Toll Free North America:
1-877-662-2519
Toll Free Europe & New Zealand:
00 800 6622 5192
Toll Free Australia:
0011 800 6622 5192

Frequently Asked Questions During Evaluation

  1. Does Replicon have an invoicing piece built into the product?
  2. What is the quickest way to create a project on the fly and not worry about assignments or project structure?
  3. How easy is it to set-up Web TimeSheet?
  4. How long will it take me to set it up?
  5. How much does it cost?
  6. What do I need to set up Replicon?
  7. What type of reporting do you have available?
  8. We only have 5 users, is this going to be too complicated for us?
  9. We are small, so funds are tight. Is there a way we can break up payments into monthly increments?
  10. Will my employees be able to easily maneuver around the timesheet and adopt it?
  11. Does it integrate with my Quickbooks?
  12. Do I have a month to month payment option?
  13. Do you have a stop watch function?
  14. How configurable is your timesheet system?
  15. Can I arrange the columns the way I would like?
  16. Can I configure projects to be specific or generic?
  17. How can this integrate with my existing payroll and or billing solution?
  18. How long can I trial your solution online?
  19. Can you explain your reporting engine in a nutshell?
  20. What is your difference between your two products?
  21. Can I do time tracking in the project and billing program?
  22. Can I purchase a single license?
  23. What does ASP mean?
  24. What do we need to run this software?
  25. What is the difference between web based vs ASP?
  26. Do I need a server?
  27. Does your software do payroll?
  28. Is scheduling available in the software?
  29. Do you have free printable timesheet templates?
  30. Are there ideas I can get to create my own timesheet?
  31. How does licensing work?
  32. What is Replicon’s history?
  33. How long have you been in business?
  34. If this is on the internet, what will stop my employees from clocking in at home?
  35. What happens if the internet goes down?
  36. I only have one computer in the office and I want everyone to use Web TimeSheet, how is this going to work?
  37. What about security?
  38. How will the software manage my 10,000 employees?
  39. Can you come onsite and mange the implementation for us?
  40. Can you do scheduling? Will it auto populate the timesheet?
  41. Do you have cost center tracking?
  42. Do you have a robust accrual engine that can accommodate multiple sets of accruals for different groups world wide?
  43. Is there an ability to track time and manage projects with forecasting?
  44. How does the licensing model work?
  45. Can we purchase a site license?
  46. Does Web TimeSheet have SOX compliance?
  47. Can you customize the user interface?
  48. What type of flexibility do I have with the business rules?
  49. What type of training plans do you have available?
  50. Do you have active directory integration?
  51. Does your software have an API?

  1. Does Replicon have an invoicing piece built into the product?
    No, not at this time. Replicon does have an integration with QuickBooks as well as other accounting packages. Many of our clients utilized our database schema to pull the necessary data for their invoicing needs.
  2. What is the quickest way to create a project on the fly and not worry about assignments or project structure?
    You can create a project during initial set-up called ‘General’ and set the assignment to all. Then employees can submit their hours and add any additional notes to the hours if they feel it is necessary to be more specific as to where those hours were spent.
  3. How easy is it to set-up Web TimeSheet?
    Web TimeSheet is easy to use and implement. To assist with your set-up we have recorded webinars for you to listen to. As well we have video tutorials available to assist while you are setting up our software. Of course at any time our product experts are more than happy to assist with a personalized demo. Just below I have also included a webinar of our project and billing edition and time attendance edition to understand Web TimeSheet at your leisure.

