Type of Business: e-Commerce Integrator
Uses Web TimeSheet for: Project Time and Activity Tracking, Payroll Management
Number of Users: 1000
Corporate Headquarters: Cambridge, Massachusetts
Company Profile
Zentropy Partners (ZP), an e-Commerce Integrator with annual revenues of over $50
million, offers a full line of internet professional services including business
and technology consulting, web site development, online marketing, and customer
relationship management. Operating from 13 offices worldwide, ZP has worked with
over 100 companies such as Microsoft, Coca-Cola, Warner Bros, and Price Waterhouse
Coopers.
Challenge
For ZP, being successful means being customer-focused by effectively managing their
time and labor resources to best serve the multiple clients they are working with
at any one time. Achieving this success proved to be quite a challenge without the
right management tools in place.
Prior to Web Based Time Sheet,
ZP used in-house spreadsheet templates for project management and client billing.
Using this process, ZP found that managing time and labor resources was very informal,
highly paper intensive and lacked control. Employees had no way to effectively track
time to projects, while supervisors and managers had no means to efficiently collect
and use information in a timely manner. The process was both time consuming and
frustrating for employees, and a barrier to enabling ZP to maximize their organizational
effectiveness. With a growing demand for customer driven e-business solutions, ZP
began to look for a system to simplify business processes, improve productivity,
and enhance customer relations.
Solution
After evaluating several competitors’ products, ZP selected Replicon’s
Web Time Sheet as the best solution to meet their needs. Web Timesheet was cost-effective,
easy to use and offered more functionality than competing products. By streamlining
processes and providing an easy to use application, Web Timesheet delivered a noticeable
improvement in productivity as well as customer and employee satisfaction. Project
time and task information can now be processed quickly and effortlessly.
Benefits
- Managers can review timesheet and project information at the touch of a button.
- Detailed information can be quickly accessed with easy to use reports.
- Quick implementation enabled a smooth transition for employees and customers.
- An easy to use application enables employees to focus on their core responsibilities
resulting in improved productivity.
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Simplified business processes enables ZP to more effectively serve their customers.
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