NuTekk Ltd, a Business and Marketing company, specializes in taking technology to
market. Working with a highly experienced team of consultants, NuTekk delivers a
comprehensive range of services, including Business Analysis, Marketing, Planning,
Channel Strategy, New Business Development, Marketing Engagement, and Mergers and
Acquisitions. Established in November 2002 and headquartered in New Zealand, NuTekk
has representation in Australia, and strong affiliations with the United States,
Asia Pacific, and the United Kingdom.
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Company
NuTekk
Vertical Industries
Business, Management, Marketing, Software Consulting
Proven ROI
Nutekk has been using Web TimeSheet since July 2004.
- Time and expense sheets are completed timely and accurately due to Web TimeSheet's
ease of use.
- Improved timesheet management and project tracking has resulted in time savings
and increased profits.
- 200 hours X $200/hr = $40,000 per project
- Consultants are now accountable for their hours.
- Visibility into projects has reduced project risks. Project Managers can quickly
review project hours and resolve any issues before billing the client.
- Dramatically reduced billing preparation times.
- Eliminated client confusion regarding invoiced time.
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Inadequate Consultant Accountability
NuTekk knows that their success comes directly from the success of their clients,
which is why the company strives to deliver the highest quality of service, while
maintaining complete transparency with their clients. However, NuTekk lacked the
necessary time and project tracking tools to meet this requirement.
Before implementing Web TimeSheet, NuTekk had little, if any, visibility into their
projects. NuTekk's Project Managers had no way of identifying the level at which
their teams were performing because consultants were not accountable for their hours.
They sporadically entered their hours into Excel spreadsheets, which were, at best,
only an estimate of where they spent their time. In addition, consultants often
entered their time only once a month, which led to inaccuracies. In addition, consultants
were not tracking time towards specific tasks, making client billing reports merely
estimates of their billable time. As a result, NuTekk's clients were not getting
the top quality service that the company promised.
"We knew the level of professionalism we wanted to maintain could not be achieved
with the current system," said Paul Speary, Managing Director at NuTekk. "We needed
a time and project tracking tool that could provide visibility into our projects,
for both our managers and our clients."
In addition, NuTekk was losing money because consultants were not being billed for
all of their hours. With the current time tracking system, consultants could not
track time towards specific tasks. Project managers were also spending an inordinate
amount of time manually entering the same information in multiple spreadsheets or
requesting information from consultants, and then manually generating reports. With
inaccurate project tracking and costing, efficient resource scheduling for NuTekk
was impossible.
This manual system was not only time consuming, but ineffective, because Project
Managers did not have the visibility into where consultants were actually spending
their time. The only benefit of such an ad-hoc system was that NuTekk's consultants
weren't accountable for their hours!
To provide effective and top-notch service to their clients, NuTekk needed a new
way of managing its projects and tracking billable and non-billable hours and tasks.
NuTekk also wanted to automate the time entry and approval process by sending e-mail
notifications to consultants rather than chasing them down to complete their time.
NuTekk's selection process for a time tracking tool took about 2 months, During
this time they considered developing a home-grown solution. The decision to purchase
a solution rather than create an in-house system was easy: "Why reinvent the wheel?"
What stood out about Web TimeSheet was the attractive price, the fact that it was
web-based (NuTekk's consultants all work remotely), it integrated with their current
accounting and payroll system (QuickBooks), and it met all of their functionality
requirements.
NuTekk's experience implementing Web TimeSheet was extremely positive. Like most
companies that select Web TimeSheet, the software deployment was simple. No costly
training or consulting services were required from Replicon. The entire deployment
took less than three hours, with a few additional hours spent on training consultants.
Although it's almost always a struggle for a company to adopt a new technology,
the transition to Web TimeSheet was smooth, thanks to its intuitive, easy-to-use
design.
Effective and Accurate Time and Expense Tracking
With Web TimeSheet, NuTekk can effortlessly manage their consultants, since consultants
must enter the number of hours spent on each task, making them 100% accountable
for their time. This accurate time tracking also reduces the number of lost hours,
and ensures that client billing reports are both detailed and accurate.
Thanks to Web TimeSheet's automatic e-mail notifications and simple approval process,
timesheets are completed timely and accurately. Since NuTekk's consultants work
remotely, the web-based tool is invaluable for ensuring that everyone has easy,
convenient access to their timesheets. As a result, NuTekk has saved valuable data
entry time with Web TimeSheet.
Accurate Client Billing and a Shortened Billing Cycle
Since implementing Web TimeSheet, NuTekk has saved significant invoicing time and
sped up their billing cycle.
Web TimeSheet has also eliminated client confusion regarding invoicing time, since
all tasks within a project plan map to specific service categories, such as training,
consulting, project management, etc. As a result, time entered against those tasks
accurately reflects contracted services. Now, clients are able to take their invoices
and match them to their contracts. Project managers have the visibility and data
to explain and justify each charge.
Increased Employee Efficiency
Consultant and employee productivity levels have also increased since implementing
Web TimeSheet. NuTekk can quickly determine which consultants aren't performing
and increase resource utilization appropriately to better deliver on their projects.
"Using Web TimeSheet, we are able to see in real time what work has been completed
and what work is behind schedule. That is feedback that we never had before," said
Speary.
Better Project Tracking = Increased Project Profitability
By managing and tracking their projects through Web TimeSheet, NuTekk can keep track
of project costs and see where their consultants' time is really being spent. When
consultants enter their time, it is fool-proof because they cannot enter time towards
a task that has not been assigned to them, thus, eliminating errors.
By saving time with Web TimeSheet, NuTekk has improved customer service. Project
managers can shift the focus to their clients, because they are spending less time
on administrative tasks. "By having a standard place and format for reporting our
project information, we have significantly improved the quality of our processes
and deliverables," stated Speary.
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