    Web TimeSheet Project & Billing
    http://download1.replicon.com/media/recordedwebinar_pb/index.html

    Web TimeSheet Time & Attendance
    http://download1.replicon.com/media/recordedwebinar_ta/index.html
  4. How long will it take me to set it up?
    During evaluation the set-up does not take more than one hour. During implementation there are more questions to consider and can take anywhere from 2-4 hours to set-up. Customers have begun using our product in as little as 1 hour (including install)
  5. How much does it cost?
    The cost of Replicon is dependant on what editions of the software you require. Just below there is a link to our purchasing page to outline the pricing.
    https://www.replicon.com/purchase/online_purchase.aspx
  6. What do I need to set up Replicon?
    You need nothing to set-up Replicon. From your first access to Web TimeSheet as a demo, you have full administrative rights in the application. At anytime you want to go into a production mode you can contact us at 1-403-262-6519 ext 2 and we can increase the number of licenses as needed. When you are ready to go live we can have you set-up immediately.
  7. What type of reporting do you have available?
    Replicon has comprehensive reporting with real time data available at your fingertips. You have the ability to schedule reports as needed and have over 100+ standard reports to customize. With the ability to drill down where needed and view in either a graphical or table format. Of course we realize we may not have created all the reports you may need so when you purchase our database schema is also available if a custom report is necessary.

    To review a demo of our reporting capabilities, click here:

    http://www.replicon.com/videos/web-timesheet-videos.aspx
  8. We only have 5 users, is this going to be too complicated for us?
    No, we have companies with 1 user utilizing our software to understand their costs, complete their billing and understand where time is being spent.
  9. We are small, so funds are tight. Is there a way we can break up payments into monthly increments?
    Yes, Replicon wants to work with you and with a credit card we can manage monthly payments.
  10. Will my employees be able to easily maneuver around the timesheet and adopt it?
    Absolutely, we have over 6700 customers today who can implement within hours. The reason we are able to make this statement is because Replicon focuses on the ease of use as we recognize if the solution is not simple to use it will get shelfed. To review when you have the time, just below I have included two recorded demos of both of our editions.

    Web TimeSheet Project & Billing
    http://download1.replicon.com/media/recordedwebinar_pb/index.html

    Web TimeSheet Time & Attendance
    http://download1.replicon.com/media/recordedwebinar_ta/index.html
  11. Does it integrate with my Quickbooks?
    Yes, Web TImeSheet does implement with Quickbooks and saves you the hassle of re-entering data and improves the accuracy of your billing process. To learn more please click here.
    http://www.replicon.com/timesheet/billing-time-application.aspx
  12. Do I have a month to month payment option?
    Yes, if you would like to sign-up for our SaaS (software as a service) option and give us your credit card details, we can bill your credit card monthly accordingly.
  13. Do you have a stop watch function?
    Yes, with our in/out format for the timesheet you have the ability to enter time via start and stop times. Additionally, stopwatch functionality is available to ensure accuracy down to the minute without having to remain logged into the system.
  14. How configurable is your timesheet system?
    Web TimeSheet is highly configurable to look and feel like your solution. As the software is completely permission based you determine what fields you want turned on or off and what you want your employees to have access to.
  15. Can I arrange the columns the way I would like?
    There is some flexibility in turning on what columns you would like to appear on the timesheet. For further clarification it would be best to contact your product expert to understand your specific requirements.
  16. Can I configure projects to be specific or generic?
    Yes you have either option. When creating a project you have the option to go 10 levels deep. As well you can create your own templates and copy from to keep the project set-up easy. Many of our customers use simple projects names such as ‘Administration’ to keep the title generic.

    Review how easy it is to navigate within Replicon’s project set-up.
    http://www.replicon.com/videos/web-timesheet-videos.aspx
  17. How can this integrate with my existing payroll and or billing solution?
    Many of Replicon’s customers use Web TimeSheet as the interface for the employees to capture time and billing information. As the information is captured you have the option to use our database schema and pull the required details to be exported into your payroll or billing solution. Replicon has several out of the box integrations in which you can learn more here:
    http://www.replicon.com/products/timesheet/integration/default.aspx
  18. How long can I trial your solution online?
    The online trial is for 30 days. If you require additional time, please contact your product expert.
  19. Can you explain your reporting engine in a nutshell?
    Replicon’s reporting is very robust and gives you’re the opportunity to slice and dice the data the way you need to with several different filers with real-time data. For a quick overview of the reporting features, click here:
    http://www.replicon.com/videos/web-timesheet-videos.aspx
  20. What is your difference between your two products?
    The main differences between Web TImeSheet Project and Billing and Time & Attendance Edition is that the Project & Billing you can create projects to submit time as well as billing rates to understand your costs. With the Time & Attendance edition you have the ability to track simple employee time as well as focus on time off policies. For a quick side by side comparison please click here:

