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Case Study: 1-800-GOT-JUNK?
1-800-GOT-JUNK, the World's Largest Removal Service, streamlines approval processes
with Replicon's Web TimeOff.
1-800-GOT-JUNK? is a full service junk removal company that removes obstacles and
de-clutters lives. 1-800-GOT-JUNK? collects household appliances, furniture, yard
debris, and other rubbish. Its professional crews also recycle and donate to families
and organizations in need. Established in 1989, 1-800-GOT-JUNK? has grown from one
location in Vancouver to over 250 franchise locations internationally. The company
has been featured on Oprah, USA Today, The New York Times, Wall Street Journal,
and the Associated Press.
The Challenge
Previously, the head office at 1-800-GOT-JUNK? relied on one person to manually
administer time off requests, accruals and balances on excel spreadsheets and paper-based
systems. However, as the company continues to grow the maintenance of time off requests
and balances has become too labor-intensive and prone to inaccuracies.
We needed a system where employees could see their own vacation balances themselves,
rather than always having to ask the payroll department or their manager, explained
Harpreet Sandhu, payroll and benefits administrator for 1-800-GOT-JUNK? in Vancouver,
British Columbia. Our system was not efficient before; we had one person looking
after so many people's vacation.
The Solution
Sandhu explained that Replicon, Inc. was their vendor of choice because Web TimeOff
comprised all of the significant features they needed.
[Web TimeOff] is web-based and all employees could log-in online and access the
program, said Sandhu. The multi-level yet easy-to-use reporting function also highly
appealed to them.
The Results
Since implementing Web TimeOff, Sandhu recognizes more time-saving benefits for
administrators, managers and employees. Their previous time off tracking system
was error-prone and time consuming. With Web TimeOff, administrators save a lot
of time. Managers, for instance, no longer have to enter in days away for their
employees because employees can now do this task themselves. Sandhu also noticed
a rapid adoption process because Web TimeOff is easy to use.
Find out how Web TimeOff can solve all your time off tracking pains and stresses.
Click here.
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Results Summary
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Vertical Industries
Waste Management Services
Proven ROI
The head office of 1-800-GOT-JUNK? has been using Web TimeOff since March 2006 and
exclaims time-saving benefits.
- Managers no longer have to enter days away for their employees.
- Rapid adoption process.
- Employees have total visibility into their own vacation balances and accruals.
- Employees enter own time conveniently online.
- Rapid approval process with automatic e-mail notifications.
- Administrators no longer waste time manually entering data and answering the question:
How much time off do I have left?
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