking
  • Thought Leadership
  • Cloud
  • Corporate
  • Professional Services Management
  • Shared Services Management
  • Time and Attendance Management
  • Customer Feature
  • Time Intelligence
  • Industry News
  • Global Compliance Updates
  • Others