    http://www.replicon.com/time-tracking-software.aspx
  21. Can I do time tracking in the project and billing program?
    Yes, you can track time in the project and billing program. You have the option to create your own projects and determine what you would like your employees to be working on and identify where most of their time is being spent.
  22. Can I purchase a single license?
    Yes, absolutely. Here is the link to move forward with your order:
    https://www.replicon.com/purchase/online_purchase.aspx
  23. What does ASP mean?
    Application Service Provider. Replicon offers an ASP option meaning we host and maintain your data at data warehouse so that you don’t have to put the investment in hardware and personnel. This acronym is interchangeable with SaaS (Software as a Service)
  24. What do we need to run this software?
    If you go with Replicon’s ASP service you do not require anything to run the software as the maintenance, hardware and personnel to maintain the database will be taken care of through Replicon. If you choose to purchase our licensed version of the software, just below I have included the link to our system requirements:
    http://www.replicon.com/products/timesheet/system_requirements.aspx
  25. What is the difference between web based vs ASP?
    Web based is an application that is accessed via a web browser over a network such as the internet or an intranet. When purchasing software most companies require a web based application so that they do not have to install software on everyone’s machine and only have to maintain the application on a server. ASP is an application service provider, a business that provides computer based services to customers over a network. Sometimes this can be termed as SAAS (software as a service) or on-demand software.
  26. Do I need a server?
    If you choose to go with our maintenance free model, ASP, then no you do not require a service. If you wish to host and maintain the software yourself, please review the system requirements here:
    http://www.replicon.com/products/timesheet/system_requirements.aspx
  27. Does your software do payroll?
    Replicon gathers the information for payroll purposes. The data is then transferred to a payroll provider such as ADP, Cerdian, Paychex to process the payment and taxes.
  28. Is scheduling available in the software?
    At this time scheduling is not available in the software but we are currently refining the requirement in further detail and would love your feedback or requirements. Please click here to submit your suggestions:
    http://www.replicon.com/support/suggestions.aspx
    or you can contact your product expert at any time to discuss your scheduling requirements in further detail.
  29. Do you have free printable timesheet templates?
    Yes, in addition to Web TimeSheet Project and Billing Edition and Web TimeSheet Time and Attendance Edition, Replicon provides a set of free timesheet templates that allow you to track basic work time information (created using Microsoft® Excel®). Learn more by visiting Replicon’s Free Timesheet Templates.
  30. Are there ideas I can get to create my own timesheet?
    The best place to get ideas to create your own timesheet is identifying what you need to track and what the information is going to be used for. Many of our customers will try and to this manually and quickly identify they are losing data from the in consistency and holes in a manual process form people not submitting their time to no consistent manner of collection.
  31. How does licensing work?
    When you are ready to move forward you need to determine the number of licenses that you need and what editions you will be purchasing. You can either contact your product expert or go to our online purchasing page:
    https://www.replicon.com/purchase/online_purchase.aspx
    and move forward with your order.
  32. What is Replicon’s history?
    Replicon was founded in 1996 and is the global leader in timesheet and expense management software. To learn more about Replicon, please click here:
    http://www.replicon.com/about-replicon.aspx
    and move forward with your order.
  33. How long have you been in business?
    Replicon has been in business since 1996.
  34. If this is on the internet, what will stop my employees from clocking in at home?
    Since Web TimeSheet is hosted on standard operating systems and hardware, customers can take advantage of access limitations provided by their existing firewalls and network security to allow specific users to access the application remotely.
  35. What happens if the internet goes down?
    If your internet provider goes does and you have chosen to go with our ASP option, your database is still be hosted by Replicon and your data is safe and accessible again as soon as your provider is up again.
  36. I only have one computer in the office and I want everyone to use Web TimeSheet, how is this going to work?
    Replicon’s products are permission based so even with one computer, each person can log into the browser with their unique login name and password and submit their timesheet data as needed.
  37. What about security?
    Replicon’s products can be implemented using SSL certificates for to ensure that all communication is encrypted. All data access is managed through the application and there is no database connectivity from the client. Replicon’s granular permissions mean all users are authenticated with a user login and password. Additionally, if you choose to move forward with our ASP environment, it provides a hardware hosting solution fully secured 24/7/365 through card key access, video surveillance and live security personnel.
  38. How will the software manage my 10,000 employees?
    Replicon’s products are designed to help you manage your work force with ease. The user friendly interface allows your employees to very quickly input required time and expense data, while the advanced reporting and data analysis tool provides relevant, real-time data to the management team. Within Web TimeSheet we also have organizational hierarchy so you determine who reports to who and define the permissions.
  39. Can you come onsite and mange the implementation for us?
    Replicon’s implementation team is fully equipped to travel to client sites, if required. However, because our products are web based and can be accessed globally, Replicon’s remote implementations have been very successful. For additional information about our services please click here:

