Web TimeSheet Upgrade Help
I'm about to upgrade Web TimeSheet. What do I need to know before I begin?
To upgrade, you will need either your Activation Code or a valid license file. If
you do not have your Activation Code, click
here to request it.
Once you have entered the Activation Code in the installer or the application, your
license information will be automatically verified during future upgrades, and you
will not have to enter the code again.
Before upgrading, you may also want to:
- Check the release notes
The release notes provide information on what changes have been made to Web TimeSheet
since the last release and how data will be migrated during the upgrade (if applicable).
- Back up your database
Or, if you are using a SQL Server database, the installer will back up your database
for you during the upgrade.
Refer to the
Web TimeSheet Installation Guide or contact
Replicon Support for more information.
What if I need help during the upgrade process?
Web TimeSheet's installation wizard is easy to use and will guide you through the
installation procedure. However, refer to the
Web TimeSheet Installation Guide if you require information on such
topics as:
- Minimum system requirements
- Configuring your database
- Understanding database and authentication types
- Installing on and configuring IIS
- Accessing Web TimeSheet.
Contact Replicon
Support for additional help.
If I'm upgrading to a service release, do I need to upgrade to the initial release
of that version first?
No, you can upgrade directly to the service release.
Why can't I move data to a new database while upgrading to Web TimeSheet?
You can choose to move your data to a new database while upgrading Web TimeSheet.
Contact Replicon
Support for information on how to do this.
When I try to upgrade from an Access database, the Web TimeSheet installer says
my database will be automatically updated to a new instance of SQL Server. Can I
upgrade to an existing instance?
You can choose to upgrade to an existing instance of SQL Server. Contact
Replicon Support for information on how to do this.
Can I upgrade if my current version of Web TimeSheet has been customized?
If you know that your version of Web TimeSheet has been customized, contact
Replicon Support who will determine whether your version can be upgraded.
If upgrade is possible, they will carry out the upgrade for you.
If you are not sure if your version is customized, you can attempt to upgrade. The
Web TimeSheet installer will alert you if you have a customization and refer you
to Replicon Support.
Where can I find the new version of the Web TimeSheet import engine?
Contact Replicon
Support for a version of the import utility that is compatible with your
upgraded version of Web TimeSheet.
Our company has more than one instance of Web TimeSheet installed. Can I use our
Activation Code when upgrading both instances?
If you are running more than one instance of Web TimeSheet and you wish to upgrade,
contact Replicon
Support.
How does the Web TimeSheet upgrade process work?
As of Web TimeSheet version 8.5, some changes have been implemented to help simplify
the upgrade process. Now, to upgrade:
- Receive an e-mail that includes your Activation Code.
If you have not received your Activation Code, you can
request it online.
- Run the Web TimeSheet installation .exe, and follow the
Web TimeSheet installation wizard.
- Enter the Activation Code in the Web TimeSheet installer,
when prompted to do so.
The installer will update your license information in your database. Once updated,
your license information will be automatically verified during future upgrades,
and you will not have to enter the code again.
- Complete the upgrade, using the Web TimeSheet installation
wizard.