    http://www.replicon.com/support/professional_services.aspx#Implementation
  40. Can you do scheduling? Will it auto populate the timesheet?
    Replicon is currently in the process of developing a scheduling component. This is expected to be ready this year and will be able to auto populate the timesheet. If you have any additional questions, please feel free to contact your product expert.
  41. Do you have cost center tracking?
    Replicon’s products are very flexible and allow you to track your various cost centers as necessary. Our Product Experts are happy to discuss your specific requirements in more detail and demonstrate how our solution can accommodate those needs.
  42. Do you have a robust accrual engine that can accommodate multiple sets of accruals for different groups world wide?
    Web TimeSheet has both a robust accrual engine as well as a pay calculation engine. We have clients in over 60 countries using our solution to manage their accruals as well as calculate their payroll information.
  43. Is there an ability to track time and manage projects with forecasting?
    Web TimeSheet’s easy-to-use interface enables employees to quickly capture their time and the robust reporting engine allows you to generate real-time reports to effectively manage your projects and forecast cost overruns as well as time overruns.
  44. How does the licensing model work?
    Replicon’s licensing model is based on the number of active employees that you need to track information for and is transferrable. This allows you to preserve historical data on past employees while re-using those licenses for new employees.
  45. Can we purchase a site license?
    Replicon is very flexible and willing to work out a win-win solution with all of our clients. Please contact us directly so that we can work to understand your precise licensing requirements and help reach a workable solution for you.
  46. Does Web TimeSheet have SOX compliance?
    Web TimeSheet is DCAA, SAS 70 and SOX compliant. Our solution is currently being used by many defense contractors and by many divisions within the US Federal Government and hence meets all regulatory requirements.
  47. Can you customize the user interface?
    Replicon’s products are very flexible and can be configured to meet your organizational requirements. One example is the ability to create user defined fields to track specific pieces of information and change the color schemes to match the colors on your web site.
  48. What type of flexibility do I have with the business rules?
    Web TimeSheet has both a robust accrual engine as well as a pay calculation engine. We have clients in 0ver 60 countries using our solution to manage their accruals as well as calculate their payroll information. Furthermore, our implementation team can work with you to understand your specific rules and incorporate them into our solution.
  49. What type of training plans do you have available?
    We tailor our training plans to meet your specific requirements. We have the ability to provide “Administrative Training” as well as “End User Training” based on your organization’s requirements.
  50. Do you have active directory integration?
    Authentication can be passed to Active Directory for all or specific users.
  51. Does your software have an API?
    Yes we do.